...Kudler Fine Foods: Human Resources Focus Ruth Linton BSA/502 Business Systems II University of Phoenix Saleena Frazier September 24, 2012 Kudler Fine Foods: Human Resources Focus Introduction Kudler Fine Foods is a specialty food store serving local consumers in the San Diego, California area. The company was founded by Kathy Kudler in 1998. Its three stores, located in fashionable shopping centers in the California cities of La Jolla, Del Mar, and Encinitas, offer upscale, gourmet domestic and imported foods and ingredients. Each store contains the following departments: Cheeses and Specialty Diary Products, Condiments and Packaged Foods, Fresh Bakery and Pastries, Fresh Meat and Seafood, and Fresh Produce (Kudler, 2012). Human Resources (HR) for the company is very disjointed and segmented, with no centralization of employee files and records. Some of the records are maintained in the individual stores, while others are kept in the HR Department at company headquarters. Payroll and workers’ compensation processes are handled by third-party vendors. Time sheets are completed manually and there is no automated record of vacation or other leave time (Kudler, 2012). Information technology (IT) can be used to streamline the HR functions and processes at Kudler, making them more efficient and accessible. This paper will discuss just a few of the possible ways in which IT can specifically support these functions and processes. Human Resource Management System ...
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...Kudler Fine Foods’ Human Resource Focus Kudler Fine Foods’ Human Resource Focus (10 points) Benchmark Kudler Against Competitor (2 pts) Sunflower Farmers Markets is a rapidly growing chain of full-service grocery stores offering consumers the highest quality natural and organic products at the lowest possible price. The company, founded in 2002, is a pioneer in developing the emerging value segment of the natural and organic foods retailing industry. They have remained true to their motto “Serious Food Silly Prices” since the market’s inception. The company has over 30 retail stores located throughout Colorado, Arizona, New Mexico, Nevada, Utah, and Texas. Sunflower markets format and retail operation is similar to Kudler Fine Foods and both focuses on customer loyalty and profitability of consumers. Current HR System and Issues (2 pts) Kudler Fine Foods Current HR system uses Quick books for tracking applicants, timesheets, and payroll system. Kudler face the challenges of payroll system, timesheets and performance assessments of its current and potential employees. Time sheets are filled out manually by the employees and approved by manager and faxed to accounting which doesn’t seem to be reliable. Individual store managers are responsible of tracking time off and vacation time of the employees. The store manager has all of the employee files for the employees in the store, there is no central file area and procedures for records that need to be handled by many people...
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...Kudler Fine Foods uses Anne Shousha as its legal counsel. Anne is Kathy Kudler’s sister-in-law and is a successful tax attorney working with a major accounting firm in San Diego, CA. Kathy is the only person in the company that talks with Anne. Other than a standing order that any "slip and fall" accidents are to be immediately reported to Kathy, each store manager is free to determine what legal issues need to be referred to Kathy. Once an issue is reported to Kathy, she will decide whether to ask Anne for advice. Generally, Kathy asks Anne for legal advice during informal telephone calls or at family gatherings. Occasionally, Anne will meet formally with Kathy and the attorneys for the store’s insurance carrier. So far, Anne has not been charging Kathy for the telephone calls and has only charged her $100 per hour for the formal meetings she has attended. Through this arrangement, Kathy has managed to keep the company’s legal expenses to a minimum.(University of Phoenix) According to Kudler Fine Foods intranet website, Kudler has had only few costumers’ accident that ended in litigation. In each case, Anne suggested that Kathy agree to a settlement. Kulder Fine Foods has no tracking written forms of their own legal forms, and it is the responsibility of their suppliers or the partners that Kotler’s dealing with to provide the legal documentation of transactions. Kudler uses a few customized forms are obtained from “off-the-shelf" and modified by Kathy or her assistant...
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...successful. Management at Kudler Fine Foods has reviewed the flowcharts prepared and is requesting information on controls that will be required. Risks are the negative events that may occur causing a change in an organizations productivity. Internal controls are the policies and procedures put in place to reduce unexpected occurrences related with the risks. This brief will discuss the risks of Kudler Fine Food’s current Accounting Information System evaluated by Learning Team A. It will also identify all risk and control points by incorporating the controls and risk into the flowcharts. Team A will design internal controls to ease risks to the systems, and discuss other controls, outside the system, that Kudler Fine Foods may need When evaluating Kudlers accounting information systems and the integration of the automation we found that Kudlers focus should be on payroll, accounts payable, accounts receivable, and inventory processes. Theses processes have risk involved. This brief will focus on Kudlers internal and external controls, which include polices and procedures, HR compliance/code of conduct and computer information access. Kudler must maintain a policy and procedures system documenting in detail how each procedure should be completed. The code of conduct will show employees the importance of the controls put in place to maintain the philosophies of the organization. Who has access to each system and or server is important to the security of Kudler; if security is broken...
