...Assignment 1 – Essay: Briefing sheet Question 1: Classical management theory conceptualises communication as a downward, one-way transfer of information from management to staff. What in your view makes for good leadership communication in organizations? In the foretime, the use of primitive or slightly more advanced information transmission methods is common for people to communicate. Nowadays, the rapid development of technology facilitates the variety ways of people communicating such as television, mobile phone or the Internet. Communication can be defined as a process of sending and receiving of ideas, information, thoughts, messages, signals through verbal, non-verbal, written or other various methods (Walker, 2011; De Vries et al.,2010). Although communication, in general, can simple be the sharing of ideas and information between two or greater people, this exchange process is more important in society, especially in organizations. In other words, communication can affect every relationship in hierarchical organizations. As a result, the communication process is clearly one of the strategies which should be carefully managed not only to external customers but also internal customer, employees, by the management. Along with the growth of advanced technology and the intensive demand of labour market, employees have to continuously improve their broad knowledge and skills to adapt these requirements. Therefore, they also have many expectations in their workplaces...
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...HAAS SCHOOL OF BUSINESS, EWMBA CLASS OF 2017 A leader prepares Leadership Communication Sachin Sundar 3/8/2015 Adaption of lessons learned from the classical acting text, An Actor Prepares, written by Constantine Stanislavski, towards leadership. Some people claim that great leaders are born and not made. I believe that even though there are certain traits that can be attributed to genetics which can, let’s say, gives a person the propensity to be a leader, I think through hard work and training anyone can master the “Art of great leadership”. In this paper, I am exploring some of the ways a person can train to be a great leader by drawing parallel from training techniques used by an actor. The primary source from which an actor can draw to create the emotional world of their character is their own life. In an analogous way, an authentic leader must draw from the experiences in their own life. This involves ‘connecting with themselves’ and drawing from the emotional memories and from key events of one’s life. To be a great leader, the quality to recall past experiences from the personal life that trigger certain emotions can evoke the feeling of authenticity in your audience. A growing number of studies point to the importance of leaders expressing their vulnerabilities in order to fully engage with and establish trust from followers. By revealing vulnerability followers can more readily identify with leaders, resulting in more positive and influential...
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...Leadership and Communication Thomas Friedman writes in The World is Flat, “In the flat world, more and more business will be done through collaboration within and between companies, for a very simple reason: the next layers of value creation – whether in technology, marketing, biomedicine, or manufacturing – are becoming so complex that no single firm or department is going to be able to master them alone” (Birchfield, 2008). This quote can initiate one simple theory, that leaders are unable to be successful without the support of their employees and/or supporters. Nonetheless, they can only collaborate in an operational direction by having an unrestrained form of communication. It is imperative that all forms of leadership seek and fulfill communication strategies to create happy employees or supporters. Additionally, while seeking effective communication strategies, leaders must learn how to overcome the barriers that can diminish communication. These almost create a sort of cause and effect feeling with one another. Above all, leaders cannot expect to create a successful business or entity by only leading themselves; a leader must consistently seek self-growth all the while encouraging empowerment and growth among them. Communication Strategies To begin, good communication is a “bridge to worker loyalty” (Mayfield, 2002). Creating worker loyalty produces motivation, dedication, better performances, and a strong support team that will stand behind a leader. Predominantly...
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...Leadership Communication A leader must be able to communicate effectively. When CEOs and other senior executives in all industries and countries are asked to list the most important skills a manager must possess, the answer consistently includes – good communication skills. Managers spend most of their day engaged in communication; in fact, older studies of how much time managers spend on various activities show that communication occupies 70 to 90 percent of their time every day (Mintzberg, 1973; Eccles & Nohria, 1991). With cell phones, e-mail, text messaging, if that same study were done today, it would yield even higher percentages. The sheer amount of time managers spend communicating underscores how important strong communication skills can be for the manager desiring to advance to leadership positions; thus, mastering leadership communication should be a priority for managers wanting their organizations or the broader business community to consider them leaders. Leadership communication is the controlled, purposeful transfer of meaning by which leaders influence a single person, a group, an organization, or a community. Leadership communication uses the full range of communication skills and resources to overcome interferences and to create and deliver messages that guide, direct, motivate, or inspire others to action. The higher up in an organization a manager moves, the more complex his or her communication demands become. Connecting Leadership and Communication Researchers...
