...Conflict occurs when two or more people who, despite their first attempts at agreement, do not yet have an agreement or a course of action, usually because their values, perspectives and opinions are contradictory in nature. The credit and accounting departments are interdependent and share a common goal in the company but conflict arose because of the increase in sales caused the credit and accounting offices to become busier and this has caused conflict between Linda Sims, the accounting department manager and Jose Martinez, the manager of the sales department. Another issue that was causing conflict was whose department workload was more important and limited personnel resources in both the accounting and credit departments. Due to the increase of workload Ruth the administrative assistant for the credit department, is no longer available to make journal entries for the accounting department. When Sims approached Martinez to complain that she needed Ruth more he became defensive because Ruth was his employee who was doing Sims a favor by making the journal entries. Sims first initial conflict strategy was to force Martinez to turn over the services of his employee. He became defensive because he viewed Sims as controlling and trying to coerce him to turn over his employee to make journal entries for Martinez and that caused Sims to become resentful. If Sims would have attained the additional services of Ruth it would have become a win-lose situation for Martinez. After realizing...
Words: 291 - Pages: 2
...The company I currently work at is called Airserv Corporation. It is a service based company that provides JFK Airport and other airports worldwide, wheelchair services, food services, check-in services, and a multitude of others based on the contracts signed by airlines. One of the communication concepts that I have seen since working here has been that they are very prone to the administrative approach in this organization (Hynes, 2010). The organization I work for is managed very administratively with a chain of command and a great deal of organization but it lacks the communication and employee relationship that is necessary to maintain good business and communication. The managers are very focused on a couple of Fayol's principles. Let me go into depth here on exactly what I'm referring too to give you a better understanding. There is a division of work at my company, as defined by Fayol's principles. Workers are assigned locations and are limited to these "zones" where they are to stay during the duration of their shifts. The authority principle is also evident (Hynes, 2010). My managers tend to go after the authoritative stance on many issues we have faced at Airserv. They are quick order things that are necessary to keep the day "running smooth" and they have gained a greater deal of authority based on their skills and experience in the field of work that their employees are needed in. Another principle of Fayol's that my company has exhibited is how subordinate individual...
Words: 1216 - Pages: 5
...Managerial Communications according to Hynes is a strategic three layer approach to communication that managers and employees alike can use to and incorporate in order to create an efficient and effective work environment. Hynes separate’s the managerial communication process into three distinct layers in order to form a total approach to how the process should be incorporated. The first layer is based on trust and open communication. By incorporating both climate and communication in the first layer Hynes allows us to see that in order to build a positive work environment there must be trust between the employee and employer. Trust allows employees to build a stronger foundation with their employers and thus improves work performance. At the same time in order for the employee to gain trust in their manager it requires that those managers use correct communication skills to speak to their employees. Open and accessible environments lend to allow for better overall communication in the workplace. Take for example, two employees and their relationship with their manager. Employee John has a friendly relationship outside of work with his manager, he has built a foundation of trust and communication with his manager on a personal and professional level. The second employee Joe only communicates with his manager at work and has also built a professional relationship with his manager. While both employees has a foundation of trust with their manager John may feel he has a closer...
Words: 1353 - Pages: 6
...Written Assignment 1 The purpose of this report is to shed light on the importance of managerial strategic communication approach to business’s success. And to demonstrate this approach’s use, some real business world examples are cited where business managers or leaders misused factors involved in the strategic approach and consequently failed to achieve their desired goals. Managerial communication is increasingly critical to business’s success particularly in today’s competitive and diverse business environment. In critical situations, it is even more crucial that the communication process be approached strategically in order to minimize managerial errors. With competition as fierce as it is nowadays, there is little room left for error and guesswork and effective communication may mean the difference between success and failure. But what does managerial strategic approach entail and should be viewed? Strategic managerial communication approach may be viewed as an onion-like model representing the three integrated yet distinct layers of the communication process. The first and outermost layer includes climate and culture in which communication takes place. The communication strategy must be consistent with the context of national and organizational cultures. The second layer involves the sender, receiver and purpose of the message. The third message includes the message, channel environment, and time of communication. So just as in an onion, the strategy...