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...Kudler Fine Foods Shopper Awards Program Kudler Fine Foods is an elite specialty grocery retailer shopping the world providing customers with the finest products available. June 18, 1998 Kathy Kudler opened the first Kudler Fine Foods store in Southern California. Kudler Fine Foods mission: “Our selections, coupled with our experienced, helpful and knowledgeable staff, merge to offer each customer a delightful and pleasing shopping outing.” The rapid growth and working to always improve efficiency in its operations founder, Kathy Kudler, looking to always improve the customers shopping experience decided to add a marketing awards program. A marketing awards program helps organizations track customer behavior by giving various incentives to shoppers increasing annual purchasing of customers (JPS, 2009). This will help Kudler Fine Foods analyze shopping habits, change product mix at an individual store level, and fine – tune their marketing programs. To maintain their market share and implement an efficient frequent awards program the organization will need to evaluate the following issues: • Legal Aspects • Ethical and Social Responsibility • Security Issues • Financial Analysis Legal Aspects Frequent awards programs gather information based on consumers buying behavior. In the process of implementing a rewards program Kudler Fine Foods will need to address issues to protect the company and public interest. Customers will need to have complete confidence in the...
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...Project Management Project CMGT/410 Kudler Fine Food Implementation Project Introduction Kudler Fine Foods is a privately owned California-based gourmet food store founded in 1998 by Kathy Kudler. Kudler Fine Foods has three stores in La Jolla, Del Mar, and El Encinitas, California. KFF offers high-end products and markets them in upscale neighborhoods. KFF has expressed an interest in the development of an Enterprise Resource Planning (ERP) system to improve business administration and integrate stores and business systems. The desired results from a successful implementation of the ERP: devising more informed decision-making strategies, streamlining sales and business processes across the three stores and integration all functional business systems for effective business management. This document serves as a project plan to define necessary information and detail for the development and implementation of the Kudler Fine Foods ERP system in reference to Service Request SR-kf-004. Background and Statement of Need Kudler Fine Foods is a specialty food store that currently has three locations in the San Diego metropolitan area. The stores stock specialty foods that are both domestic and imported and are also perishable. The owner is in the process of opening two additional stores as well as developing a website that consumers would be able to make purchases and the stores would be able to track inventory and stock as well. In addition...
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...Kudlers Frequent Shopper Program (KFSP) Roger Morgan, James V. Lewis Jr., Thomas Brennan, Derrick Jones, Michael Farmer, Stephon Meadows University of Phoenix Kudlers Frequent Shopper Program (KFSP) Kudler fine foods markets are food stores, in the San Diego, California area, specializing in distinctively elegant foods from around the world, and catering to a more affluent clientele not consumed with the cost of things, but seeking to purchase quality specialized products. The management and owners of Kudler Fine Foods Stores, in keeping with the standards and attitudes set forth in their mission statement are in the beginning processes of initiating a frequent shopper program throughout the entire Kudler fine food organization. Once in place this new frequent shopper program will enhance the company’s ability to analysis its customers’ in-store purchasing behavior by tracking how many times an individual consumer is in the store within any particular week, month, or year. The program will automatically track those items, which are purchased during those visits, and in what quantities those items are purchased by that specific customer. This information, which is critical to inventory control and would be used by the management team and Kathy Kudler in their monthly operations review meetings to maintain customer service levels, control excessive merchandise, and curtail inventory stock outs (Virtual Organizations Portal, 2007). The scope of Kudler’s Fine Foods...
