...The type of leadership practiced at NCF is transactional. Transactional leaders focuses more on a series of transactions. This person is interested in looking out for oneself, having exchange benefits with their subordinates and they clarify a sense of duty with rewards and punishments to reach goals. At NCF the leader sends out a memo to all employees stating that dual relationships could be grounds for termination. She also encourages employees to report any non-sanctioned interaction between the social workers and clients. This leader is trying to reach her goals on a system with rewards and punishments. This makes it clear that this type of leadership is transactional. Transformational leadership is practiced at SSS. Transformational leadership is defined as an approach to cause change in individuals and social systems. This type of leadership is to form followers into leaders. The leader is getting everyone motivated to work as a whole in getting their goals reached. At SSS the leader holds a meeting to explain what they have learned about dual relationships. The leader here is encouraging the employees to give their input on this subject. These individuals have a right to speak their mind, which is helping them to become leaders rather than followers. This is how you know this type of leadership is transformational. The type of leadership I would recommend for a human service organization is transformational. The reason is because when assisting clients I...
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...A STUDY OF HOW LEADERSHIP STYLE AND ORGANIZATIONAL CULTURE INFLUENCE EMPLOYEE SATISFACTION (A CASE STUDY AT PRIVATE HIGHER EDUCATIONAL INSTITUTIONS IN TERENGGANU) LECTURER PROF. MADYA NORUDIN MANSOR TEAM MEMBERS MOHD FAIZAL JAAFAR 2011392489 WAN RAMLA WAN NAWANG 2011343575 NORAINI BINTI AMMRAN 2011952075 NAZREEN BEGUM NAJIBULLAH KHAN 2011545767 ACKNOWLEDGEMENT “In the name of Allah, Most Gracious, Most Merciful” Assalamualaikum W.B First of all, we would like to put our hands together to thank our lecturer Prof. Madya Norudin Mansor for his continuous support and guidance in preparing this project. The purpose of this project is to apply organizational behavior elements in the real world by conducting a survey at one of the higher institution learning organization. Besides, we also would like to thank to En Hamdan who has help us to install the SPSS software which we used as tool for data analysis. We also would like to thank to the Private Higher Educational Institutions in Terengganu for giving us the opportunity to conduct the survey. Lastly, special thank to our team members of EMBA for their support. TABLE OF CONTENT NO | TITLE | PAGE NUMBER | 1. | CHAPTER 1: INTRODUCTION | | 2. | CHAPTER 2: LITERATURE REVIEW | | 3. | CHAPTER 3: METHODOLOGY | | 4. | CHAPTER 4: DATA ANALYSIS AND FINDINGS | | 5. | CHAPTER 5: DISCUSSION AND CONCLUSION | | 6. | CHAPTER 6: RECOMMENDATION | | 7. | REFERENCES...
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...Leadership Styles paper Introduction Leadership is the process through which a person, in this case the leader, influences a group of people towards the realization of a common goal. The effectiveness of leadership depends on the style of leadership that the leader adopts, and usually depends on the context of leadership. This implies that different leadership styles are effective in different situations (Tittemore, 2003). Therefore, effective leaders are supposed to know the context through which a particular approach of leadership will be effective. In addition, the leadership approaches can be used for defining the personal leadership style that a person is likely to put into practice (Kippenberger, 2002). This paper discusses two leadership styles and identifies the most effective leadership that suits the philosophy of nursing leadership. In addition, the paper compares and contrasts leadership and management. The two main leadership styles discussed in this paper are autocratic and democratic leadership styles. Autocratic leadership style is whereby the leader has much power and makes use of the authority vested on him/her to initiate leadership actions such as decision-making (Marquis & Huston, 2008). Autocratic leadership style bases on the transactional theory, which lays more emphasis on the significance of the relationship that exists between the leader and the followers. The followers are supposed to obey the orders from their leaders (Marquis & Huston,...
