Communication Crisis Paper
Frances Jones
HCS/320
February 22, 2013
University of Phoenix

Communication Crisis Paper
A nuclear reactor that malfunctioned in The “Three Mile” Island drew concerns and attracted of media coverage in its surrounding areas and beyond. It released toxic radiation into the environment causing a crisis. The most traditional forms of spreading media can be used to get the information out for this crisis, unlike in 2005 Hurricane Katrina where, it reached for beyond Louisiana and even America because more advanced technology was used for notifying the public, which was the Internet. In this paper, the reader will learn how to communicate as a group during a major crisis, the ways to communicate, and who to contact during the disaster. As the director of a regional Emergency Management, I begin to receive authorized reports that there was a contamination of a fatal-if-consumed chemical in the public’s water supply in several cities in an area under my jurisdiction. The strategy I used to start a contingency plan that would address the situation at hand as well as my organization and the public without causing media frenzy and a state of hysteria, and e-mails for staff immediately to attend an emergency meeting. Those employees who cannot make the mandatory meeting will be given access to the meeting via video conference or webcast. I would contact one of our company’s communication specialists to give a presentation reiterating the organization’s emergency protocol in the case of disasters. This discussion will include the communication specialist relaying our agenda focused solely on how we are trying to diffuse the stress, caused by the media, as much as possible.
To diffuse the hysteria and panic caused by the media covering the