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...Career Development Plan Summary – Kudler Fine Foods Sherry Martin HRM/531 Since my promotion as Human Resource Manager at Kudler Fine Foods, I have been working extremely hard to work on my career development plan for my new team at our La Jolla store. A much needed purchasing manager will be hired, and four new positions will open up for our new Supervisor in Training Program (SIT). It has been made clear to me that my team at will be hired to train in La Jolla and upon completion of Carlsbad location they will move there to train other new employees, and will become part of the supervisory team. Due to this team preparing for supervision responsibilities the position will require employees who are willing to work hard to ensure the new store opening in exceeds expectations. The Job Descriptions and Qualifications for Five New Positions I think it is crucial to hire for five new positions, one in which will be a purchasing manager position. With the changes and expansion happening at Kudler’s, owner Kathy Kudler needs to relieve some pressure and hire a person who can be responsible for all purchasing, inventory reporting, and record keeping for all three locations. This person can be a new hire or a current employee who will work out of the La Jolla store but must be able to travel to other store locations when needed (25% of time). The Purchasing manager will work closely with owner and president of the company ensuring the store is making purchasing decisions based...
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...Since my promotion as Human Resource Manager at Kudler Fine Foods, I have been working extremely hard to work on my career development plan for my new team at our La Jolla store. A much needed purchasing manager will be hired, and four new positions will open up for our new Supervisor in Training Program (SIT). It has been made clear to me that my team at will be hired to train in La Jolla and upon completion of Carlsbad location they will move there to train other new employees, and will become part of the supervisory team. Due to this team preparing for supervision responsibilities the position will require employees who are willing to work hard to ensure the new store opening in exceeds expectations. The job descriptions and qualifications for five new positions I think it is crucial to hire for five new positions, one in which will be a purchasing manager position. With the changes and expansion happening at Kudler’s, owner Kathy Kudler needs to relieve some pressure and hire a person who can be responsible for all purchasing, inventory reporting, and record keeping for all three locations. This person can be a new hire or a current employee who will work out of the La Jolla store but must be able to travel to other store locations when needed (25% of time). The Purchasing manager will work closely with owner and president of the company ensuring the store is making purchasing decisions based on inventory levels, expiration dates, and most importantly demand...
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...Computer Information System Brief – Kudler Fine Foods Kelly Singh ACC/542 September 14, 2015 Dr. Joseph Oloyede Computer Information System Brief – Kudler Fine Foods Kudler Fine Foods (KFF) is an upscale specialty food store in Southern California. The store has three retail locations (La Jolla, Del Mar, and Encinitas) located near high-end shopping areas. Each location offers a selection of bakery, produce, packaged food, meat, cheese and seafood selections. KFF's mission is to provide high-end food selections from around the world to a selective clientele. KFF’s founder and owner, Kathy Kudler, is the primary decision making and executive authority on behalf of KFF. Singh Consulting, LLC, has reviewed KFF's current business needs. Strengths and weaknesses are analyzed, and opportunities and threats under KFF's current computer systems. We are pleased to make the following recommendations for accounting and inventory management, marketing, human resources and security. These recommendations will support KFF's long-term business objectives and ensure KFF is well positioned to meet its long-term growth and financial goals. Business Needs KFF experienced rapid and significant growth in the early stages of its operation. KFF's current business strategy focuses on expanding services, improving the efficiency of its operations and increasing the consumer purchase cycle as a means to increasing customer loyalty and store profitability. Accounting...
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... Introduction Kudler Fine Foods (KFF), an upscale specialty gourmet foods shop with three locations (La Jolla, Del Mar and Encinitas), has documented interest in the development of a Frequent Shopper Program to allow enhanced information management by tracking customer-purchasing trends. This request is in an effort to boost revenue, increase loyalty, and maximize profitability of KFF’s consumers. Providing a loyalty points system to offer incentives for customer loyalty can be an effective way to collect valuable customer data including future purchasing needs Scope The scope of the project itself will include developing methods to track and analyze customer purchases, collect customer information, reward customers for their loyalty to Kudler, as well as determine a process to base inventory decisions on customer purchase data. These types of systems are very common in most grocery store chains around the world offering discounts on in store products, however KFF is determined to cater to the demographic of their shoppers by taking this program a step further. The system specific to KFF needs, includes a reward points system designed to provide the customer exclusive offers on both in store products and with third party partners. This system will be designed to store customer data while providing reward points to be used for purchases both in-store and with third party partners. Reward points will be redeemable for fine foods, first class airline upgrades...
