KOT TASK 2 Running head: KOT TASK 2

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KOT TASK 2 MISTY PLATT WESTERN GOVERNORS Organizational Systems & Quality Leadership KOT1 Mentor: Dr. Vanessa Lee March 25, 2013

KOT TASK 2 KOT TASK 2 SCENERIO #1 The problem that Mrs. Zwick is facing is a problem that many Americans face each year with their healthcare. The immune-compromised patients and elderly patients are victims of

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hospital acquired infections, all of which can be prevented by following procedures for infection control prevention such as proper hand-washing technique. While being a patient in a skilled nursing home due to mild stroke complications, Mrs. Zwick was diagnosed with a urinary tract infection that was deemed to be a hospital-acquired infection due to non-compliant care with her urinary catheter. Due to this unforeseen infection, Mrs. Zwick’s hospital stay was extended to a total of forty days instead of the expected twenty-one days. Naturally, Mrs. Zwick’s daughter becomes disturbed and concerned as she manages her mother’s medical bills and consults with the nurse and admits that she is unsure of how Medicare will handle the benefits in this situation. In this position, it is the nurse’s obligation to educate Mrs.Zwick and her daughter as well in regards to what they should expect after being discharged from the facility. Medicare Part A, will provide medical coverage for Mrs. Zwick’s hospital and skilled nursing care stays which will also include her laboratory tests, physician consults and visits and any surgeries needed, however, before her hospital benefits will be covered at 100%, she is expected to pay her deductible which is $1156.00. They will also pay for her skilled nursing stay up to the first twenty days, if she exceeds twenty days, she will be responsible for paying a charge of $144.50 per day for days 21-100. (www.medicare.gov) For Mrs. Zwick’s walker Medicare