...What are Jollibee’s success secrets, which even small and medium-sized firms or non-business organizations can learn from? Ato Tanmantiong (Jollibee’s chief operating officer) shared the following: 1. Customer focus — “The market is so dynamic and fast-changing, so we do a lot of research. When Jollibee was small and we had little research funds, we directly asked customers their needs and wants.” 2. Vision — Tanmantiong said, “When we started in 1978, people asked why we didn’t get a US franchise. We already wanted to create our own brand because we didn’t want to be limited to the Philippine market. Since the start, our vision was, first, to become No. 1 in the Philippines; second, to eventually expand overseas. Now our vision is we want to be one of the top three largest and among the most profitable restaurant companies in the world. Again, this is a big dream.” 3. Spirit of family and fun — “Among the Jollibee core values are unity and team work. We have less than 10 family members working at Jollibee group. We now have over 40,000 employees, roughly 4,000 of whom are managers. If you include the other brands, we have maybe more than 60,000 employees.” 4. Good quality — Tanmantiong said that the consistently “superior taste” of Jollibee foods is one success secret of their business. The family’s eldest sister Virgie Tan Chua was the one who started Jollibee spaghetti. When I asked if they had paid her for this recipe, Ato Tanmantiong laughed, saying, “Don’t give her the...
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...RECORDER bab skill fc hps fort ref will levels 17 16 2 nonlethal hp dam temporary hp 11 total hp 11 1 Rogue 0 11 0 0 2 0 1 16 12 -2 11 16 2 ATTACKS & DEFENSE dex size dodge favored class Rogue totals CLEAR SKILLS 0 11 total 0 0 ranks 2 0 1 11 misc conditions & miscellaneous tracking SKILLS dex int cha str int cha dex cha dex dex cha wis cha int int int int int int int wis cha wis dex wis dex int dex wis str cha STR STR STR STR STR STR 2+dex 2+cha 2-wis CLEAR ATTACK & DEFENSE ranks total ability trained armor class total armor = = = shield natural deflect misc temp armor check penalty maximum dex spell failure AC TOUCH FLAT-FOOT saving throws 17 14 13 total 10 + 10 + 10 + 0 2 0 3 3 0 0 ability 4 4 -1 10 0% 0 CLEAR NOTES combat notes & modifiers class base enhance misc temp FORT REF WILL attacks attack modifier attack modifier 3 6 0 total 3 4 0 temp ability size misc base attack bonus MELEE 3 4 3 17 = 0 0 3 4 RANGED CMB CMD 0 STR dodge & deflect 3 0 str & dex 10 + bab 0 7 class...
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...I would beleive that the word apple is spelled one way. But when you go to other countries the spelling changes because it is said in different words. Core Human Resource Functions" Please respond to the following: •Determine how you might reduce involuntary turnover if you were the top human resource manager. As a top human reasource manger I would reduce involuntary turnover by haveing the manager of each team send individauls with "poor job performace and/ or unethical behaviors" to a one week training where they get a second chance and motivation to do the best they can(Boone, 265). If the employee does well then they get to move to a differnt team where they get a fresh start or remain on the same team.The one week training allows employees to see a new start where they have the chance to succed again. If the employee does not do well then they will be terminated. •Recommend two ways to control compensation costs that do not decrease employee motivation or productivity. To control compensation cost that do not decrease employee motivation or productivity I would look into two methods. One would be to have monthly reviews of the team and give the team that proformed the best that month a day off. The second would be to give the team a LTE instead of a yearly bonus. The LTE would be 2/3 payment of the 1.5 years.This means that instead of getting a bonus every year you get a bonus every year and a half. The value of the bonus would be 2/3 of your yearly bonus(2/3...
