...head: MANAGEMENT AND LEADERSHIP IN TD BANK GROUP Management and Leadership in TD Bank Group Julia Kuznetsova MADS 6600 Instructor: Dr. Zarbi May 21st, 2013 Management and Leadership in TD Bank Group Introduction The purpose of this paper is to exemplify how organizational managers and leaders create and maintain a healthy organizational culture and recommend two strategies that organizational managers and leaders can use to improve this culture. As an example I selected a Canadian multinational corporation – The Toronto-Dominion Bank. The Toronto-Dominion Bank is a Canadian multinational banking and financial services corporation headquartered in Toronto. It is the second-largest bank in Canada by market capitalization and based on assets, and is the sixth largest bank branch network in North America. Commonly known as TD and operating as TD Bank Group, the bank was created in 1955 through the merger of the Bank of Toronto and the Dominion Bank, which were founded in 1855 and 1869, respectively. The bank and its subsidiaries have over 79,000 employees and over 19 million clients worldwide. (http://www.td.com/about-tdbfg/corporate-information/corporate-profile/profile.jsp) The company is ranked at number 86 on the Forbes Global 2000 2010 listing. In February 2011 it was named one of Canada's top 10 employers by the Financial Post. (http://www.tdbank.com/aboutus/about_us.html) Organizational structure overview TD Bank group has...
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...Leadership vs. Management Laura Rouse-DeVore The relationship between Leadership and Management is, perhaps, one of the most impactful and significant relationships that exists in organizations currently. The intersection and overlap of management and leadership, in addition to the polarity between the two are ideas that have been studied for many years. One certainty is that management and leadership go hand-in-hand. (What is the difference between Management and Leadership?, n.d.) (Cox and Miner, 2013) What is Management? Defining management as a term is an essential step to establishing how management and leadership relate to each other. Management involves the direction of a group of employees or individual towards the achievement of certain outcomes and specified performance indicators. Management is centered around results and the structures, processes, and principles employed for that group to meet those goals and achieve the desired results. Management utilizes formal hierarchial structure and positions of authority to establish power in the group. (Leadership vs. Management, n.d.) The Composition of Leadership Although the terms, “management” and “leadership”...
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...Leadership and Performance in the Workplace Woody’s Veneer Factory is an industrial unit that provides high quality and environmental-friendly services within a 20,000-square meter area. Currently, Woody’s Veneer Factory has been experiencing counterproductive work behaviors by the managerial staff and its floor workers. The veneer factory production is at its lowest point because of the series of episodes such as embezzlement, increase in garbage fees as well as loss of production. Therefore, the factory superintendent, Max Barath has contacted my team of consultants to assist in the evaluation of leadership and management theories to improve the unconstructive work conditions. Through several weeks of assessment of group and team concepts within the factory, the implementation of distinctive leadership and management theories have been constructed to enhance the relationships between management and floor workers as well as diminish malevolent work behaviors.Woody’s Veneer Factory The factory superintendent, Max Barath of Woody’s Veneer Factory has contacted my team of consultants because of a sequence of malicious events such as acts of theft, increase in fees, loss of production as well as counterproductive work behaviors among management and floor workers. The floor manager, Dave Flores and quality control officer, Ken Howk have been in a physical altercation and the superintendent has disregarded the act of violence, which can be the result of the floor managers abrasive...
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...Introduction 3 1. Understanding of Different Approaches to Management and Leadership 3 1.1 Comparison of Effectiveness of different leadership styles in different organizations 3 1.1.1 Autocratic Leadership Style 3 1.1.2 Democratic or Participative Leadership Style 4 1.1.3 Free Rein Leadership Style 4 Table: 1 5 1. 2 The Best Suited Leadership Style in this Scenario 5 1. 3. How Organisational Theory Supports the Practice of Management 5 1.3.1 Classical Theory 5 1.3.2 Neoclassical Theory 6 1.3.3 Contemporary Theory 6 1.4. An Evaluation of Different Approaches to Management Used by Different Organizations 6 1.5. Organisations that Adopt Different Approaches of Management 8 2. Understanding of the Ways of Using Motivational Theories in Organisations 8 2.1 The Impact of Different Leadership Style on Motivation in the Periods of Organizational Change 8 2.2 An Effective Leadership Style Can Help to Achieve Organisational Objectives 8 2.3 Comparison of the Application of Different Motivational Theories within the Workplace 9 2.4 ‘Motivation can Increase Employee’s Performance’- A Justification with Argument 9 2.5 The Usefulness of a Motivation Theory for Managers 9 3. Understanding of the Mechanisms for Developing Effective Teamwork in Organisations 10 3.1 The Nature of Groups and Group Behaviour Within Organisations 10 3.2 An Analysis of the Activities Performed by Different Types of Groups 10 3.3 The Factors that may Promote or Inhibit the Development...