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...The Great Post-It (TM) MASSACRE* Description The case deals with different leadership styles which Bob Scanlon experienced while working for a company. After 8 years of service, Bob was promoted to small business accounts at the corporate office in Dallas. Bob’s previous work experience was typically in high pressure areas lacking the challenges he desired; however, he was doing his best by fulfilling all his responsibilities perfectly. Beverly Sadowsky, First Vice President of a discount travel agency was aware of his high performance and potential and offered him a higher status in the company requiring more responsibility with more salary and benefits as she believed that he could handle. He was very interested in the travel industry and after several requests, Bob accepted the supervisor’s position vacated by his supervisor who retired. Bob reported directly to Beverly Sadowsky, then 1st V.P. now C.O.O. of Adventure Plus. Beverly and Bob’s working relationship worked perfectly. Beverly’s hands off management style and delegation of responsibilities, gave Bob the challenges he was looking for at corporate. However, after Beverly’s promotion to C.O.O., Bob faced with the autocratic and micromanaging style of George, from auditing with a successful professional track record at work and in the community, who wanted to be involved in every detail of job and kept putting post-it notes to let Bob know about inaccuracies, which made him routinely bump on the tasks. Diagnosis...
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...Abstract The purpose of this research is to discover ways for effective leadership and the impact it has on employee satisfaction. Leadership, management and supervision are terms which mean the same but are used similarly. A leader/manager/supervisor is a person who sees something that needs to be done, and knows that they can help make it happen. A leader, manager, or supervisor sees opportunity and captures it. He/she sees future that can be different and better and help others see that picture too. He/she is a coach, an encourager and is willing to take risks today for something better for tomorrow. A leader/manager/supervisor is a communicator, coordinator and listener. There are several types of leadership styles and they will be discussed in this paper. Additionally, this paper will discuss case studies to deliberate the role of leadership between employees using the different leadership styles. The results of the findings showed effective leadership does have an impact on employee satisfaction. The main recommendations are for leaders to practice the “Golden Rule”. Introduction Leadership is a process influence between leaders and employees where the leader attempts to inspire the workers to achieve organizational goals. Leadership plays an important role to ensure the achievement of desired outcomes in both formal and informal groups. Effective leadership and employee satisfaction are two terms that are equally important. A great...
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...Leadership Case Study: Babcock University New Department Chair Leaders Dilemma by, Brandon Garber, BS Submitted to Robert Dibie, PhD. In Partial Fulfillment of the Requirements of V566: Executive Leadership School of Public Environment and Affairs Indiana University, Kokomo Fall, 2007 Babcock University New Department Chair - 1 Introduction This case study titled, Babcock University New Department Chair Leaders Dilemma, explores the leadership shift from Dr. Afolabi to Dr. Aluko in the Babcock University Public Management Department. The case study holds that Dr. Afolabi was the public management department chair person for ten years at Babcock University. His leadership style was explained as “autocratic.” However, he had, “personal qualities necessary to command respect and loyalty” (Leadership Case Study: Babcock University New Department Chair Leaders Dilemma). Additionally, Dr. Afolabi made and enforced all rules, regulations and policies in extreme detail. His autocratic style of leadership left very little to the individual faculty member in terms of experimentation, freedom in teaching and handling of students. His style of leadership caused the faculty to be “passive, subservient, dependant and ambivalent” (Leadership Case Study…). However, faculty morale was generally high and faculty turnover was modest. Many faculty members trusted Dr. Afolabi and felt that they were not restricted. When Dr. Afolabi suddenly died he was replaced by Dr. Aluko. The...
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...Leadership in an organisation 1.1 Research Background The highly competitive market economies have continuously forced majority of organisations around the globe to find various strategies on improving themselves in terms of operations and performance. This is not only vital for meeting their organisational objectives, but also for sustenance (Zheir et al, 2012). Previous researches and studies claim that leadership is the key factor for an organisation or business to survive, operate and perform in today’s competitive market (Ximane,2015);(Bass,1990);( Jung, 2002). Furthermore proper leadership is the strategic element in increasing and achieving organisational goals (Bass &Avolio, 1995) ;( Yousef, 1998). On the other hand, some researches and studies contend that organisational leadership is an embellished concept in that it is not necessary in attaining organisational performance since there are other internal and external factors that come into play ( Ismail et al,1998; (Bass& Avolio,2002;(Munjis,2011). A number of researches and studies have been carried out to demonstrate that leadership and organisational performance, commitment and innovation go hand in hand (Judge, Bono, Ilies and Gerhardt, 2002; Judge and Piccolo, 2004; Keller, 2006; McGrath and MacMillan, 2000; Meyer and Hepard, 2000; Purcell, Kinnie, Hutchinson and Dickson, 2004; Yukl, 2002). Conversely, some studies for instance, House and Aditya (1997) suggest that is not a key factor in achieving organisational...