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...Department of management science lancaster university ADVICE ON WRITING A REPORT FOR A CLIENT Mike Wright ext. 93846 email m.wright@lancaster.ac.uk based on a draft by Mike Pidd November 2010 Executive Summary This document provides general advice about writing client reports. Such reports are not literary documents but are intended to convey technical information in a form that is as easy to digest as possible. It makes several specific recommendations. 1. Start with a summary of the findings, then the argument and the supporting evidence. Do not start with assumptions and then attempt to write a quasi-scientific paper. 2. Use short sentences and a simple vocabulary; you are not trying to win a literary award. 3. Style is important. So are grammar, punctuation, syntax and spelling. You want your report to look professional. 4. Learn how to use a word processor properly, so that you have a consistent and appealing layout and structure in the report. 5. Place technical material in an appendix and make sure that the main text refers to it in a sensible way. 6. Use diagrams and figures when appropriate, since they can save many words. They must be readable, clear and properly labelled. 7. Always number the pages and sections to make it easy to refer to them in the report and in discussions. 8. Ask someone else to read the report...
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...Minimizing Interruptions Facts: Although some interruptions are signs of involvement and interest, and other s are genuine requests for information, interruptions are rarely appreciated. When you cut others off, the speaker thinks that you don’t care about their ideas or that you believe your ideas are better than theirs. When you interrupt, you may be perceived as rude, egocentric and controlling – someone who believes that what you have to say is more important than other’s ideas. Strategies on how to cut back interrupting: Count to three after the speaker seems to be finished. Concentrate on what the speaker is saying then paraphrase it back when he/she is finished. When you catch yourself interrupting, apologize and ask the speaker to continue. Ask another co-worker to count the number of times you interrupt in a day. Opportunistic Listening Look for Main and Supporting Points Sometimes it is appropriate to ask politely for the speaker’s thesis. E.g. “I’m trying to pull together what you’ve been telling me about the problems you’ve been, having meeting your quotas. Could you summarize for me?” At other times, however, it isn’t appropriate to ask the speaker outright. “Over all, then, would you say your division is losing its market share?” Take Notes You are unlikely to remember every deadline, every comment or even every topic in a meeting...
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...What is a CV? Curriculum Vitae: an outline of a person's educational and professional history, usually prepared for job applications (L, lit.: the course of one's life). Another name for a CV is a résumé. A CV is the most flexible and convenient way to make applications. It conveys your personal details in the way that presents you in the best possible light. A CV is a marketing document in which you are marketing something: yourself! You need to "sell" your skills, abilities, qualifications and experience to employers. It can be used to make multiple applications to employers in a specific career area. For this reason, many large graduate recruiters will not accept CVs and instead use their own application form. An application form is designed to bring out the essential information and personal qualities that the employer requires and does not allow you to gloss over your weaker points as a CV does. In addition, the time needed to fill out these forms is seen as a reflection of your commitment to the career. There is no "one best way" to construct a CV; it is your document and can be structured as you wish within the basic framework below. It can be on paper or on-line or even on a T-shirt (a gimmicky approach that might work for "creative" jobs but not generally advised!). When should a CV be used? * When an employer asks for applications to be received in this format * When an employer simply states "apply to ..." without specifying the format * When making speculative...
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...Spelling Printer-friendly versionPrinter-friendly version To understand the limited power of the spell checker, enjoy the following poem, which has an intriguing literary history: I have a spelling checker It came with my PC; It plainly marks four my revue Mistakes I cannot sea. I've run this poem threw it, I'm sure your pleased too no, Its letter perfect in it's weigh, My checker tolled me sew. Just as so many of us rely on calculators to do all our math for us—even to the point that we do not trust calculations done by our own hand—far too many of us use spell checkers as proofreaders, and we ultimately use them to justify our own laziness. I once received a complaint from an outraged professor that a student had continually misspelled “miscellaneous” as “mescaline” (a hallucinogenic drug). The student’s spell checker did not pick up the error, but the professor certainly did, and he told me that he even speculated privately that the student who wrote the paper did so while on mescaline. So proceed with caution when using spell checkers. They are not gods, and they do not substitute for meticulous proofreading and clear thinking. There is an instructive moment in a M*A*S*H episode, when Father Mulcahy complains to Colonel Potter about a typo in a new set of Bibles—one of the commandments reads “thou shalt commit adultery.” Father sheepishly worries aloud that “These lads are taught to follow orders.” For want of a single word the intended meaning is lost...
