CHAPTER 1 & 2

1. (Points: 10.0) The people who suggested the wrong solutions in the examples in chapter 1 of the textbook were all ...

1. looking for the easy options. 2. incompetent and unprofessional. 3. lazy people. 4. competent, hard-working professionals.

2. (Points: 10.0) A vision is the ability to see the way things ought to be or will be in the future.

True False

3. (Points: 10.0) Finding and solving the real problem is important to minimise lost time, money, and effort.

True False

4. (Points: 10.0) Exercising our problem-solving skills frequently will make us better able to ...

1. achieve our goal of choosing the best career. 2. achieve our goal of impressing our bosses. 3. achieve our goal of choosing the best solution. 4. achieve our goal of finding multiple solutions.

5. (Points: 10.0) The textbook lists 7 habits of highly effective people. To 'Synergize' means to ...

1. Aggressively seek new ideas and innovations. 2. Continually review and prioritise your goals. 3. Identify the key issues and results that would constitute a fully acceptable solution to all. 4. Help bring out the best in everyone else.

6. (Points: 10.0) There are things that can be done to guarantee that mistakes will never happen.

True False

7. (Points: 10.0) Paradigm pioneers are continually ...

1. searching for ways to impress stakeholders. 2. looking for opportunities to do less work. 3. looking for a situation that requires no change. 4. searching for opportunities to initiate a paradigm shift.

8. (Points: 10.0) When working together in teams, the 'Forming Stage' is when ...

1. disagreements will certainly occur. 2. is characterised by good communication. 3. teams make progress in achieving their objectives and goals. 4. there is great