Langston Hughes characterizes Mrs. Luella Bates Washington Jones in many ways in "Thank you, Ma'am." First, Mrs. Jones is a strict women that knows how to discipline someone. She know how to inflect pain by kicking Roger in his blue jeans sitter. She also shook the living life out of Roger. Mrs. Jones makes Roger wash his face and clean himself up. Next, Mrs. Jones is a kind women that try's to help Roger. She was kind by not turning him into the cops when Roger tried to take her purse. She was willing to help Roger clean up and look nice. Finely, she a giving person that willing to give things to make people(Roger) happy. She was willing to give Roger food, and wash him up. Mrs. Jones was giving Roger money to buy the shoes he want, and was