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...Rayfield Marshall Communication in Leadership Cheryl N. Ross, M.S. The Communication Process Communication – Is the exchange and flow of information and ideas from one person to another, it involves a sender transmitting an idea, information, or feeling to a receiver. Effective communication occurs only if the receiver understands the exact information or idea that the sender intended to transmit. The art of communication is very important in our daily lives and on the job. I believe we all can benefit by learning and using this valuable tool. Johann Wolfgang Von Goethe put it this way “No one would talk much in society if they knew how often they misunderstood others.” Communicating with others involves three primary steps: They are Thought: First, information exists in the mind of the sender. Encoding: Next, a message is sent to a receiver in words or other symbols. Decoding: Lastly, the receiver translates the words or symbols into a concept or information that he or she can understand. During the messages transmission, two elements is received: and they are Content - Which, is the actual words or symbols of the message, We all use and interpret the meanings of word differently, so even a simple message can be misunderstood. Next is Context or the way the message is delivered and is also known as paralanguage or non verbal elements is speech such as tone of voice, the look in the senders eyes, body language...
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...Leadership, Teambuilding, and Communication BUS 322 December 14, 2012 Abstract This paper is about how leadership, teambuilding, and communication can affect an organization. The organization that was researched for this paper is The College Board. This paper also shows how to be a good leader and implement the right leadership style for the organization. There are different types of interpersonal forms of power and it is important to outline what type to use in each organization. This also shows the conflicts that arise when being in a team setting and how to overcome them with different conflict management styles. There are communication barriers that can arise in an organization and this shows how overcome those barriers. This paper is showing the different things that come up in an organization and tries to make the best recommendations for The College Board to manage it the right way. Leadership theories and forms of power Leadership has many different theories from the traditional and contemporary to the emerging theory. According to Nelson and Quick (2013) “Leadership in organizations is the process of guiding and directing the behavior of people in the work environment.” (p. 193) The behavioral theory is a traditional theory that identifies people with leadership styles. The three behavioral styles are autocratic, democratic, and laissaz-faire. Autocratic style of leadership is when a manager has absolute power or authority over their employees. The...
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... Communication is one of the most important elements in the successful supervision of employees. An effective leader is expected to clarifying expectations, understand feedback, participate in meetings, coach, mentor, or mediate conflict and well as possess good listening skills when relating to their employees (Northouse, 2010). The process of leadership entails the association connecting individuals aiming to lead as well as those individuals with the desire to follow. According to Hersey and Blanchard an effective leader could be classified on his/her overall emphasis on how they rate the level of needs, the importance of their employees; and the significance of production and technological aspects of the job (Hersey & Blanchard, 2008). A leader has the ability and enthusiasm to make changes and tell the difference. In addition a leader also has the capability of inspiring, motivating and concentrate on the continued growth and triumphs of their employees which could result in the organization overall competitive advantage. When organizational goals are communication effectively employees are encouraged and are more likely to aim towards committing to the organization’s long term goals with confidence (Kouzes & Posner, 2007). The writer is questioning the effectiveness of communication and how leaders communicate their needs and or the needs of the organization to their subordinates. The writer is concerned because the flow and processes of communication at...
