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Management/420

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Submitted By dwarren2010
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Management/420
Professor Thomas Ach

PART I: BJB Manufacturing Company Quality Management Initiative Proposal
Often organizations around the world are exploring ways to improve business concepts, concerning the quality management process. This concept creation for BJB Manufacturing will help in enhancing their production of disc compact changers for automobiles. Team A’s attempt will be to earn the President the title of premier aftermarket producer. Our strategies will im-plement precise quality approaches to adhere to the quality requirements. BJB chairperson has designated the team to help in the strategic planning. This provides submission and recommen-dations to the company to improve their vision. The BJB Manufacturing Initiative Proposal must take into account the needs and expecta-tions of stakeholders. Learning Team A, the task force supplying recommendations for the stra-tegic plan, agreed on the stakeholders and needs with regard the product. The main stakeholders are:
• Customer- The customer needs quality for a long-lasting product, entertainment and voice command capabilities that will make for easy operation while driving
• Company-BJB Manufacturing needs a product that is state of the art to compete in the industry. The company needs loyal customers to acquire new customers
• Suppliers need dependable parts
• Shareholders need increased stock value, and profit
• Employees need a quality product with low to no risk of warranty claims which produce customer loyalty and employee longevity
• Car manufacturers need a competitive product able to compete against overseas mar-kets BJB Manufacturing Company wants to become the premier producer of high-end after-market CD changers for automobiles. In order to penetrate this market successfully, it is im-portant for BJB to use a process driven

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