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...managers need leadership skills, but not all effective leaders need management skills. To be good mangers need leadership skills as well as managerial skills both skills are necessarily for the organizational management. What is leadership? When people think of leaders, mostly mean politic leader like Churchill, Hitler, Morgan, Nikson and so on but now in the 2010; leaders concern and involve in the business and organization roles rather than the politician who tend to be at the top of the country or militaries owing to presently it is said that we are in the globalization era which technology and communication such as iphone, facebook, twister etc. become socially involved in life, more necessary and affordable. So the leaders play roles differently, however, much more important in the business world in the manager’s roles. Shackleton (1996) described about leadership definitions involves three components: influence, group and goal. First, leaders are who influence the behavior of others. Secondly examine in the context of a group, work group such as managers and their terms or foremen and their subordinates. Last, leadership stresses a group goal that has to be accomplished. Leadership is the process in which influences other group members towards the attainment of group or organizational goals. Leaders may influence followers, but followers influence leaders to lead in one way rather than other. Leadership and management It is mentioned that Leadership is about...
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...Unit Number: 6.1 Unit Name: Leadership and Management Name of the Student: Supervised by: CONTENTS Introduction | 3 | Task-1 | 4-6 | | 1.1 Analysis of the concepts of leadership and management | 4 | | 1.2 Evaluation of the key management and leadership theories | 5 | | 1.3 Assessment of the challenges of leadership and management practices | 6 | Task-2 | 7-10 | | 2.1 Analysis of the key motivational theories and how they influence organizational success | 7 | | 2.2 Evaluation of the role of leadership and management in employee motivation. | 8 | | 2.3 Analysis of the contribution of performance management techniques as organizational processes | 10 | Task-3 | 11-13 | | 3.1 Analysis of the development of teams | 11 | | 3.2 Analysis of the roles and models of team leadership | 12 | | 3.3 Evaluation of the role and usefulness of teams within the organization | 13 | Conclusion | 14 | Reference | 15 | Introduction: For one’s individual success, leadership and management practices are so much important and that of our organization. To take the benefit from this training program that improves leadership and management in the organization, this elements may capable us on ways to attain professional and commercial information on leadership and management and give support as a self-study exercise for us to have knowledge of basic management and leadership skills which can be implied at various sectors in our company or organization...
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...Table of Contents Introduction 2 Definition of Leadership and Management 2 1.1 Traits of a successful leader 3 1.2 Theories of leadership and Management 5 The Great man theory 5 Trait theory 6 Behavioural theory 6 Role theory 6 Leadership grid 7 Situational leadership theory 7 Path goal theory 7 Transformational leadership 7 Collective leadership 8 1.3 Challenges of leadership and management practice 8 Definition of Motivation 9 2.1 Theories of Motivation 9 Maslow's Hierarchy of Needs 9 Frederick Herzberg's Two Factors Theory 11 Douglas McGregor’s theory X and theory Y 11 The expectancy theory 12 The goal setting theory 12 The equity theory 12 2.2 Roles of Leadership and Management in Motivation 12 2.3 Contribution of Performance Management systems 15 Definition of Group 16 Definition of Team 16 Difference between Groups and Teams 16 3.1 How to develop a team 16 3.2 Different models of team leadership 17 Tuckman’s team development model 18 3.3 Importance of Teams within Organisation 19 Conclusion 19 References 20 Leadership Management Introduction Leadership is important for an organization to run its management system successfully. It is necessary for an organization to run properly and manage the employee in such a way the organization can get maximum output from them. A good leader of an organization can operate the activities of the business including set the purpose and organizational objectives, define...
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...| | | | | | | | Theories of Leadership Management Topics | | Theories of leadershipLeadership has been described as the �process of social influence in which one person is able to enlist the aid and support of others in the accomplishment of a common task� [1]. A definition more inclusive of followers comes from Alan Keith of Genentech who said "Leadership is ultimately about creating a way for people to contribute to making something extraordinary happen." [2] Students of leadership have produced theories involving traits [3], situational interaction, function, behavior, power, vision and values [4], charisma, and intelligence among others.Trait theoryTrait theory tries to describe the types of behavior and personality tendencies associated with effective leadership. This is probably the first academic theory of leadership. Ronald Heifetz (1994) traces the trait theory approach back to the nineteenth-century tradition of associating the history of society to the history of great men.[5] Thomas Carlyle can be considered one of the pioneers of the trait theory. In On Heroes, Hero-Worship, and the Heroic History (1841) he used such approach to identify the talents, skills and physical characteristics of men who arose to power.Proponents of the trait approach usually list leadership qualities, assuming certain traits or characteristics will tend to lead to effective leadership. Shelley Kirkpatrick and Edwin A. Locke (1991) exemplify the trait theory...