Words: 1101 - Pages: 5
...Managerial Communication Strategies and Applications Case Study About Technological Communication Tools Read the case study "Improvements at ServeNow" in Chapter 3 of the textbook and prepare a report with the recommendations you would make as the small-business consultant. Read the "Project" section of the case study to see what the focus of your report should be. Be sure to identify all your sources of information. As a small-business consultant considering all known information, presuming the company has computers already, my recommendations to Mr. Bushley would include; 1) consider E-learning for training; and, 2) Consider downloading an instant messaging program. These technological communication tools would ensure Mr. Bushley’s ongoing contact with his store, also providing him with tools useful in developing his managerial force. Communicating With Store Chain Regular meetings and ongoing communication can be a challenge within itself; an instant messaging system would allow messages to be sent immediately; and, usually a programmed sound or other effect drawing attention to the incoming message alerting managers of a message. If there is a pressing matter that needs to be discussed immediately without interruption the software would allow individuals to request a chat where both parties "talk" in real time. You can even talk (type) at the same time (a feature not allowed in regular conversation). Files can be sent as well as greeting cards, e-mails and voice...
Words: 688 - Pages: 3
...|Communication in Your Workplace | |Using examples from your current or most recent workplace, identify and discuss two (2) communication characteristics that you have | |observed firsthand. Use two different theories or concepts, at least one per communication characteristic (in addition to the | |communication characteristics themselves), from your assigned readings or other sources as the conceptual basis for the discussion. | The real meaning of communication is getting the receiver and the sender tuned together for a particular message. Communication takes place when one person transfers some understandable data to another person. It also includes the exchange of thoughts, opinions, sentiments, facts, and information between two or more persons. Feedback is very important as it assures that your message should be properly conveyed to the receiver. I’m the program director of a non-profit organization dealing with at risk youth. My team and I play an important part in molding young people’s lives. In order for us to do the best job possible we must have effective communication. I’ve currently added some new members to my team and I’m finding the most important communication characteristics is the characteristics of the receivers of the message that I’m trying to convey. I’m the sender of many messages in my organization, as a sender...
Words: 1477 - Pages: 6
...Getting into the field of counseling is path that directly correlates with my passion; helping others. It has been a natural habit for me since my youth to be motivated by giving others guidance and clarity through different types of obstacles and challenges. Earning my degree will be one of the final steps I will need to reach my career goals and ambitions. I would Like to open up a consulting firm that handles direct services of counseling to people. I would like to specialize in child and family counseling and have a network of counselors working for me, servicing other population's needs. My 10 year experience working directly with at-risk youth in a school setting, help me gain a drive to facilitate young people in minding their family strife. My belief is that the dysfunctional and fractured home life is at the core of the delinquent youth. There is no greater satisfaction, than assisting a young person and their family through chaos and developing a plan to having a healthy relationship. I believe that a healthy family promotes a sound mind and body within a person and is an intricate piece in becoming a productive citizen. In order for me to be competent in the counseling role, I need to acknowledge and recognize my strengths and weaknesses. Strengths that would help me in the counseling field are primarily centered <?n my genuine "want" for people to do well and be productive for themselves. With that belief I continuously focus on the positive attributes of a...
Words: 747 - Pages: 3
...Manhood and its Manliness vs Your Basic Guy It has been known guys have a different point of view than a girl, but do guys really have to go past the limit of certain things to get through it all? In Dave Barry’s essay he states many things saying guys like neat stuff and like taking on pointless challenges. His tone is also in a joking matter for his essay, meaning not everything he says is serious. It’s probably there for comedy relief. Many of the things he says may be true but this doesn’t account for every guy out there. Though it might have happen sometime in a guy’s life doesn’t really mean it’s every day in their life. In his essay he has it broken down into three sections stating guys like neat stuff, really pointless challenges and do not have a moral code of some sort. Guys liking neat things doesn’t really mean like something that is clean like he states. It’s more mechanical base for most guys but there are some guys fascinated by other things than just cars and technology. Some can be interested in art, food, read and much more. That is a bias thing that most people think that guys find neat. When coming to challenges guys don’t back down from one any matter how stupid or meaningless it is. They like to be first or like to prove they are better than others. Yes, there will be some guys out there doing pointless challenges that make no sense at all. Though there are some challenges out there that guys would take seriously and try their best to do well at. For...