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...Communication Development Plan Andrea Etchen LDR 5223 Dr. Angie Sokol April 30, 2016 Communication Development Plan Introduction The fundamental foundation in the Leadership Communication textbook is that “effective leadership depends on effective communication” (Barrett, 2014, p. 4). Without effective communication, leaders accomplish little (Barrett, 2014, p. 4). The lack of communication from a leader, makes him or her not a leader (Barrett, 2014, p. 4). Mastering communication for leadership allows for leaders to move into leadership positions and lead a group to a common goal (Barrett, 2014, p. 5). Effective leadership communication requires the leader to anticipate, transmit, appreciate, understand, and craft messages to reach the wanted recipient as intended (Barrett, 2014, p. 7). Current Assessment Leadership Communication Ethos/Image Based off of the Self-Assessment of Leadership Communication Capabilities, my leadership communication regarding ethos and image are acceptable, but could be worked on as I scored a 3.5/5.0 (Self-Assessment of Leadership Communication Capabilities). This result showed me that my strengths were in relation to my understanding of how people viewed me and my willingness to improve. I am aware of myself enough to see how me leadership style is and how it affects others. But my weaknesses could hinder this, as I do not like to ask for opinions of my style and I lack confidence (Self-Assessment of Leadership Communication Capabilities)...
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...Introduction United Stationers Inc, known as USCO by its employees, is a leading North American wholesale distributor of business products, with 2010 net sales of 4.8 billion. The company stocks approximately 100,000 items from over 1,000 manufacturers. This includes a broad and deep selection of technology products, office products, office furniture, janitorial and break room supplies, and industrial products. United Stationers consist of over 64 distribution centers nation wide that operate within two shifts. Setting, managing performance and adhering to (KPI’s) Key Performance Indicators are all apart of the performance management agenda. Metrics and goal objectives include proposed staffing and driving affective productivity and top quality. These are formulas that make the wheels turn within the distribution environment. The foundation for performance management system is performance measurement. In order for performance measurement to be done successfully, managers must have good answers to both questions “Why?” and the “What?” Problem Statement Productivity has suffered as a result of involuntary terminations, ineffective strategic planning, and economic downturn. Many executives find that strategic planning is key yet very challenging because if not done properly it may act as a barrier to good decision making. The decision not to fill vacancies and instead move the employees around from other shifts had the thought behind it of getting the same or more work...
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...Introduction Leadership plays one of the vital roles in any organization. Emerging successful organizations are true examples of the strong leadership foundation. The term, leadership has the management scope and their communications has a tremendous effect on the performance of the employees. Eventually, this further gets identified as a strong leadership foundation to manage organization communications effectively. An effective leader is an inspiring person who focuses strategically (Richmond, 2011), analyze problems and honor customer commitments on time. Many people believe that leaders are born to be strong and influential. Good leaders are made, not born. However, anyone can be a strong leader as long as determination, open-mindedness, and optimism are learned and developed. If you have the desire and willpower, you can become an effective leader. Good leaders develop through a never ending process of self-study, education, training, and experience (Jago, 1982). To inspire your workers into higher levels of teamwork, there are certain things you must be, know, and, do. These do not come naturally, but are acquired through continual work and study. Good leaders are continually working and studying to improve their leadership skills; they are not resting on their laurels. Leadership is a process by which a person influences others to accomplish an objective and directs the organization in a way that makes it more cohesive and coherent. This definition is similar to Northouse's...
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...MGMT535 Mod 9 – Final Capstone Report The Dependence of Persuasion and Leadership in Communication Michael Mangan Embry Riddle Aeronautical University 3/7/2012 Abstract This Research paper will describe the dependence of theories of persuasion and leadership in the context of successful communication. The three main points of this paper will be an explanation of the theory of persuasion thru a variety of perspectives from resources in the journal community, aspects of the theory of leadership in communication, and then how the two are interdependent upon each other. The outcome of this paper will leave the trainer well informed with an extensive understanding that many theories of communication are separate entities is some aspects but also interdependent on each other to be effectively applied in real world experiences and when instructing communication practices to any audience. Intro In all communication instruction many different professionals have compiled theories that would best organize and apply ways to best communicate to a variety of audiences and situations. Many of these scholars take separate routes when their research shows them a new impact of a strategy that would best suite the application of the new theory they have developed. There are many different theories of communication and all are well derived from the different situations and applications. What many researchers don’t do is to step back and look at the big picture with all narrow...
