...Resource Management (HRM) is the main function of all organizations, as it practices managing human resources to accomplish an organization’s goal and also to operate effective and efficiently (Dessler, 2011). There are two kinds of managers in an organization who takes responsibility and make sure the job is finished, and both of this managers are varies through the types of the power that they are based on (Rao, 2009). Line manager is a manager who has the right to direct the work of subordinate and is responsible for achieving the organization objective (Dessler). A line manager has line authority, and it give the management to direct activities of the employees who is responsible for carrying out certain task. On the other hand, staff manager has staff authority, and it give the manager the power to advise the employees and also other managers (Dessler). It also helps the line managers to have a better understanding of the employees’ characteristic in the organization. To sum up, line authority constructs a superior-subordinate relationship and staff authority constructs an advisory relationship (Dessler). According to Purcell, Kinnie and Hutchinson (2003), line managers were found to be the fundamental element in creating an effective organization as they did not only see the importance of human resource policy and procedures for themselves, nevertheless they have to see how they could use them to contribute to create an effective organization. In many organizations, line...
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...Effective Managerial Leadership Style that Sustains Middle Management Job Satisfaction and Job Retention for Organizational Success Vivienne Huang Author Note Correspondence concerning this article should be addressed to Vivienne Huang, E-mail: Vivienne.huang@gmail.com Abstract Managerial leadership styles greatly determine how organizations deal with challenges and capitalize opportunities in the hospitality industry, especially for organizations with multi-level operational structures and numerous geographic locations. Changes of managerial leadership style of senior corporate management can significantly impact job satisfaction and retention of middle managers which ultimately affect a firm’s ability to maintain customer satisfaction, enhance competitive advantage in the marketplace, and sustain profitability. While traditional management approaches supply standards and processes, direct and control people, work in the system to deal with status-quo, effective managerial leadership provides leaders the integrating capacity to significantly impact on the life of their followers and the future of the organization. Interactions between top management and middle management are critical for meeting organizational objectives and executing strategic development. Top executives must carefully examine and determine the most appropriate managerial leadership style that inspire, motivate, guide and support middle managers to achieve higher performance, commitment, trust and morale...
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...MGT115 – Management and Organization Tutorial 1 – Answers 1.1. Who are Managers? a) Explain how managers differ from non-managerial employees? A – Managers differ from non-managerial employees in the sense that they are responsible for coordinating and overseeing the work of their subordinates (who maybe non-managerial or managerial) so as to ensure the organizational goals are met. Non-managerial employees however are only responsible for the task(s) assigned to them. b) Describe how to classify managers in organizations. A – Managers can be classified in to * First-line managers: - Individuals who manage the work of non-managerial employees * Middle managers: - Individuals who manage the work of first-line managers * Top Managers: - Individuals who are responsible for making organization-wide decisions and establishing plans and goals that affect the entire organization. 1.2. What is Management? a) Define management. A – Coordinating and overseeing the work activities of others so that their activities are completed efficiently and effectively. b) Explain why efficiency and effectiveness are important to management. A – Because both efficiency (getting the most output for the least inputs) and effectiveness (attaining organizational goals) are important to ensure that there is low resource waste and high goal attainment. 1.3. What do managers do? a) Describe the four functions of management. A – The four functions...
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...1 Management and the Arts Jacob Ongsiaco Arts and Entertainment Management MGT 235- CRN 22019 Management and the Arts The first chapter of Management and the Arts introduces the Arts and Entertainment industry and how to create art to connect to the community successfully. The chapter also gives and introduction to the different classification systems that are used to organize business concepts in the creative industry. Students enrolled in the Arts and Entertainment course can relate to this summary because of the mutual interest of the specific Management industry of Arts and Entertainment. It is very important to learn and retain a basic overview of the field of study students enter before going into specific details. William J Byrnes’ makes his primary point very clear of how important the introduction is of concepts work together to create what the Arts and Entertainment industry entails, and the process of management and skills required to be a successful arts manager is for a successful career. This paper will elaborate on opportunities for arts managers, the management process, and the levels and types of managers Byrnes’ discusses in his introductory chapter. Opportunities for Arts Managers In the world of Arts and Entertainment management, business is so big and demanding. There is opportunity in every type of job level. Hard-working and effective leaders and managers with the required skills are needed in thousands of arts organizations. Because...