Words: 769 - Pages: 4
...The conflict over the devastation of the wetlands is a destructive conflict, no parties are cooperating. There is competitive motivation to win against the oil industry in a billion-dollar lawsuit. There is a hostile attitude toward the oil companies for destroying protected land. The issue over the control of resources in Louisiana is a blame game between the Oil companies and the state. This has created credibility issues for both sides, there are many factors involved in the destruction of the wetlands near the gulf coast, the state is blindly blaming oil companies for it. This makes the conflict somewhat misattributed and displaced. The people protecting the wetlands want the oil to pay for the projects that will help stop erosion but it’s not clear if that will do any good. To promote cooperative interdependence between the oil companies involved and the people protecting the wetlands is difficult because it is close to impossible to please both parties in this situation that involves out recourses and money. I can’t see anyway to make this a mutually beneficial situation. The Board fails to see that its not just he oil companies and the oil companies fail to recognize that their drilling took a huge toll in this particular area even though there are many of factors that destroy the habitat. The credibility of both parties also makes it hard to see a positive out come. This is an international conflict involving social values in Afghanistan. Women’s rights are close...
Words: 1208 - Pages: 5
...The Man Who Loved Flowers Characterization of the main character The main character in Stephen King’s The Man Who Loved Flowers is a young man with black hair and light blue eyes. The man is described as being nicely dressed, wearing a grey suit with the tie pulled down a little and the top collar button undone. We assume that he is from New York City as that is where we find him during the story, although it isn’t stated directly. As we follow this young guy through the streets of New York City, he is described through the thoughts of an old lady and a flower vendor which he passes on his way. They assuming that he is in love, seeing the bounce in his steps and the half-smile on his lips. The young man seems like a very friendly and polite person, this is mainly based on his conversation with the flower vendor, an example on this is to find on page 178 lines 11-12 “I’m gonna tell you what I think. Hey! Advice is still free, isn’t it?” The young man smiled and said. ”I guess it’s the only thing left that is.” The way people smile and recognize themselves in him, when he passes them, also indicates that his appearance is friendly as well. It seems as if he has a lot on his mind as he doesn’t notice any of the ongoing events he finds himself in the middle of. An example on this is to find in page 179 lines 16-18 He was unaware of the two teen-aged girls who passed him going the other way and then clutched themselves and giggled. Right up until the end of the story...
Words: 425 - Pages: 2
...Abstract: This study attempts to investigate the representation of masculinity in the printed advertisement of Mens Biore Double Scrub. All phenomena in the advertisement are described. To present more analytical description, the signs found in the advertisement are analyzed based on Barthes’ orders of signification. Besides that, this study also employs Kress and Van Leeuwen’s method of reading images and intertextual analysis in order to obtain more comprehensive analysis. The result of this study shows that Mens Biore Double Scrub advertisement represents two different concepts of masculinity. The first one is the traditional concept of masculinity. The second one is the new concept of masculinity offered by the advertisement. Generally, words that are used to represent both concepts of masculinity are power, confidence, aggressiveness, competition, challenge, and bravery. The connotative signified success, financial independence, and physical attractiveness are emphasized to change the concept of traditional masculinity to be in line with the company’s need. Keywords: advertisement, semiotics, masculinity Abstrak: Penelitian ini berupaya untuk menganalisa representasi maskulinitas dalam iklan cetak Mens Biore Double Scrub. Seluruh fenomena dalam iklan tersebut dideskripsikan. Untuk menyajikan deskripsi yang analitis, tanda-tanda yang ditemukan dalam iklan tersebut dianalisa berdasarkan gagasan orders of signification milik Barthes. Selain itu, penelitian ini juga menerapkan...
