SPECIFIC SITE DUTIES

Morning Guard:

Commencing around 0250hrs. Rostered hours – 0300hrs to 1130hrs
½ Hour meal at approximately 0830hrs.
Off duty 1130hrs after change over and briefing oncoming guard.

Unlock and re-lock main gates on entry, unlock gatehouse, sign on in log book and time sheet. Ring mobile night guard let him know you are on site, ring SMC, and let them know you are on site, getting the name of the operator and logging it, disarm alarms in both Warehouse and Administration, (either set of two panels is all that is necessary). Turn all lights on as instructed, commence internal and patrol, unlock side gates and open, unlock manual lock on front sliding doors to reception. (Await Duty Manager to arrive.)

When above is completed re-open main gates, (one needs to be secured open with small chain) meet and greet staff (from approximately 0400hrs on) and commence logging trucks, Toll Fast vehicles and couriers etc. Log all casual, contractor and staff, who need access cards in register, remember to issue correct card, ie: warehouse/casual card – admin/staff card/Contractors.

All staff, visitor and contractor vehicles are to be searched on leaving the site ie. Boot and wheel well, glove box, consol and behind front seats. Note: This applies to all staff. Random ID checks at least once a week if possible. Bag searches when possible of outgoing staff.

NOTE: DEFINATELY NO DELIVERY TRUCKS BEFORE 0700hrs ARE PERMITTED PAST SIDE GATES, THIS DOES NOT INCLUDE TOLL FAST VEHICLES THAT ARE DOING OUR RUN’S AND CANTEEN DELIVERIES. ANY PERSON GOING TO RECEIVING OR DISPATCH MUST HAVE A SAFETY VEST. USE COMMON SENSE AT ALL TIMES.

REGARDLESS OF HOW MANY TIMES A DELIVERY VEHICLE COMES ON SITE THEY ARE TO BE STOPPED AND NOT TO BE WAVED THROUGH, ENSURE NO TRUCK/COURIER VEHICLE OR CONTRACTOR PROCEEDS PAST THE GATEHOUSE WITHOUT BEING LOGGED IN. STOP THEM…..

SPECIFIC SITE DUTIES

Afternoon Guard:

Commencing around 1115hrs. Rostered hours – 1130hrs to 2000hrs.

½ Hour meal break at approximately 1345hrs.
2000hrs Off duty.

After change over, commence logging of trucks, couriers and Toll Fast vehicles, log all casual and contractor staff coming on site, bag searches when possible of outgoing staff.

All staff, visitor and contractor vehicles are to be searched on leaving the site ie. Boot and wheel well, glove box, consol and behind front seats. Given that their vehicle is private property, staff are to exit car and open whatever is required to facilitate search. Note: This applies to all staff.

Evening: ensure all Symbion staff, visitors and cleaners are off site, lock main and side gates, commence internal patrol as part of lock up of buildings, manually lock front sliding doors to reception, check toilets, check safe doors in DD’s area and sign register, lock and check office doors in receiving/dispatch, lock and check external fire doors along dispatch dock, ensure DD cage in dispatch is locked, check all external roller doors are closed, replace bollards, turn all lights off as instructed, archive days log sheets, do daily access card audit check, reset alarms (either set of the two panels is all that is necessary) ring SMC, write down the name of operator and confirm seal, ring mobile night guard and confirm seal, turn off and cover computer, close windows, ensure torch and mobiles are on charge, lock door, secure main gate. Remember: we all use the gatehouse, if needed, replenish, sugar, paper towels, tissues etc. plus any gate sheets that will be needed, leave gatehouse clean for next shift.

NOTE: NO DELIVERIES ALLOWED AFTER 1500hrs UNLESS PRE - ARRANGED - THERE ARE A NUMBER OF TRUCKS THAT COME IN TO PICK UP EVENING RUNS, THEY ARE NOT TO BE REFUSED ENTRY - IF IN DOUBT ASK THE QUESTION. ANY PERSON GOING TO RECEIVING OR DISPATCH MUST HAVE A SAFETY VEST. USE COMMON SENSE AT ALL TIMES.

ENSURE GATES ARE CLOSED AND LOCKED WHEN YOU LEAVE THE GATEHOUSE.