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...between organizational structure and culture: 2 1.1 Compare and contrast different organizational structure and cultures: 2 1.2 Explain how the relationship between an organization’s structure and culture can impact on the performance of the business: 4 1.3 Discuss the factors which influence individual behavior at work: 4 2. Understand different approaches to management and leadership: 5 2.1 Compare the effectiveness of different leadership styles in different organizations: 5 2.2 Explain how organizational theory underpins the practice of management: 5 2.3 Evaluate the different approaches to management used by different organizations: 6 3. Understand ways of using motivational theories in organizations 7 3.1 Discuss the impact that different leadership styles may have on motivation in organizations in period of change: 7 3.2 Compare the application of different motivational theories within the workplace: 8 3.3 Evaluate the usefulness of a motivation theory for managers: 9 4. Understand mechanism for developing effective teamwork in organizations 10 4.1 Explain the nature of groups and group behavior within organizations: 10 4.2 Discuss factors that may promote or inhibit the development of effective teamwork in organizations: 10 4.3 evaluate the impact of technology on team functioning within a given organization: 11 References: 12 Introduction: Organization is the combination of people for allocating and using specific resources to produce goods...
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...Leadership and Performance in the Workplace When there is an evident and effective leadership base displayed amongst an organization, then the performance in the workplace can be one of harmonious and success. Leaders and workers rely on one another to achieve the goals set forth within a company. Establishing diverse work groups and team concepts can unify those to be able to embrace and complete company objective set forth. Implementation of leadership theories as well as identifying various influences and powers amongst the management will help align the objective of a company with the people within it. Woody’s Veneer Factory is such a company that can positively harvest the various concepts, theories, and sources put forth of its leaders in an effort to maximize performance. Group and Team Concepts There are several group and team theories that could be put into effect in order to enhance the conduct as well as the divergence of employees in Woody’s Veneer factory. “The distinction between a group and a team is an important one. All teams are groups, but not all groups are teams. A group consists of people who work together but can do their jobs without one another. A team is a group of people who cannot do their jobs, at least not effectively, without the other members of the team. A work group is a collection of two or more people who interact with one another and share some interrelated task goals. Interaction and interrelatedness are the two characteristics that distinguish...
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...Introduction Leadership involves giving direction to people. It is a very important function in any organization. Leaders should understand that on the shoulders of the people they lead, they lean. This means that people are important in leadership. There are several scholars who have contributed to the knowledge of leadership. Some of the great quotes on leadership are: “The leaders who work most effectively, it seems to me, never say “I.” And that’s not because they have trained themselves not to say “I.” They don’t think “I.” They think “we”; they think “team.” They understand their job to be to make the team function. They accept responsibility and don’t sidestep it, but “we” gets the credit…. This is what creates trust, what enables you to get the task done.” Peter Drucker “The task of leadership is not to put greatness into people, but to elicit it, for the greatness is there already.” John Buchan “If I have seen farther than others, it is because I was standing on the shoulder of giants.” Isaac Newton “A leader is a dealer in hope.” Napoleon Bonaparte Meaning of leadership Wendell French has defined leadership as, ‘the process of influencing the behavior of others in the direction of a goal or set goals or more broadly, toward a vision of the future.’ It is the processes of influencing behavior of individual or group accomplish organizational goals. It is a group effort, cooperation of all individuals sought by a leader for attaining a productive purpose. Koontz...
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...includes debate by practitioners and academicians on a contemporary topic Leadership Development in Organizations in India: The Why and How of It (Part II) Aarti Shyamsunder*, Anand S, Ankush Punj, Arvind Shatdal, B M Vyas*, Balaji Kumar*, Binu Philip*, C Manohar Reddy, Chitra Sarmma*, Gopal Mahapatra*, Govind Srikhande*, Kartikeyan V*, Manoj Kumar Jaiswal, Nandini Chawla, Prabhat Rao*, Prakash K Nair*, Prasad Kaipa*, Rajshekhar Krishnan*, Rishikesha T Krishnan, Rituraj Sar, S K Vasant*, S Ramesh Shankar, Santrupt Misra, Shabari Madappa*, Sudhakar B, Swasthika Ramamurthy*, Twisha Anand, Vasanthi Srinivasan, Vikas Rai Bhatnagar, Vishwanath P*, Vivek Subramanian* and Neharika Vohra and Deepti Bhatnagar (Coordinators) INTRODUCTION KEY WORDS Integrated Leadership Model Training Coaching Self Development Systemic Development Talent Acquisition Organizational Climate Survey Effort Reviews Capability Building Employee Life Cycle Management Pharmaceuticals 360 Degree Feedback Human Development Third Party Audit H R Processes Global H R Mission Performance Management Processes Upward Feedback Clasroom Learning On-the-Job Development Superordination Leadership Pipeline * The contribution of these authors have appeared in Part I of the Colloquium in the July-September, 2011 issue of Vikalpa. The names of authors appear in alphabetical order. Neharika Vohra and Deepti Bhatnagar T he Colloquium on Leadership Development was planned to put together the experiences of various companies...
