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Management and Leadership at Starbucks

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Management and Leadership at Starbucks
Starbucks has been around for over thirty years with the idea of just selling packaged premium coffees but has grown tremendously selling food and specialty coffee drinks. With retail outlets from China to Virginia, Starbucks is able to create and maintain that cozy café atmosphere due to their employees. Management and leadership within the Starbuck Corporation can be credited by the hands on involvement they have with their employees. Within this essay, one will understand how their leaders differ from his or her managers, the vital roles that leadership as a whole contributes to maintaining a healthy culture and how they apply the four functions of management that makes Starbucks what it is today.
“Creating an entire industry requires leadership of the highest order, and from its beginning more than 30 years ago, Starbucks has continued to demonstrate that there practically are no bounds to what focused leadership can accomplish” (Clark, 2005). At Starbucks the leaders play a significant role in creating and maintaining a healthy organization. The leaders within Starbucks must contain integrity. “If people don’t trust you, they won’t perform for you” (Clark, 2005). The leaders must have the right vision. As Evelyn Clark stated in her article, “leaders know what they want to accomplish with their group” (2005). Passion is also another key attribute the leaders must possess, for every leader must inspire everyone around them. Great communication skills are very important and must be effective to higher and lower levels of the ranks (Clark, 2005). Leaders within Starbucks must also possess Competence, Humility, and Values. The values a leader has must share and support the organization’s core values (Clark, 2005). Starbucks has taken immense measures to ensure their leaders possess these attributes. This is one of the key...

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