REGARDLESS OF HOW MANY TIMES A DELIVERY VEHICLE COMES ON SITE THEY ARE TO BE STOPPED AND NOT TO BE WAVED THROUGH, ENSURE NO TRUCK/COURIER VEHICLE OR CONTRACTOR PROCEEDS PAST THE GATEHOUSE WITHOUT BEING LOGGED IN. STOP THEM….

SPECIFIC SITE DUTIES

Saturdays:

Commencing around 0555hrs. Rostered hours – 0600hrs to 1800hrs.
Meal break at discretion of guard.
Off duty 1800hrs.

Unlock and re-lock main gates on entry, unlock gatehouse, sign on in log book and time sheet, ring SMC and let them know you are on site, getting the name of the operator and logging it. Also ring the Day Manager and let them know you are on site. disarm alarms in both Warehouse and Administration, (either set of two is all that is necessary). Turn lights on in dispatch area, unlock manual lock on front sliding doors to reception, commence internal and external patrol, unlock side gates, (Note: bollards do not have to be removed) return to and unlock main gates. DRIVERS ARE NOT TO BE LEFT ALONE WHILST ON THE DOCK, FOR ANYTIME OR FOR ANY REASON, IF THEIR RUN IS INCORRECT RING DISPATCH SUPERVISOR ie: DAVID WOOD.

When drivers arrive log their entry, re lock the gates, then proceed to dispatch, put roller doors up, unlock DD cage and remain with drivers until all DD’s are out, lock cage, when drivers are ready to go put roller doors down and return to gate, log exit times, after delivery drivers and any other staff members are off site, re lock side and main gates, when possible 4 external patrols through the day. In the event there is only one staff member on site, welfare safety checks on said staff to be made. Copy and replenish any forms that need to be done.
Welfare calls to the Day Manager should be made every 3HRS… Log these calls, audit all Staff, Casual, Contractor and Visitor cards.

Be prepared for other staff to come on site, when this happens remember to log all entries to site. (these staff should only happen with our prior knowledge ?) Again vehicle searches are required. In the event there are problems on the dock ie. Missing freight etc. do a report and print out for the Supervisor.

At close, reset alarms, re lock front sliding doors at Reception, check toilets, ring SMC, again logging the name of operator and confirm seal. Ring Unified Day Manager, turn off and cover computer, close windows, ensure torch and both mobiles are on charge, lock gatehouse door and secure main gate.
Remember: We all use the gatehouse, please leave it clean and tidy for next shift.

ENSURE GATES ARE CLOSED AND LOCKED WHEN YOU LEAVE THE GATEHOUSE.

USE COMMON SENSE AT ALL TIMES.

SPECIFIC DUTIES

Dispatch Guard:

Commencing around 0645hrs. Rostered hours – 0700hrs to 1500hrs

½ Hour meal break at approximately 1230hrs.
Off duty 1500hrs.

Till further notice: At start of shift, collect stamp and Run sheet from gatehouse.

Patrol dispatch dock, and at random check all bulk items, conferring with dispatch staff as to which driver to check, this will be based on their exit time from dock.
Once checked and you have confirmed the bulk against the manifest, stamp front sheet and sign.

At all times whilst on the dock ensure you maintain OH&S rules regarding this area, and that being, everyone has a safety vest on, all access walkways are kept clear of pallets, etc. In general, use common sense. Maintain a high profile.

SPECIFIC DUTIES

Site Supervisor:

Commencing around 0720hrs Rostered hours - 0730hrs to 1730hrs.

½ Hour meal break at approximately 1300hrs.
Off duty 1730hrs.

( Interim, till SOP’s formalised )

SUPERVISORS DAILY DUTIES:

Hours: 0730hrs to 1730hrs

On call 24hours.

Daily Duties:
Administration – Attend to clients requests, meetings, computer and data etc.
Patrols – Two(2) External Patrols – Three (3) internal (minimum of two internal).
Allocate & Produce Access cards.
See to photos (Access cards).
Ensure own staff have meal breaks and cover their duties whilst they do so.
Conduct vehicle searches.
Attend full truck checks and take all particulars.
Ensure all client procedures are adhered to by staff ie. OH&S.
Attend any 1st aid situations when clients staff unable.