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Lean Hospitals

In: Business and Management

Submitted By macias
Words 89990
Pages 360
LEAN
HOSPITALS

“Mark Graban’s book has documented what is now happening in hospitals all across
America as we learn to apply the Toyota Production System methodology to healthcare.
This book lays out the nuts and bolts of the lean methodology and also describes the more difficult challenges, which have to do with managing change. Graban’s book is full of wins—these are the same type of wins that are happening at ThedaCare every day. I wish
I could have read this book six years ago, as it might have prevented some of the mistakes we made in our lean transformation journey.”
— John S. Toussaint, MD, President/CEO ThedaCare Center for Healthcare Value
“Coupled with a foundation of alignment and accountability, the ideas in this book provide a powerful tool to help hospitals get closer to the goal we want – perfect care.”
— Quint Studer, CEO, The Studer Group, author of Results that Last
“Mark Graban is the consummate translator of the vernacular of the Toyota Production
System into the everyday parlance of healthcare. With each concept and its application, the reader is challenged to consider what is truly possible in the delivery of healthcare if standardized systems borrowed from reliable industries were implemented. Graban provides those trade secrets in an understandable and transparent fashion.”
— Richard P. Shannon, MD, Frank Wister Thomas Professor of Medicine,
Chairman, Department of Medicine, University of Pennsylvania School of Medicine
“There is an enormous shortfall between the healthcare we are promised and what we actually get. Mark Graban explains how those in the system can make care delivery better for everyone –patients, providers, and payers.”
— Steven Spear, Senior Lecturer, MIT, Senior Fellow, IHI
“Mark Graban’s work has been a steady companion in the three years I have been studying and applying lean in healthcare. He...

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