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...their every day operations, managers are faced with many ethical and moral issues. Management job is all about making decisions meant to move the organization forward. This means that in making important decisions for the organizations, managers are likely to be faced by many challenges. From the individual perspective, there is no absolute objectivity. This means that it is quite hard for managers to make decisions that are 100% correct. Due to human relations managers will always result to decisions which are not binding to all and influence of organizational politics and other forces often constrain decision making for managers. Since managers have to make many decisions ranging from hiring to termination, they are faced with different ethical and moral issues in each and every stage, which makes is difficult to come up with entirety of list of moral and ethical issues facing managers. In most organizations the manager is looked upon as the role model that should provide guidance to the rest of organizational members. This assumption is tied to management by example where the manager is expected to show organization members who they should run the organization rather than telling them what to do. Most of the duties of a manager revolve around communicating with other managers and employees, passing out important details pertaining to operations of the organization (George and Lazareth, 2003). In the course of interacting with people, a manager will be faced by many challenges...
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....0 INTRODUCTION Success of organization is depends on its effective management system. Every organization will use different method of management systems to apply in organization. Every organization must hired flexible and high credibility person to serve as a managers. This is because, managers is a person who will influence organization productivities especially workers. They will look their managers as their role model in work, as a friend and etc. So, we had interviewed for a manager to know more of his job and which skills he used in organization. Mister Jaunis Bin Kamin is a construction manager for the Sabah team project under Jabatan Kerja Raya Malaysia(JKR). JKR is important department for Malaysia development. His is 42 year old and come from Ranau Sabah. He already married and his missions in life is ‘to improve knowledge every single of time, to achieve target must put effort’. In 1981-1983,he was studying in Sekolah Menengah Kebangsaan Mat Saleh Ranau from form 1 until form 3. He has continued his study for form 4 until form 5 in Sekolah Menengah Kebangsaan Sains Bukit Padang. In 1989,he has taking Diploma’s in Architect at Universiti Teknologi Malaysia, Johor. he also has continued his studied in Degree’s in Architect also at same university in1997-2000. In 1989-1999,he has work as Designer at Supervision Site Office in architect firm at Kota Kinabalu. After that ,in 1999 he started worked for JKR head office in Kuala Lumpur. Then, he worked as...
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...employee satisfaction in diversity management About This Research This following research represents the findings from Diversity Management and Employee Job Satisfaction Survey of employees. Overall employee survey was build job satisfaction, organization benefits and potential challenges. On the basis of management survey included role of managers and potential benefits. On the one hand when manager started their works, the first thing is make employee very clear their job goals, then they can focus on their personality skills. The purpose of this research is the employee job satisfaction survey can help company have high quality diversity management. The Diversity Management More and more company managing workforce use different tools and program, that’s make sure manager focus on the hygiene factors and motivators. Because of employees have different culture and social behaviors, depends on the different ethnic background and religions the employee have different organizational behaviors. Managers should be bringing people together into a cohesive, normal group and productive unit, managing diversity in the organization is very important for company. About diversity management, there are 5 steps to help managers to managing diversity in a workplace. Step 1: All of employee personnel policies are based on the employee performance. Make sure the tenure, ethnic background, religions and other category have positive influence for management policies. Managing diversity should...
