Free Essay

Letter

In: Social Issues

Submitted By mawazi
Words 283
Pages 2
Dear Madam,
I am writing to complain about the “fortnight”’s holiday with your agency (if you call eight days so–I am not so keen on Maths ).
My holiday with your company did not correspond to what the advertisement claims. Firstly, the advert states that five activities would be offered every day but in fact we were offered only two per day. Secondly, the advert promises one three-day camping expedition to introduce the joys of group-work. Unfortunately, we couldn’t even pitch the tents! Thirdly, it says that our “day off” would be full of the varied, remarkable and relaxing games cited in the leaflet at the residential centre. Actually, the centre was found full so they put us in a youth hostel, instead, some seven kilometres away with no buses and no taxis. For the relaxing games and the remarkable facilities, we were provided with a broken tennis table and used pack of cards. Besides, your company promises comfortable double rooms and memorable delicious meals for accommodation. To our astonishment, the only comfort we found was very dirty bed –clothes and disgusting meals.
In general, our holiday was far from the one you had made us expect and the promises you had made us dream of. As a result of all these non-kept promises, I feel like I have been betrayed because I kept my promise of paying you and you did not.
The only thing in your leaflet which is true is when you promise in the very introduction that the holiday with you will be an experience we will never forget !!!
And it is so.
Yours faithfully,
Signature.
Please find enclosed the facsimile of my reservations.

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