...LO1: Know the factors that contribute to a diverse and equal society. P2: Explain the individual rights of people who use services. There are many individual rights that people have in health and social care also, such as: To be respected: Respect is when we listen to other people’s point of views and opinions based on their life experience. We can show respect by being polite, thoughtful, caring, keeping them informed, meeting their needs and ensuring privacy and confidentiality. In a hospital the patient is staying over the night and is being looked after by the nurse consistently. She provides the patient with medication and active support by asking if the patient needs any help with the facilities, such as accompanying the patient to the lavatories, reception and entrance and this shows that she cares about her patient’s health. She also makes sure that the patient has the right to privacy and confidentially by asking and knocking before entering and by putting files of health problems that may be confidential to the patient in safe hands. The right to be respected should be provided at this health and social care setting because it shows that the care workers show consideration for the service users and that it allows them to feel that rights are being respected. To be treated equally and not discriminated against: To treat people how you would like to be treated even if they have different characteristics, such as their social class, gender, sexuality, age family...
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...Unit two: Principles of providing administrative services Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document, either onto your computer or a disk • Then work through your Assessment, remembering to save your work regularly • When you’ve finished, print out a copy to keep for reference • Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number. Please note that this Assessment document has 9 pages and is made up of 9 Sections. Name: Victoria Jayne Edwards Section 1 – Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. |Feature |How / when used | |1. Answerphone |This is usually accessed by pressing the number 1. It enables you to| | |access and listen to messages that have been left by others, such as| | |colleagues or potential customers. | | ...
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...Unit 2 Assessment Hi Henry Well done! You have made a great start to this unit however some of your answers need to be amended and I have highlighted these for you. Could you please make the amendments, remove my highlighted text, proof read and spell check your work and re-submit this unit by 19/10/15. Don’t forget to keep updating your learner tracking sheet with the dates and times you have spent working on this unit as you will need to send me this completed document when you have fully completed your course. Regards Bev Name: Henry Morris Gray Part 1: The extent of diversity This section will help you to evidence Learning Outcome 1:.Understand the extent of diversity within a community. |Learning objective |Place in Assessment | |1.1 Describe the extent of diversity that exists within a community |Question 1, Page 1 | |1.2 Give examples of physical diversity within a community |Question 2, Page 2 | 1. Describe the extent of diversity that exists within your community. You should illustrate your work with some actual data (such as statistics) or research that you have gathered from the internet or desktop research. [1.1] My observations of living in Easington, pretty much the whole of the population is White/English...
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...St Cuthbert Mayne COURSE: BTEC Extended Diploma in Business (QCF) COHORT: 2014 - 2016 UNIT: 1 – The Business Environment (10 Credits) ASSIGNMENT 1 – Two Businesses on our Doorstep Learner Outcomes: 1. Know the range of different businesses and their ownership 2. Understand how businesses are organised to achieve their purposes Scenario: You work as a junior journalist for the local newspaper which is planning to run a feature article on local businesses Task: 1. Learners must describe (P1) the type of business, purpose and ownership of two contrasting businesses 2. Learners must describe (P2), explain (M1) the different stakeholders who influence the purpose of two contrasting businesses 3. Learners must describe (P3) how two businesses are organised 4. Learners must explain (P4) how their style of organisation helps them to fulfil their purpose 5. Learners evaluate (D1) the influence different stakeholders exert in one organisation TIP – Include the following: Range of different businesses Local, National, International, Global, Public, Private Not for profit/voluntary Sectors of business activity (primary, secondary, tertiary) Business purposes Supply of products or services, Difference between profit and not-for profit organisations Ownership Public, private & voluntary sectors Types of ownership (sole trader, partnerships, private and public limited companies, government agencies, worker cooperatives, charitable trusts) Main implications...
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...Unit 4- Children and play D1 (Identify 3 different setting where children might play) and D2 (State the typical age range and the stage of play of the children who might play in the setting) * Park * Garden * School The typical age range for children to play in a park is from 3-6 years. Children at the lower end of the age range are likely to be at the associative play stage this is when two or more children actively play together without formal organisation, group directions, group interaction, or a define goal. The typical age range for children to play in a garden is from 2-4 years. Children at the lower end of the age range will likely to be at parallel play, this is when children play alongside of each other but with very little communication. Children will be playing with similar object, side by side but hardly any interaction. The typical age range for children to play in a day nursery is from 6months onwards. Children at this age range will likely to be solitary play; this is play where the child plays independently without the consideration of what other children around them are doing. D3 (Describe 1 type of play that would take place in each setting.) and D4 (Describe one type of activity or experience in which children might demonstrate each type of play) A type of play that may take place at the local park is fantasy play. This is when children pretend to play a role that has not happened yet. An example of fantasy play in the local park may...