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...responsibilities that each person in the group will need to complete. If this is not completed the project may have no direction and will fail. The most effective leaders must understand their audience and determine their leadership styles. Some employees need more development then others, while some employees are able to work with no assistance or guidance. In order for one to be an effective leader one must have the appropriate leadership style. Sir Richard Branson (Branson) accurately discusses his leadership styles in his case study “Sir Richard Branson, Chairman, Virgin Group, Ltd”. Throughout this paper, we will discuss the leadership stylings of Branson and the effectiveness of that style in United States today. How using different leadership stylings could make Branson a more effective leader. Also, how Branson will lead a global team while working on a major project, and how one can incorporate some of Branson’s leadership qualities into a role at a workplace. Delegating Leadership In this case study it is clearly evident that the leadership style that is being used for Branson is delegating style. Delegating style is when the leader turns over tasks for creation and implementing resolutions to followers (Hellriegl and Slocum, 2011, p. 306). Delegating style is most suitable when the followers are comfortable taking responsibility, and have the...
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...This assignment will apply the concepts of project leadership to implement sound leadership practices and effectively lead high-performance teams in a project environment. It will also determine the most appropriate leadership style during the project environment described within the case. In conclusion, the assignment will describe my personal leadership style and one of my bosses. Applied Research Technologies, Inc. Introduction The brief case given, Applied Research Technologies, Inc., displayed many characteristics of leadership styles. The main roles described were by the project manager, Peter Vyas, and his boss, Cynthia Jackson. Throughout the case, each of them experienced scenarios that exemplified their unique style. In the next couple of pages the specific course learning outcomes associated with the assignment described in the abstract will appear and in conclusion I will express my own style. In conclusion, I will describe one of my bosses that exhibited the same types of behaviors as Cynthia. Peter Vyas Peter Vyas displayed many leadership styles throughout his experiences. Upfront Peter knew how this project would affect his own personal credibility and that of the entire team, but knew his team had worked tirelessly to make this project a reality. The one that stood out mostly and caught my attention was that of the participative leadership style. Participative leadership style is described as seeking to involve other people in...
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...Common Elements Steve Case discussed how innovation, risk taking and entrepreneurship are essential to get the economy back on track. He states that entrepreneurship is essential for the countries’ underline economic future (Case, 2010). He mentions that a successful entrepreneur has three main characteristics: People, Passion, and Perseverance. Case believes that the right people need to be aligned to the right priorities and that the underlying passion cannot survive with only the founder and CEO (Case, 2010), “Therefore, when times get tough, as they sometimes do, they will have the courage to see it through it” (Case, 2010). Case used real life examples to show how lack of innovation can be harmful to a company. One example he gave was the merging of AOL and Time Warner. He mentioned that the merger happened at the peak of the Internet frenzy and the failure of the economy. He used the three P’s to explain why the merger was a failure: People- people began to focus on their own issues rather than innovation; Passion-that AOL lost its original drive and that the innovating, pioneering people started to become more corporate; and Perseverance- they assumed that the Internet was a fleeting phenomenon and preceded to back away from it. Case then concludes with a quote by Thomas Edison, although the P’s are necessary that “vision without execution is hallucination” (Case, 2010). James Kouzes’ theory consisted of five characteristics of an effective leader and how to achieve...
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...Becoming an effective leader Workbook Contents |ILM Unit specification |Page 3 | |Leadership versus management |Page 5 | |Action centred leadership |Page 6 | |Mintzberg on the role of the manager |Page 8 | |Situational leadership questionnaire |Page 10 | |Six leadership styles |Page 18 | |Overview of authentic leadership |Page 24 | |Developing leaders |Page 25 | |How managers are judged |Page 28 | |Competencies: the pros and cons |Page 30 | ILM UNIT SPECIFICATION |Title: ...
