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M1 Using the Case Studies Assess the Role of Effective Communication and Effective Interpersonal Interaction with Reference to Theories of Communication

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Submitted By RachaelA1997
Words 698
Pages 3
Within both of the case studies it is clear to see that the communication cycles have been put into practice on a number of occasions and have generally worked well. I am going to discuss how the communication cycle has been put into practice within the Jason Young and Stephen Polanski case studies.
From the Jason Young case study we can clearly see that the Tuckmans cycle has been working very effectively. The Tuckmans cycle is all about effective communication in groups. Many groups may experience some sort of struggle before people unite and communicate effectively. Within the Jason Young case study we can see that while Jason was in hospital there were many multi-disciplinary meetings to discuss Jason’s progress with a goal to getting Jason as independent as possible. This is an example of the health care professionals working effectively together to ensure Jason is receiving the best possible care while he is in hospital. These multi-disciplinary meetings would not happen if health care professionals did not communicate together and bring their ideas forward to each other. The nurses in the hospital are trying their best to ensure Jason has a pleasant experience. The staff that works with Jason have to feed him, take him to the toilet and clean his teeth etc. As Jason needs a lot of attention it is important that the health care workers work together to ensure all his needs are accommodated for and as a result of this the workers could also try to develop his communication while they are working with him.
Within the Jason Young case study we can also see that the argyles communication cycle is working effectively. Jason was very thankful that there was a group of friends with him when he decided to jump into the river. An example of the argyles cycle working effectively was when one of his friends phoned for the ambulance to take Jason to the local A & E

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