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...Running Head: PERFORMANCE, CAREER MANAGEMENT AND DEVELOPMENT Performance, Career Management and Development at Kudler Fine Foods Introduction Kudler Fine Foods is a food store situated in the San Diego metropolitan area. Its stores are located at different locations of California. The main focus of the store is to have profit maximization by providing quality products at appropriate prices in comparison of the competitors. The company also wants to provide maximum satisfaction to its customers. Through this objective, the store wants to have major growth. The company currently wishes to enlarge its services by attaining perfection in the efficiency of its operations and due to this company’s management wants me to restructure my team by adopting and developing different measures and plans. Here, I will develop a proposal for the company that will entail recommendations and justifications to upper management in concern to the job descriptions and qualifications for five new positions, a training program to introduce and enhance the skills and qualifications of new and current employees, methods for evaluating employee and team performance, including a progressive discipline process, challenges of the team performance evaluation, incentives and benefits packages, strategies for managing employees’ career development, like promotions, educational opportunities, accommodations for diversity and so on and a fair and appropriate compensation plan. Job Descriptions...
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...Frequent Shopper Program Robert Furmanek BSA 375 July 15, 2013 Karen G. Knox Kudler Fine Foods Project Charter Prepared: June 20, 2013 Project Name: Service Request SR-kf-013 Project Manager: Kathy Kudler Customer: Kudler Fine Foods Project Sponsor: Kathy Kudler Project Start / End (projected :) Project Overview Service Request Sr-kf-013 is the implementation of a Frequent Shopper Program at Kudler Fine Foods. The information system created will collect information of every purchase of a loyal customer, keep track of their purchases, and provide point systems for loyal customers to receive a discount on certain items. Objectives Kudler Fine Foods (KFF) was established in 1998 by Kathy Kudler. Kudler is based in southern California and offers a wide array of high-end food products and wines. Kudler has currently three locations (La Jolla, California, Encinitas, California, and Del Mar, California. KFF is interested in development of a project request for a frequent shoppers rewards program (SR-kf-013) that consists of a brand new system that will track their customer’s purchases through a frequent shopper program. This new tracking system will award Kudler’s valued customers with loyalty points that can be redeemed for sale incentives made through the company and its partnership with a variety...
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...Service Request: Riordan Manufacturing Amanda Empey, BSA375: Fundamentals of Business Systems Development May 7, 2012 Dr. Jackie Krause Service Request: Riordan Manufacturing Company Overview Riordan Manufacturing Incorporated is a global plastic injection molding company headquartered in San Jose, California. With state-of-the-art facilities and innovative designs, the organization has grown to include multiple locations, each specializing in diverse products. The organization has become an industry leader with customers in the fields of automotive, aircraft, appliance, and beverage makers and bottlers in addition to supplying products to the Department of Defense. Purpose System Request 004 has been requested by Hugh McCauley, Riordan Manufacturing’s Chief Operating Officer. The purpose of this request is to satisfy the organizational need to streamline the Human Resources Department’s functions. Riordan’s goal is to take advantage of more sophisticated information technology to compile multiple functions and plant location information into one Human Resources system. In order to successfully develop this system, one must define the business requirements for the development of the system, create a detailed project plan that provides a list of all the tasks, resources, schedule and ensure that the project can be completed by the scheduled deadline - in approximately six months, so the new system can be utilized in the second quarter of next year. ...
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...Scientific Management - Scientific Management This essay will critically evaluate the scientific management’s importance and its contribution in the current management context. In this era of rapid economic development and industrial expansion of different nations, scientific management has enabled every nation to be involved in this global market. Scientific management is the theory which serves as the ‘backbone’ to many current management theories. Scientific management will be briefly described initially. After that, the essay will identify why scientific management is an important contribution to management theory when Frederick Taylor proposed it.... [tags: Business Employee Management] 1639 words (4.7 pages) $19.95 [preview] Scientific Management - Scientific Management Fredrick Taylor, the father of scientific management. He had a firm belief in "one best way" (Samson & Daft, 2003), of doing something. In the year 1899, Taylor held an experiment that involved German and Hungarian men, whose job involved some very heavy-duty work (Gabor, 2000). To his disappointment, men either refused to work, or wouldn't work to his expectations. The men hated him utterly; to the extent he required security when going home (Gabor, 2000). In his entire dilemma with his employers, in stepped Schmidt, a man not of intelligence but had the strength of a bull and an ox-like mentally required to reach the standards of Fredrick Taylor.... [tags: Taylorism Business Management Essays] ...
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