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...PRINCIPALS OF EFFECTIVE COMMUNCATION INTERPERSONAL SKILLS Adjust your speech for your audience: A specific audience will appreciate the use of jargons and acronyms. This means that it would be good to use the slangs and terms the specific audience uses. For example when talking to a group of teenagers using their type of lingo could make them more interested in what you are saying. Don’t use one tone the entire speech: It makes you sound very dry, dull, and boring. It makes you a much better speaker when you raise your voice a bit here and there. When you are talking and you get to an important part or you want the audience to remember a word or a phrase or you want to make emphasis on something. Lip Reading: When someone is speaking and you cannot understand what this individual is saying, you could try and read his lips. Lip reading is a very effective form of communication for deaf people or those that are hard of hearing. They try to make sense of what the speaker is saying by the movements of their mouths. When speaking to someone that is using lip reading it is important that nothing is obstructing their view of the speakers mouth, as they can miss key information. CUES IN VERBAL EXCHANGE Be mindful of nonverbal cues: these are ways of communication without talking these include; posture, body language, hand gestures, facial expression etc. if you notice that someone you are communication with folds their arms and is frowning their face this means that the person...
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...Love means many things, to each person it means something different. Sometimes, the word love doesn't even mean love, it merely becomes an image of something we want it to be. In the book a Midsummer Night's Dream love can be defined in three different ways; friendship love, relationship love, and mistaken love. The friendship love comes between the couples Hermia & Lysander, Helena and Demetrius, and Thisbe and Pyramus. In act five Thisbe and Pyramus were shocked but yet accepted what had happened between the couples and set the wedding and events for them. This shows friendship love between the couples because they accepted their differences like true friends do. The next type of love is relationship love. We see it mostly between Hermia...
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...servants who wanted to make her miserable. Every day she worked hard to make her salary doubled but the head servant did not recognize her hard works. Rhodopis has a friend who was in love with her. Her friend named Kalif was also a servant of a good pharaoh. He always bring with him the slippers of Rhodopis which served him as a remembrance of Rhodopis for they are away to each other. One day the pharaoh noticed Kalif, he was holding Rhodopis slippers. The pharaoh asked Kalif about the slippers and Kalif answered the pharaogh the story of the girl who owned the slippers. From the story, he already fell in love with the girl. He curios and decided to search for the girl. Kalif told him where Rhodopis worked and from there the pharaoh decided to visit the said palace. He saw Rhodopis and tried hard to win Rhodopis’ heart and he never failed. They secretly went out because Rhodopis didn’t want anyone to know her affair with the pharaoh. But the head servant was wicked and she found out about the affair. She secretly loved the pharaoh and she didn’t want anybody to be the pharaoh’s wife but her. Because of jealousy and insecurity, she cast a love spell to the pharaoh. The time came when the pharaoh wanted to introduced Rhodopis as his soon to be wife he saw the head servant. Under the love spell he fell in love with the head servant and decided to leave Rhodopis. No one knows about the affair between Rhodopis and the pharaoh and it remained a secret ‘til the wedding day of the head servant...
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...Jazmin Cordova December 1, 2009 English 101 Professor Williams Harry Potter and the Sorcerers Stone by J.K Rowling and Beauty: A Retelling of Beauty and the Beast by Robin McKinley there is some serious controversy about all the magic that is used in both these books. Magic and mythical creatures are found throughout both books. Magic is the essential theme of the books and is one of the reasons both these books have been questioned. The books have been questioned because they give children a false sense of what really happens. These books in no way are in touch with reality; the biggest question here is should these books be censored just because they are too fictional? It is the magic and the thought of a whole other type of world that opens up a child’s imagination and allows the imagination to grow. In Harry Potter and the Sorcerers Stone; magic is essentially what the story is focused around. Harry is a part of a whole other world where magic is socially accepted. Harry find out he is a wizard and has to decide whether or not he is going to use his powers for good or evil. In the quest to find out who he is he has to first go through the trials of learning his past and facing up with his parents murderer for the first time. Harry lived a life of neglect during his first eleven years with his Aunt and Uncle Dursley. They treasured their son Dudley and neglected Harry. Harry was forced into Dudley’s old clothes, which...