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...A02-B In this section of my coursework I will explain how practitioners apply early years care values using communication skills to show service users value and support. I will use a range of examples to explain each care value in depth. For the each care value I will emphasise on how a nursery manager and nursery use their communication skills to apply the care value, which will cause the children, staff and parents to feel valued and supported. The early years care values I will be focusing on are: • Fostering equality of opportunity • Working in partnership with families • Being a reflective practitioner • Keeping children safe • Working in partnership with other professionals • Encouraging children’s learning development • Maintaining confidentiality • Making welfare of child paramount • Valuing diversity • Ensuring anti-discrimination Care value 1 - Fostering equality of opportunity This suggests that all children should be offered equal access and opportunities to learn and develop, therefore children should be able to make progress with their time in the nursery. Equal opportunity can be achieved, through the fairness of the staff working with the children at the nursery, and also through communication skills which should be consistent so all children have an equal opportunity of advancing within learning. Tone of voice: The nursery nurse should speak at an appropriate pace (i.e. slowly) so the children can understand clearly and respond, talking at...
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...Assignment 2 Task 2.1 * Marketing * Merchandising * Online * Opticians/optometry * Other * Personal Assistant/Executive Assistant * Pharmacy * Placements * Procurement * Programme Management * Project Management * Property * Public Relations/Corporate Affairs * School Leaver * Security * Stores – Colleagues * Stores – Managements * Strategy * Supply Chain * Technical and Trading Law * Technologist I have decided to look into Tesco and their process of recruitment. Tesco is a public limited company and is a multinational grocery and general merchandise retailer. It is the second-largest retailer in the world measured by profits and revenue. It has over 6,000 stores worldwide and employs over 500,000. As they are such a large employer, Tesco’s employs people to do different job roles, such as: * Administration * Apprenticeship * Audit * Business Analyst * Business Development * Buying/Sourcing * Communications * Customer Services * Design * Distribution – Colleagues * Distribution – Management * Driver * Engineering * Finance * Graduate * Health and Safety * Human Resources/Personnel * IT * Internships * Legal * Maintenance This shows that Tesco employs a range of people to do all the different types of jobs, making it a diverse employer providing opportunities for people...
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...Training Programme In this assessment I am going to carry out some tests on Daniel Matthew to improve his aerobic endurance and resistance. I am going to do this by carrying out a series of tests, exercises and drills that are related to football. Daniel will be taking part in aerobic and resistance training. Aerobic training is endurance training, which is a term that refers to any low-intensity and long duration activities such as running. Aerobic training can help him in football as it will improve his cardiovascular fitness, the long term effects will be hypertrophy in the heart that will allow his heart to pump more oxygenated blood to muscles in need. The acute effects are that your heart pumps more to supply muscles with oxygen and your breathing rate will increase. Resistance is to develop muscular strength and endurance. Resistance training will help a footballer as it will allow them to be stronger in tackles such as shoulder barges. The muscular endurance training will allow them to last the duration of a football match and also have a higher work rate during games. During my six week training programme I will focus on both energy systems: Anaerobic – Lactic Acid System This means that there isn’t enough oxygen in your body due to the short duration of the actions you have carried out can’t create enough oxygen, this would be with activities that last less than about 90 seconds and require power e.g. weightlifting. Aerobic This system needs oxygen,...
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...In the 1600s people believed witchcraft was real. The people of the 1600s had certain ways in which they believed helped tell whether someone one was a witch or not. One method was tying a rock to them and throwing them into a river and if they float they’re a witch. King James I was the son of Queen Mary. He was descended through the Scottish kings from Robert the Bruce, and the English Tudors through his great grandmother Margaret Tudor sister of Henry VIII. His parent’s marriage was short-lived and Darnley was found murdered 8 months after James was born in June 1566. His mother married again, but in 1567 was forced to renounce the throne of Scotland in favour of her infant son. James became King James VI of Scotland aged 13 months in July 1567, and was crowned at Stirling. Mary fled to England where she was eventually executed following Catholic plots against Elizabeth I in 1587. The plan was to blow up the House of Lords during the State Opening of England's Parliament on 5 November 1605, as the prelude to a popular revolt in the Midlands during which James's nine-year-old daughter, Princess Elizabeth, was to be installed as the Catholic head of state. Catesby may have embarked on the scheme after hopes of securing greater religious tolerance under King James had faded, leaving many English Catholics disappointed. His fellow plotters were John Wright, Thomas Wintour, Thomas Percy, Guy Fawkes, Robert Keyes, Thomas Bates, Robert Wintour, Christopher Wright, John Grant, Ambrose...