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...between leadership and management is a question that has puzzled many for as long as people have worked together. How do the two concepts relate, how are they different. Are leadership and management dependent or are they independent activities. Leadership and management are concepts that many use interchangeable but too often these concepts are misunderstood at the highest levels of an organization. This misunderstanding leads to confusion, consternation and sometimes dissension within an organization. I will look at the concepts of leadership and management and examine how other writes understand the relationship these two concepts hold. "If there is a clear distinction between the processes of managing and the process of leading it is between getting others to do - managing - and getting others to want to do - leading." (Kouzes, & Posner, 2008) Managers are given a responsibility to perform certain tasks. They are given resources to accomplish their assignments and are expected to perform within a timeframe. In many cases one resource a manager must deploy are personnel. When a manager is in charge of a group of people we have a tendency to call him a leader. Under the definition Kouzes and Posner have put forth a manager is not a leader. In the process of deploying human resources a manager will give assignments, set deadlines and establish job descriptions for each individual. The manager does not set the vision for the organization. The manager does not establish the...
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...What Administrative Services Managers Do * Administrative services managers plan, coordinate, and direct a broad range of services that allow organizations to operate efficiently. * Administrative services managers plan, direct, and coordinate supportive services of an organization. * Their specific responsibilities vary by the type of organization and may include keeping records, distributing mail, and planning and maintaining facilities. In a small organization, they may direct all support services and may be called the business office manager. Large organizations may have several layers of administrative managers who specialize in different areas. ------------------------------------------------- Duties Administrative services managers typically do the following: * Buy, store, and distribute supplies * Supervise clerical and administrative personnel * Set goals and deadlines for the department * Develop, manage, and monitor records * Recommend changes to policies or procedures in order to improve operations, such as changing what supplies are kept or how to improve recordkeeping * Plan budgets for contracts, equipment, and supplies * Monitor the facility to ensure that it remains safe, secure, and well maintained * Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems * Ensure that facilities meet environmental, health, and security standards and comply with government regulations ...
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...your answer with reference appropriate theory and practice. Management is the act of coordinating the efforts of people in certain organizations to accomplish desired goals and objectives using available resources efficiently and effectively. However, management and business are often said to be the same. That statement is wrong, according to Needle, business is an non-profit organization, whereas management is refer to profit-seeking organizations. On the other words, a management concept is more wide-ranging than a business concept. There are two distinct parts to management, first is managing the process. Managers are the ones who need to forecast what will happen next, and they need to plan what they need to do next to avoid loss and disadvantages, also to achieve their goals. Secondly, managers are required to manage the people, comprising leadership and motivation, for example, motivate the workers by providing cafeteria in the company. According to Mary Parker Follet, management is the art of getting things done through people. “The definition of management is therefore that is an economic organ, indeed the specifically economic organ of an industrial society. Every act, every decision, every deliberation of management has as its first dimension an economic dimension.” – Peter F Drucker. According to Drucker, management has three basic economic functions, they are: managing a business, managing managers and managing worker and work. To create a customer ad to make...
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...Management and Leadership Paper 1 Management and Leadership Paper University of Phoenix Harry Core /MT330 September 3, 2012 Management Leadership Paper 2 Management and Leadership at the Microsoft this organization requires both parties to accomplished their goal whether it’s the manager or the Leader. The organization requires the Leader and Manage to success in the ability to get the job done in a timely manner. This organization solely depends on the manager skills and the leader motivation. People might sometime get the two position mix up, but both positions are not the same the two positions have two difference job descriptions that needed to perform job duties. Management skills are a vital element within the business setting, and leader are just important also. Leader and manage work hand-in-hand although the two are not the same, but they are necessarily link. Separating the two will cause more issue then it will solve the manage job is to coordinate, plan, and organize the leader motivate and inspire the leader introduce new method to the team manager manage the team. The leader is capable of creating manager is an imitation. The leader makes the picture visible the manager supports by providing the leader with what is needed to perform. In each...