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...Love Story Hi, my name is Mya and I am from a little town in Drums, PA. My mother and I moved to Pittsburgh, PA. to live a city life. I started a new high school called Central Catholic. I met a girl name Moriah, and we clicked right away. We were different from everybody else. Moriah was the only person who understands me. We joined this gothic group and became friends with Mike. The three of us were the best of friends. We did everything together and told each other everything. As we got closer, I started to develop a crush on Mike. I didn’t tell anybody because I didn’t want to mess up our friendship. Mike had a girlfriend, but I didn’t care. As we got closer, he started to notice that I had feelings for him. Mike and his girlfriend had taken a break. That was my moment to make my move. Mike and I were officially dating. Moriah, Mike, and I were still the best of friends and still did everything together until Mike and his ex-girlfriend’s break was over, and they got back together. Mike didn’t even tell me; I had to find out myself. I was hurt and I would do anything to get back with Mike. I couldn’t stop thinking about him. I even made a love note for him to let him know how much that I loved him. “ The first time I met you, I thought we were just best friends’, until my feelings grew stronger. I never thought I would like you, but now I think of you everyday. When you make me smile I want to leave everything behind and stay with you. I fell in love, but...
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...In the book, A Midsummer Night’s Dream, it centers its story about a complicated love web. In the end of the story, there will be a wedding for one of the couples, where there will be a play. Throughout the story, a couple of trade’s people practice for this play. In the fairy side of the story, there is some trouble in the royal couple relationship. This story focuses on the weird occurrences that will occur in the days before the wedding. Shakespeare uses several different relationships in A Midsummer Night’s Dream to the real nature of romantic love. Two relationships in, particular, Helena and Demetrius and Titania and Bottom illustrate that love is toxic and misleading. To begin, Helena and Demetrius were a clear example of how...
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...only about his looks and doesn’t think about anyone else but himself. He soon learns that looks are not everything and learns to put other people’s feelings before his own. Who (which character) is the movie really about? - The main character in the movie Beastly is mainly about Kyle Kingston. 2. How does this character change and evolve over the course of the story? (what does the character learn?) After Kendra (the witch in this movie) casts a spell on him and turns him into a “beast” he starts to realize that looks are not everything and do not get you what you want in life. What other characters are affecting the development of the main character and how are they doing so? Lindy a girl he went to school with makes him realize that you can fall in love someone by being yourself and putting others first rather than focusing on looks. His housekeeper Zola talks to him about her three kids that she cannot see because she is in the United States and makes him realize that doing what you can for the people you love is the best option. His tutor named Will who is blind makes him realize that even though you cannot physically see someone does not mean you should judge them before you get to actually know them as a person. What is the setting of the movie? It starts off in New York City, New York and changes to Brooklyn, New York. How does the setting help to create the tone and meaning of the story? Is the movie making some type of comment about the setting? ...
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...I’ve lost that skill, You’ve changed through the weeks. Your once very familiar eyes, So clear.. so truthful.. and pure, Have now been corrupted by lies, Doctor said there is no cure. If quiet people have the loudest minds, I hope yours brings you pain. And that the guilty voice of hurting me, Will forever in there remain. Kissing Concrete And then, like a sign from God, You call me. Just as my thoughts speak, With you, and us, reigning. All I want to do is run home to you, Fall into your arms, And tell you all about my epiphany, How your timing is impeccable. But then, like a stereotypical scene, From the saddest movie I know, You make a joke of me And suddenly I feel small. I’m over here: falling in love all over, Thinking I found an answer to us. You’re over here: clueless to how right, Your chimes are, and how much I cry. This is the part of the movie, Where I walk away And you don’t come after me., You don’t make it better. And I’ll leave this up, So you can see it. So the whole world can see it. Because I am tired of being weak. We Could Be Time Lords, At Least I Think We Could. I’m completely curious, I want to know if you’ll be the one, to build us a time machine. To go back to when things were simpler, when we were both just a little younger than we are now. When we knew nothing of each other’s, desires, wants, or personal issues. So would you be open to the idea, of building me a spectacular...
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