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...I will be analysing MJM’s cash flow forecast, identifying problems and making recommendations. I will look at what will happen to the ratios if the problems develop further. Opening Balance Overdraft – Looking at the opening balance in January on MJM’s cash flow forecast, I can see that the business started with an overdraft of £185,001, and an explanation is needed as to why. Why did the business start with a £185,001 overdraft? MJM may have started with the £185,001 overdraft for several reasons; MJM could have had the overdraft because they wanted to purchase extra materials to use and make the ladies’ underwear. The overdraft could have been used to purchase the company’s opening stock; the owners may have not had enough money to purchase enough of the opening stock, hence the reason as to why the overdraft was taken out in January. The January overdraft could have been used to pay MJM’s suppliers for the materials used to make the lingerie. Healthy and strong cash flow – overall, looking at MJM’s cash flow forecast throughout the whole 12 months, I can see that the company have a strong and solid cash flow, as well as a healthy bank balance of £5,225,007 at the end of the year. Why is MJM’s cash flow strong throughout the 12 months and why does the company end with a healthy balance of £5 million? The company may have had their strong cash flow for several reasons; MJM may have had their strong cash flow because they may have paid their suppliers on time without...
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...Written Assignment Unit 2 Established in 1886, by Dr. Doctor John Pemberton, a pharmacist from Atlanta, Georgia, (Journey Staff, n.d.) the Coca-Cola Company is an American based multinational beverage corporation that operates all over the world. It is a “corporation, manufacturer, retailer, and marketer of nonalcoholic beverage concentrates and syrups, including the famous Coca-cola drink and many other beverages” (Soft Drink Mission Statements, 2015). It features “brands like Diet Coke, Fanta, Sprite, Coca-Cola Zero, vitaminwater, Powerade, Minute Maid, Simply, Georgia, Dasani, Fuze tea and Del Valle.” (The Coca-Cola Company, 2015). According to its website, it is “the number one provider of sparkling beverages, readyto- drink coffees, juices,...
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...Task 1 In this report I am going to write what is brand and branding and explain what is meant by brand promotion and include examples. Then I’m going to choose two businesses and write a bit of their background information. Brand is a name, term, design, symbol, or any other feature that recognizes one seller's product different from those of other sellers, for instance L’Oreal because L’Oreal is really different to other cosmetic companies. L’Oreal lunch’s new products ever year which attracts more people because of their logo which is trustworthy that it is know worldwide. Branding is the method involved in creating a unique name and image for product in the consumer’s mind, mainly through advertising campaigns for instance, Apple. Apple is very different to their competitors because before they only used to do computer but as time changed they gave a world record with phones, IPod, music players etc. Apple is a very large business now, known worldwide. Brand promotion is the element of marketing mix which is to advertise the products and release relevant information about the products e.g. price, brand, etc. They also convince people to buy their products e.g. they might use slogans e.g. for L’Oreal the slogan is “Because you’re worth it” represent the product which will help to create a brand loyalty which means the consumer are faithful and prefer to continue to buy the product, for instance shampoo. And for Apple they have a lot of slogan but it change with time...
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...P1- Describe the type of ownership, purpose and ownership of two contrasting Businesses |Key Content: | |Range of different businesses: local; national; international; global; public; private; not-for-profit/voluntary; sectors of business activity (primary, | |secondary and tertiary) | |Business purposes: supply of products or services; difference between profit and not-for profit organisations | | | |Ownership: public, private and voluntary sectors; types of ownership (sole trader, partnerships, private and public limited companies, government | |departments, government agencies, worker cooperatives, charitable trusts); main implications of different types of ownership on businesses (extent of | |liability, limitations to operation for public and charitable organisations) | Note: Complete the writing frame describing your knowledge of each aspect, you must also provide examples to demonstrate your understanding. Part 1: Range...
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...Unit 2 Purchasing 1. A. After the catering orders are filled for the day, then one of the workers goes through the rest of the weeks catering schedule to see what they need to order. He also does inventory on what they have in stock already. Most of the stuff they have the only thing they have to worry about is the catering things because that changes. The products for the café are delivered twice a week. The catering stuff is just added on top of the usual week’s order. b. Sysco comes twice a week on Tuesday and Friday. Monday and Thursday are the days they check to make sure they have everything for the events. Some of the things they buy like fresh produce is purchased by the cook who brings it in the morning when he comes to work or also Carlo might bring things in with him. C....
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...this is very good for customers as a lot of other websites do not offer this service Types of presence 1. They advertise the products they have on sale on the main page , this will attract customers 2. It is easy to find what you are looking for on the website 3. A lot of products 4. Different categories 5. Delivers next day 6. Colourful ( makes the website look a lot better) 7. Advertising Christmas Sales Aims and objective for vanmildert.co is to sell as much goods and make a profit and to also keep their customers happy and returning to buy more goods Van mildert is an inviting online transaction presence because you can easily buy clothes and accessories online and order things from their site and they also deliver on the very next day so this is very convenient for there customers Educational(Bite Size this website is owned by the bbc and it is probably the most educational website I’ve seen, they offer a wide range of educational skills which is why they have the reputation as the best. The aims for bbc bite size is to make students understand more, teach them, and to provide help for students that use this website 1. Very colourful (which can attract student) 2. A lot of different subjects that students can benefit from 3. Different categories, not only for educational use (e.g. news, sports etc.) 4. The website is very easy to use and I don’t find it confusing...
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