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...INTRODUCTION TO PRINCIPLES OF MANAGEMENT DEFINITIONS Management is a process of achieving organizational goals by engaging in the function of planning, organizing, leading and controlling. Kibera (1996) defines management as a set of activities directed at the efficient and effective utilization of resources in pursuit of one or more objectives. A manager is a person responsible for directing the efforts aimed at helping the organization achieve its goals. Managerial performance is the measure of how efficient and effective a manager is i.e. how well he/she determines and achieves appropriate objectives. Organizational performance is the measure of how efficient and effective an organization is i.e. how well it achieves appropriate objectives. MANAGEMENT FUNCTION Management is referred to as a process because it is a systematic way of doing things. Like any other process, all managers engage in certain interrelated activities in order to achieve their desired goals. Four of the key management functions are:- a) Planning - Is the process of setting goals and deciding how best to achieve them. b) Organizing - Involves allocating and arranging human and non human resources for the successful implementation of plans c) Leading - Is the process of influencing others to engage in work behavior necessary to reach the organization goals. d) Controlling - Involves regulating organizational activities so...
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...an economic sense. Business management is a key function which can either make or break any particular business. Management is defined as a manager getting work done through others. The way management is conducted is constantly evolving; especially, with the advancements in technology that the world is currently and forever experiencing. Today’s technology helps in many different ways. Efficiency is one of the most important functions of a management position and is vastly improved with the technologies that businesses incorporate in today’s fast paced society. Being effective is another key objective of business management. The four functions of management are planning, organizing, leading, and controlling. Planning involves implementing and improving job functions and performance. Organizing encompasses making decisions, assigning job duties and tasks, and deciding who will work for whom within a company. Leading includes inspiring and motivating a company’s employees to give their best efforts at doing their job so that the company or business may achieve its organizational goals that have been set. Finally, controlling consists of management monitoring progress toward goal achievement and taking the proper corrective action to assure this happens when regression occurs. There are also four types of managers that consist of: Top Managers, Middle Managers, First-Line Managers, and Team Leaders. Each of these four levels of managers have their own set of responsibilities...
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...CHAPTER 1 Managers and Managing Learning Objectives After studying this chapter, you should be able to: LO1-1 Describe what management is, why management is important, what managers do, and how managers utilize organizational resources efficiently and effectively to achieve organizational goals. LO1-2 Distinguish among planning, organizing, leading, and controlling (the four principal managerial tasks), and explain how managers’ ability to handle each one affects organizational performance. LO1-3 Differentiate among three levels of management, and understand the tasks and responsibilities of managers at different levels in the organizational hierarchy. LO1-4 Distinguish between three kinds of managerial skill, and explain why managers are divided into different departments to perform their tasks more efficiently and effectively. LO1-5 Discuss some major changes in management practices today that have occurred as a result of globalization and the use of advanced information technology (IT). LO1-6 Discuss the principal challenges managers face in today’s increasingly competitive global environment. Management part 1 A MANAGER’S CHALLENGE Steve Jobs has Changed His Approach to Management What is high-performance management? In 1976 Steven P. Jobs sold his Volkswagen van, and his partner Steven Wozniak sold his two programmable calculators, and they used the proceeds of $1,350 to build a circuit board in Jobs’s garage. So popular was the circuit board, which...
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...‘I've read and heard too much nonsense about how arts management is somehow special, but a good manager should be able to transpose their management skills to meet the needs of their business, arts or otherwise.’ Dave Moutry (2012). - Is there a need for arts managers? Introduction: On the basis of the quote mentioned in the title by Dave Moutrey (2012), I think he is trying to convey that there is not much difference between an arts manager and a general business manager. He mentions that he has heard from a lot of people saying that being an arts manager is different or maybe superior to a general manager. However he concludes that if a person is a skilled professional then that is enough, as long as it helps him to achieve the organizations goals and gets the work done on time, whether it is in the arts or any other sector. Bendixen (2000) cited in Caust (2010) shares the same thoughts as Moutrey, where he says that managing an arts organization is not much different than managing any other business activity. Based on Dave Moutrey’s quote I would like to add an extract from Kirchberg and Zembylas’s (2010; p. 2) article on Arts Management: A Sociological Inquiry: “Arts management has been traditionally closely associated with business economics and management studies. An extreme position would therefore argue that arts management represents a professional field that has no significant difference to any other business field. Hence, persons with practical experience...
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