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...Leadership Communication Skills Assessment Read through the list of skills and for each one check off your present capability in the chart below. Excel = You have mastered this skill and are excellent in it. Competent = You are competent in this skill but could polish it some. ✓ Need to Develop = This is a skill you need to develop further. | | | |Need to | |Area and Skill |Excel |Competent |Develop | |Part 1 – Assessment of the Core Abilities | |Audience Analysis and Strategy | | | | |Analyzing the context for communication | | | | |Analyzing audiences | | | | |Tailoring messages to different audiences | | | | |Selecting the most effective medium (channel) | | | | |Developing a complete communication strategy ...
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...Sheryl Sandberg - Leadership Communication Analysis Written Report Sheryl Sandberg is an American business leader, activist and writer currently serving as the COO of Facebook. After graduating high-school in Miami, Sandberg attended Harvard where she earned a A.B. in economics, followed by an MBA at her alma mater. After graduate school Sandberg worked for a former professor at the Treasury Department, where she became a chief of staff before moving to Google, and finally to Facebook. Sandberg’s first book, Lean In: Women, Work, and the Will to Lead, was published in 2013. A feminist call for increased female leadership in the workplace, the book was received with broad critical acclaim. Throughout Lean In, Sandberg synthesizes academic studies and her own professional experiences to encourage women to strive for leadership positions in the workplace. Through her book, speeches, and other writing, Sandberg weaves several leadership communication approaches into her overall communication style, including meaning maker, storyteller, and direction setter. Meaning Maker In her book and speeches Sandberg discusses the common experience of women in the workplace, describing a shared stake in the future as members of that group. She frequently uses terms like “we” and “our” when discussing female experiences and opportunities at work. Her language and point of view communicates supportiveness to both genders, articulating the shared goal of equality at work and at home...
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...Communication: A Verbal Path to Effective Leadership A large part of being an effective leader is communication. Whether in a public speaking environment, a one-on-one conversation with a team member or while delegating workloads, it is critical that all aspects of a leader’s communication be on point. There are several communication strategies that a leader should employ that will help him/her be a strong, respected leader and in turn appreciated - maybe even loved by his/her team. This type of leadership will lead to a cooperative, collaborative and most importantly, a successful work environment. When communication from a leader is broken, much like the game “telephone”, the entire team’s communication becomes broken. Signals are crossed and the wrong messages are sent. The eventual effect on the team, and overall organization, can easily and quickly become negative and even unhappy. While many organizations have embraced the need for good communication strategies, and believe in the difference it makes, implementing those strategies can be a challenge. The following essay discusses two main issues about communication and leadership: Effective Leadership Communication Strategies in today’s workplace and the Barriers That Effective Leaders Must Avoid in order to lead effectively and build a productive work environment in spite of the many changes occurring in today’s world. Effective Leadership Communication Strategies There are some very key communication strategies that...
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...Communication and Behavioral Models for Predatory Leadership Matt Kramer Walden University Communication for Social Change Dr. Dorcas Francisco April 21, 2013 The persistence of poverty can often lead to upheaval – Pradip Thomas The persistence of the poor to overcome systemic forces that sustain poverty will lead to upheaval – Matt Kramer (with gratitude to Pradip Thomas) Predatory Leadership (PL) is the working title for a phenomenon describing a set of anti-social behaviors and how the actors displaying these behaviors have been able, over the course of thousands of years, to disproportionately manipulate and distort the evolution of civilization into a paradigm in which the worst aberrations of human behavior, including war, poverty, famine, slavery, economic exploitation, corruption in government and industry, and other forms of social injustice are considered by many to be normal and unavoidable expressions of human behavior. A critical factor enabling predatory leaders to out-compete potential leaders of compassionate and collaborative leadership styles is based upon the premise that few people recognize signs of psychopathic behavioral symptoms early enough to make appropriate and timely choices protecting themselves from exploitation and abuse, or protecting positions of ultimate power and control from being occupied by the most toxic and malevolent of personalities. To provide some perspective on the nature and consequences of PL, consider a metaphorical...
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