Words: 3643 - Pages: 15
..."The Man who loved Flowers" The title of the text is “The Man who loved flowers”. Reading this title made me at once pay more attention to the flowers that have an symbolic meaning. My interpretation of the symbolic meaning of the flowers’ colours is that they represent the girl in the lane, the young man and the relationship between them. The white rose represent the girl, it stands for innocence and ignorance, just like the girl that hasn’t done anything wrong and is unknowing about the man’s intentions. The yellow rose represents the young man. Yellow colour is often connected with lies and falseness as the man tricks the reader and the girl into believing that he is an ordinary man. The last colour is red, it stands for love and is the colour of blood, and love is what connects Nora and the young man. The young man is well dressed (s. 175 l. 11-12) ”he had that look about him. He was dressed in a light grey shit, the narrow tie pulled down a little”. He has got an ordinary face (s.175 l.13-14) “not an extraordinary face, but on this soft spring evening...” . The people that look at him see him as an symbol of spring and young love. You can see that in the way they describe him when he walks by the old lady at the end of the story. This is also what the reader sees him as until the man steps into the lane. Stephen King makes us believe that this is a love story, all the people the man walks by looks at him and think that he is in love, an example is (175 l. 8-10)...
Words: 753 - Pages: 4
...your introductory paragraph) Length: 2 pages (with double spacing) – no more, no less. Criteria for marking: 1. Good, error-free language 2. The conclusive paragraph “answers” the introductory paragraph. 3. Coherence from one paragraph to the next. Julia Blackburn, The Mermaid (A British short story published in 1998.) The man was still there poised in indecision and staring at the thing which lay heaped at his feet. I saw then that it was not a human corpse, or the trunk of a tree, or a bundle of sail that he had found, but a mermaid. She was lying face down, her body twisted into a loose curl, her hair matted with scraps of seaweed. The year was fourteen hundred and ten and it was very early in the morning with the sun pushing its way gently through a covering of mist that floated aimlessly over the land and the water. The man had never seen a mermaid before except for the one carved in stone above the east door of the church. She had very pointed teeth and a double tail like two soft and tapering legs, while this one had a single tail which could have belonged to a large halibut or a cod. The man stepped forward and squatted down beside her. The pattern of her interlinking scales glinted with an oily light. He stroked them along the direction in which they lay and they were wet...
Words: 1301 - Pages: 6
...National Gallery. The main character has decided to spend an hour looking at one special picture. At first the person is sitting quietly studying the picture, but then an elder man enter the room and sits next to the main character. After a little while another man sits down next to the older man, but the second man is younger. As they sit the elder man starts to tell the younger boy about the painting and the painter Stubbs. The main character can’t help but listen to the elder man and his knowledge about the painting and painter. As the two men has sit for a while the young man suddenly gets annoyed and snaps at the elder man and then leaves room afterwards. The elder man stays in his seat. The room gets filled with some young French schoolgirls; they are loud and noisy and get a lot of attraction from everyone in the room. But there is one girl that the main character especially observes. The main character notices that the man next to him/her is staring at the girl as well, but more as if she was really something special. The main character starts to analyse the girl and also see that there is something special about her. The girl suddenly leaves the rest of the group and sits down next to the man. At first she watch the picture but then falls asleep. The man and main character starts to talk about her. The man tells that the French girl looks just like a 16-yearold girl he was in love with when he was 12 years old. He starts talking about the summer with her, that he would always...
Words: 388 - Pages: 2
...Kunal Arora English 101 Professor Martinez 5 April 2011 A Rose for Emily A Rose for Emily is a short intriguing story written by William Faulkner. Emily the main character is portrayed as a woman who kept to herself throughout her whole life. In her younger years her father had driven all her suitors away. No man was good enough for Emily. Emily’s loneliness was especially apparent after her father died and when her boyfriend Homer disappeared. Her hair had turned an irony gray after her father died. She had a black manservant throughout her whole life that went to the market, cooked and gardened for her. During the end of her life the manservant’s visits were the only way that the townspeople knew that she was still alive. After her father died Emily kept his body in her house. A few days after Emily’s father’s death a couple of ladies came to give their condolences. But Emily came to the door dressed in casual clothes and showed no signs of grief. The townspeople were about to resort to law enforcement when she finally broke down and told them that her father was dead. The townspeople did not believe she was crazy, even though they knew insanity ran in her family. They thought Emily did this because they remembered how the father drove all the young men away. Now she was a figure that could be pitied on by the town, alone and penniless. Eventually Emily met Homer, a Yankee who came into town to pave sidewalks during the summer of Emily’s father’s death. They started...
Words: 776 - Pages: 4
