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Leadership and Organizational Behavior

In: Business and Management

Submitted By 1958lovejesus
Words 660
Pages 3
Mardel Harrington
Leadership and Organizational Behavior
GM591
Investigating Employee Productivity and Turnover in the Business Management Department
I am currently employed with PFM, Inc. This company has been in business 10 plus years. The company’s yearly revenue is anywhere from $500,000 to $1,000,000. There are about 25 employees and the services we provide is Financial and Wealth Management Services. Most of our clients are in the entertainment industry and those of high net worth incomes. The services we sell are financial planning and wealth management which entails the following: • investment services • tax planning and preparations • valuations • estate planning • computer service • bill pay • payroll, etc
You would think that this would be a glamorous job and that people would stay in these positions because they are working with the rich and famous. It’s amazing how some people are so fascinate with the entertainment world and how they live. But this is definitely not the case. We find that these jobs are not what folk dream them to be. The job is very, very stressful and very demanding. I cannot elaborate enough on how stressful and taxing this job can be. I am not sure that the front office really gets it. What I have found in my 10 years of providing this service is that firms with the most turnover are the ones that do not have the best interest of both the client and their staff. It becomes a numbers game more dollars and cents as opposed to value for both the client and their staff. I understand that it is really all about the firms’ bottom line. But how do you expect to have a favorable bottom line when you continue to have a “revolving door”. Not only does the door revolve for the staff but also clients. We find companies including the one I am working for work to get a lot of clients in but

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