LATOYA JACKSON
1225 Royal Lane Phone: 404.820.1797
Loganville, GA 30052 Email: toyasjackson@gmail.com

SOCIAL WORK PROFESSIONAL

A diligent, dedicated and results-driven professional with experience in social work, case management and advocacy services. Excellent interpersonal skills, with proficiency in providing counseling and emotional support; conducting individual assessments; and providing quality crisis line phone support. Demonstrated success in managing diverse cases, collaboratively developing treatment plans and working with multi-cultural groups. Software proficiency in Microsoft Office (Word, Excel and PowerPoint). Comprehensive knowledge of medical terminology.

AREAS OF EXPERTISE

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|Case Management |Treatment Planning |Records Maintenance |
|Advocacy Services |Individual Assessments |Data Entry |
|Crisis Intervention Services |Psychotherapy Services |Case Documentation |
|Counseling & Emotional Support |Crisis Line Phone Support |Medical Terminology |

VOLUNTEER/INTERNSHIP EXPERIENCE

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GWINNETT SEXUAL ASSAULT CENTER & CHILDREN’S ADVOCACY CENTER, Duluth, GA 2015 – Present
Volunteer Victim Advocate ▪ Respond to a 24 hour crisis line; provide quality support, resources and referrals to sexual assault victims. ▪ Provide advocacy services to victims of sexual assault and child sexual abuse crimes. ▪ Accompany victims to the medical exam process while providing emotional support. ▪ Attend training schedules and retain a comprehensive knowledge of the