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...Common Elements After listening to Case and Kouzes’ podcast and reading Drucker’s article I notice some common elements in their theories/philosophies as it relates to the new definition of entrepreneurial leadership. I will begin with Mr. Case’s philosophy, former CEO at AOL, the three Ps: People, Passion and Persevering. Mr. Case believes that the right people need to be aligned to the right priorities and that the underlying passion cannot exist with only the founder and CEO but also spread throughout the entire company (Case, 2010). “Therefore, when times get tough, as they occasionally do, they will have the fortitude to see it through it” (Case, 2010). Mr. Kouzes’ theory consisted of five characteristics of an effective leader and how to attain ideal leadership. He began with “model the way,” or lead by example; this is achieved by establishing a clear set of values and expectations for the organization (Kouzes, 2008). Then “inspire a shared vision” this is accomplished by looking into the future and communicating the organization’s goals to the rest of the group (Kouzes, 2008). Next was “challenge the process” by looking for new ways of doing things (Kouzes, 2008). Followed by “enable others to act” by giving them what they need to function at their best and to build skills (Kouzes, 2008). Finishing with “encourage the heart,” caring creates a climate where people feel cared for and where the positive outweigh the negative (Kouzes, 2008). Mr. Drucker’s article...
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...differentiated itself from other institutions in the market with a range of innovative services and attractive products including extended weekday banking hours as well as Saturday service, several bonus interest options and Cash-card access to non-resident foreign currency accounts that were often used by Sri Lankan expatriates to transfer funds to their dependents. Customers who had always been waiting for better interest returns for their deposits and with their trust to the public image of Dr. Kotelawela wasted no time and became customers of this newly established financial institution. Seylan soon became a well known brand in the industry with rapid growth and paying the highest interest returns to depositors. As per the company’s ‘The Case Study’ (2009) report, in its first partial year of operations, Seylan reported an after tax profit of Rs. 11.3 Million ending at 31st December 1988. Over the next 17 years, the Bank grew at an unprecedented pace, with assets totaling Rs. 113.6 Billion by the end of 2005. Profits in the same period fluctuated to some degree but followed the same overall rapid trajectory, reaching Rs. 687 Million (after taxes) in the 2005 financial year. Signs of mismanagement: Sri Lanka’s banking industry was already competitive when Seylan bank came to being. The then management was over-ambitious and had a...
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...of Behaviors at Work and Psychology focuses on leadership. It begins with a definition of leadership, differentiates the concepts of leadership and management, offers insights about leadership traits, and ends with a discussion about various leadership styles. Lecture, discussion, case analyses and experiential exercises are instructional methods used in this highly interactive module. Objectives 1. To establish a definition of leadership through a historical review. 2. To differentiate between the concepts of management and leadership. 3. To present trait theory and discuss various leadership traits. 4. To evaluate and analyze the different styles leaders use. 5. To apply leadership concepts through case study analyses and experiential exercises. . Session 1 Introductions: Personal and Team Arrangements Powerpoint Presentation: Leadership Activity: Moon Survival (do not complete) Case Analysis: Barry Town: A time to lead, a time to manage (read) Video Vignette: Xerox and Ann Mulcahy (do not read) Session 2 Powerpoint Presentation: Leadership Traits In-class activity: Trait Exercise (do not complete) Video Case Analysis: Bill Campbell and Intuit Session 3 Powerpoint Presentation: Leadership Styles In-class activity: Leadership Grid (do not complete) Case Analysis: Josh Martin (do not read) Leadership Style Video: Styles with Employees Session 4 Oral presentation by teams based on Case Study. Course Assignment Students will...
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...Leadership Styles Overview For Week 2, the leadership styles that are proposed for the Tent City Project. The two styles that would work best for the Tent City project is Task-Oriented and Transactional. Recommended Leadership Style Task Oriented The Task Oriented Leadership as defined by, making the Team a Guide for Managers, is the leader focuses on accomplishing the objectives of the team. Sarah had been advised in the case study that this project would include several other departments and she would need to assign specific tasks to the group responsible for the area of expertise. The Task oriented leader normally looks at the big picture in her case creating housing, food, and electricity, therefore these groups would carry out the pieces of the project while Sarah is managing the entire project. Secondly, a Task-Oriented leader in this case knows that each department would rely on each to start their respective task. For example, the electricity and lighting could not be completed until the tents have been installed and put in place. Therefore, the Task-Oriented leader would need to imitate structure. Initiating structure, a task-oriented leadership style, is the degree to which a leader defines and organizes his role and the roles of followers. This is done by focusing on goal attainment, and establishes well-defined patterns and channels of communication. Thirdly, the Task Oriented Leader will need to focus on Coordinating work activates with the other city...
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