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Knowledge of Technology

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Submitted By johnsterm
Words 632
Pages 3
John Cleary
Dr. Musgrove
ENGL001B
18 January 2013
Knowledge of Computers Everyday people wake up and interact with a computer at some point during the day. Most have learned enough about the particular computers they use to get by day to day, however some have not learned what they really need. For most people, being able to use the computers in their world is as much knowledge as they need, but some people need to know more. People that use computers for their job need to have a good enough understanding to use and fix basic computer problems. Many people know how to use which ever applications they need but beyond that they are completely lost. This causes problems in productivity because workers are unable to do their job. A form of technical support has to come down and help them with whatever their problem is and that takes time. Some problems need technical support as it is not practical to have every worker in every company or organization know everything about computers however, workers should have basic troubleshooting skills.
Basic troubleshooting skills would allow workers to fix small problems themselves which would allow productivity to stay higher and in the end allow workers a smoother working environment. Lack of knowledge about a computer and its operations only cause the worker stress which in turn inhibits their productivity and possibly their work relationships. Straining a worker seems absurd especially when properly training them could be very simple. Solving this problem would be more about patience and individual time than anything else. A website or online program could be set up. The website would have tutorials like an online class. After the website was created it would only require a simple amount of maintenance. All of the assignments could be automatically graded which would cut down on the need for somebody to be hired.

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