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...Assignment 1 Definition of Leadership BUS3012 Fundamentals Of Leadership Daniel Byrd May 25, 2014 Introduction For this assignment, I have been asked, based on the readings for this unit, my independent research, and my own self-reflection, to write a paper that addresses what is my definition of leadership; How important is it to have a definition of leadership; How does my definition support my perspective on the concept of leadership; What is my approach to understanding leadership; Does it start with a definition, or do I simply follow my instincts; What is my definition of management; And what do I see as the differences between leadership and management. Definition of Leadership Definition of Leadership For me, leadership is defined as the ability to influence others to allow you to guide them. What this means is that although you may not have the actual authority to do so, you are put in charge of a group of others. As leader you are allowed to make decisions that affect the group. Importance of Leadership I view leadership as a very important element of any group and society as a whole. Leaders help guide others, allow society to progress in an orderly direction, and allow for speedy decision making. A leader also helps others acquire the tools they need to complete a task. Groups usually function better if there is someone in charge, and that person is usually the designated leader. Concept of Leadership The concept of leadership is a simple concept....
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...MODULE NAME: MANAGEMENT AND ORGANISATIONAL BEHAVIOUR PROGRAMME: MASTER OF BUSINESS ADMINISTRATION SURNAME: LUKHELE FIRST NAMES: JOSEPH BHEKI STUDENT NUMBER: E-MAIL ADDRESS: lukheleb@moseskotane.com ALTERNATIVE E-MAIL: lukheleb@moseskotane.com POSTAL ADDRESS: CONTACTS: (Home): I hereby confirm that the assignment submitted herein is my own original work. ------------------------------------------------- Signature of Student……………………………………Date:……………………………… For office use only: Date scanned and returned to student……………………………………………………. TABLE OF CONTENTS Page 1. Question 1 Motivation 2 1.1 Lessons about staff motivation 2 1.2 Details of motivation theory 3 2. Question 2 Conflict and negotiations 4 2.1 Identification of conflicts 4 2.2 Overall nature of conflict 5 2.3 Possible ways of dealing with conflict 6 2.4 Best way to resolve the conflict 8 2.5 Avoiding a conflict 10 3. Question 3: The Perils of Leadership 11 3.1 “Experts cannot agree if leadership is a trait, a characteristic, a role, a style, or an ability” 11 3.1.1 Definition of leadership 11 3.1.2 Strengths and weaknesses of the trait theories of leadership 11 3.2 Contingency leadership theories 13 3.3 Contention that sometimes leadership is irrelevant 20 4. Question 4: Groups and Teams 22 4.1 Identify and explain groups or teams 22 4.2 Lessons learnt from work experience 23 ...
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...1. Briefly explain the 5 Leadership dimensions and the relative tactics for the 5 dimensions? LEADERSHIP Leadership is the process of influencing others to work willingly towards the goals, to the best of their capabilities, perhaps in a manner different to that which they would otherwise have chosen. Most definitions of leadership reflect the assumptions that is a relationship through which one person influences the behavior or actions of other people in an organizational context. It is a dynamic two-way process of leading and following that can affect both individual and organizational performance. For example ,a leader can influence the interpretation of events, the choice of objectives and strategies, the organization of work activities, the motivation of people to achieve the objectives, the maintenance of cooperative relationships, the development of skills and confidence by members and the enlistment of support and cooperation from the people outside the group or organisation Leadership in an organizational role involves: (1) Establishing a clear vision, (2) Sharing that vision with others so that they will follow willingly, (3) Providing the information, knowledge, and methods to realize that vision, and (4) Coordinating and balancing the conflicting interests of all members or stakeholders LEADERSHIP AND STRATEGIC MANAGEMENT Leadeship is mostly connected with how the work should be done by the people and strategic management is mostly with what the work...
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