1. INTRODUCTION
Leadership is seen as the act of influencing the activities in an organization with regards to its endeavor in goal-setting and achievement (Grint 1997). However, as exclaimed by Locke (1999), leadership itself is merely a relational concept, instead the embedded essence within is about being an effective leader and that means knowing how to inspire and relate to their followers. Therefore, this report serves to provide my understanding further in-depth about leadership and not simply the theoretical concept. I would be discussing about a real life example of a successful leader whom I know of, Mr. Richard Tay. I would also be discussing about his behaviour, traits, influential tactics and other obersavations that I have done and found out which makes him an effective and commendable leader. An interview had also been done with Mr. Tay to understand him further. Finally, the report would then end off with my reflections and improvement about leadership through these observations and analysis.

2. OBSERVATION
As mentioned above, the chosen leader was Mr. Richard Tay, 54. He is the owner of Sanyi Air-conditioning since 1982. Mr. Tay was an old friend of my mother who sees to the air-con services at my home all these years and someone whom I politely address as Uncle Richard. His company started out with just him and 2 other partners back then, they provides services dealing with air-con. Gradually, the business expanded and the number of staffs in the company increased. In my words, Mr. Tay from zero turned hero, a true hero without airs. He is married with a daughter and handles his work and home affairs very well. He would be sharing his life experiences with me every time he drops by my place for air-con servicing and never fails to make me take my hat off to him each time.

2.1 Leadership Style
With my observation on Mr. Tay, I think he