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Management: Ethics & Tactics

In: Business and Management

Submitted By GenoB55
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Management: Ethics & Tactics

Highlight the management theories or principles of each reading, submit 2 pages with your interpretations: This week, we learn that resonant managers zero in on employee emotions, feelings and attitudes. The “soft side” of management is important, it is important to manage both your emotions and the emotions of your subordinates.
In Toxic Emotions at Work, the author recognizes that there are times when organizations and leaders cause pain. This pain can be either intentional or unintentional. Frost says, “organizations by their very nature create a regular supply of emotional pain” (p. 245). Compassionate managers need skills to be efficient toxin handlers.
Paying attention to the types of questions and musing over how individuals or the organization would answer is a great start to acknowledging emotional toxicity and pain. Organizations need to strive to increase capacity for compassionate responses within the culture.
Kenneth Blanchard and Spencer Johnson offer The One Minute Manager. They do not believe that good management takes a lot of time, they base this assumption on these underlying premises: “quality of time spent with subordinates is more important than quantity; and in the end, people should really be managing themselves” (p. 270).
The three strategies they recommend are one-minute goals, one-minute praisings, and one-minute reprimands. The authors admit that managers have to sincerely care about the people under them, but it is okay to have definite expectations about their behavior and production. Managers that use these techniques should share them with the people under them, and should not be viewed as a “competitive advantage to be hoarded (p. 273).
Fish, uses the Seattle Fish Market as a metaphor for organizations. Lundin, Paul, and Christensen submit several short endorsements for personal

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