...For whatever research you intend to do in your law enforcement profession, always plan to record enough information so that people outside of your agency can understand and interpret what you’re researching, why, and how. * Title Page (name of the agency, product, program, or service that is being researched; date) * Table of Contents * Executive Summary (one-page, concise overview of findings and recommendations) * Purpose of the Report (what type of research was conducted, what decisions are being aided by the findings of the research, who is making the decision, etc.) * Background About Agency/Product/Service/Program that is being researched a) Organization Description/History b) Product/Service/Program Description (that is being researched) i) Problem Statement ii) Overall Goal(s) of Product/Service/Program iii) Outcomes (or client/customer impacts) and Performance Measures (that can be measured as indicators toward the outcomes) iv) Activities/Technologies of the Product/Service/Program (general description of how the product/service/program is developed and delivered) v) Staffing (description of the number of personnel and roles in the organization that are relevant to developing and delivering the product/service/program) * Overall...
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...Functions and Composition of the Human Resource Department and Qualification of its Staff Introduction For any organization, staff or men power is the most valuable asset.. In the modern age where computers and information technology have brought revolutionary changes in the progress and performance, human resource factor's importance has become imperative. Many years ago large organizations had no separate department for staff matters and Personnel & Admin Department was doing the job. But recently, organizations consider the Human Resource Department (HRD) playing a major role in staffing, training and helping to manage people so that people and the organization are performing at maximum capability in a highly fulfilling manner. Question: What Is the Human Resource Department? Answer: Departments are the entities organizations form to organize people, reporting relationships, and work in a way that best supports the accomplishment of the organization's goals. Departments are usually organized by functions such as human resources, marketing, administration, and sales. But, a department can be organized in any way that makes sense for the customer. Departments can also be organized by customer, by product, or by region of the world. The forward thinking human resource department is devoted to providing effective policies, procedures, and people-friendly guidelines and support within companies. Additionally, the human resource function serves to make sure that...
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...Management report on supply chain management and quality management ---based on a case of Mattel recall scandal 1. Introduction Experiencing a steady growth, global toy industry has attracted many research in studying this field, in which one of the largest toy manufacturers Mattel Inc. suffered from a recall scandal in 2007. This essay directs at exploring reasons that lead to Mattel’s operation failure in this scandal regarding two key frameworks in global operation management, namely, supply chain management and quality management. Providing potential recommendations to prevent or react to supply chain failure as well. 1.1. U.S. toy industry According to Statista (2016), the U.S. toy industry amounted to $43.1 billion in 2015. It was projected to reach $45.02 billion by 2016. By means of global supply chains, U.S. enormous demand for toys is satisfied. For example, most toys sold in the U.S. are designed in the U.S., but approximately eighty percent of those sold in the U.S. are manufactured in China (Boyle, 2015). The main characteristics of toy industry are ‘volatility’ and ‘seasonality’ (Wong & Johansen, 2005). Roughly seventy percent of toy sales occur in the final three months of the year, in which families conduct bulk purchase as gifts to children for Christmas. Therefore, during early months of a year when demand for toys are considerably lower, toy manufacturers face problems with much of the unutilized capacity. They also need to appropriately...
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...Introduction This report is analysis of the Health and Rehabilitation center Envoy of Pikesville. Althea Layne director of nursing (my mother) has been at her management position for over 8 years. Envoy of Pikesville, located in Pikesville, Maryland was acquired in 2009. Envoy of Pikesville has been providing services to the geriatric population for over 35 years. Our two-story building has a large, state-of-the-art rehabilitation gym, a welcoming dining experience, and a serene inner courtyard. We feature an outstanding rehabilitation team that includes speech, physical and occupational therapy with 85% of our residents returning home. Their skilled nursing service’s resident-focused approach provides those who have suffered from a prolonged acute or chronic illness or have recently been injured or undergone surgery with the best care possible. In these cases, residents' conditions are often stable, but they continue to require assessment and treatment. And whether it’s nutritional support or assistance with self-care and the activities of daily living, our team is committed to meeting the needs of each resident at every stage of recovery. Their full range of rehabilitative services assists residents with physical, cognitive, psychosocial, and/or communication impairments. Respiratory, physical, occupational, and speech therapy programs use the coordinated efforts of an interdisciplinary team to contribute to each resident's rehabilitation – helping to ensure a successful...
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...TABLE OF CONTENTS Introduction L1.1 Definition of Quality L1.2 Processes of Inspection and Assurance L1.3 Different approaches to Quality Management L2.1 Meaning of customer satisfaction L2.2 Meaning of continuous improvement L2.3 Benefits of continuous improvement L2.4 The importance of Internet Marketing Conclusion Bibliography REPORT ON QUALITY MANAGEMENT Introduction Quality Management (QM) is a strategy that embodies the belief that the management process must focus on integrating the customer – driven quality throughout an organisation. “It stresses continuous improvement of product quality and service delivery while taking into cognisance the reality that in order to achieve this goal, employee relations needs to be equally addressed, as the customer cannot get the satisfactory service delivery from ill- motivated employees” Lewis (2004, p.19). This report will provide the three experts’ definitions of quality and the basic principles underlying their approaches, and discuss similarities and differences between them. Also, in this report will be provided brief definitions of Quality Inspection and Assurance, explained meaning of Customer Satisfaction and Continuous Improvement and explanation the importance of Internet marketing. L1.1 Definition of Quality Views on quality from business perspective. Although, quality is defined in many ways, the basic meanings...
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...Table of content Topic | Page no. | Acknowledgement | 2 | Introduction | 3 | History of Balai Bomba Bandar Jengka | 4 | Record Management that has been used in organization | 7 | Current record system that has been used | 9 | Advantages | 12 | Disadvantages | 13 | Electronic record system | 14 | Benefit of electronic record system | 15 | Suggestion | 16 | Conclusion | 17 | References | 18 | Attachment | 19 | Acknowledgement Alhamdulillah, first of all we would like thank to god because finally our group have finish do it record assignment that given by our lecture Madam Siti Farah Suraya Bt Mohd Hashim that teaching us in Administrative Office Management. For this assignment we have do with four group members that is Fadhirul Azrie B AB Ghani, Mohamad Bin Muda, Shahajan Anwar Aswad B Aliff and Khairul Izwan B Arbai. The special thank goes to Balai Bomba Bandar Jengka because give us permission to know about record in the fire and rescue organization. We would like thank to Encik Muhd Roswadi because give us information and help us know about the record in Balai Bomba Bandar Jengka. Then thanks to our parents that always support we in doing the assignment especially by their financial that help we in finished this assignment and their moral support that give us inspire to doing this assignment until finish. My grateful thanks also go to my Library University Teknologi Mara Pahang perpustakaan Al-Bukhari that provided many infrastructures...
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...A Project Report On EVENT MANAGEMENT Submitted By: Mayur .A.Ghunkikar Roll #7920 MMS II Second Year Masters In Management Studies (IV–Semester) Oriental Institute Of Management Studies To the University of Mumbai In Partial Fulfilment Of MMS Academic Year: 2008-2009 CERTIFICATE This is to certify that, the project assigned on ‘Event Management’ has been successfully completed by Mr. Mayur .A. Ghunkikar of Oriental Institute of Management Studies, Vashi. The project is being completed as a part of the syllabus and also in partial fulfillment of the two year full time degree of Master Of Management Studies conducted by University of Mumbai. | | | | | | | | |Signature of examiner | |Prof. Rupali Mohite | | | |(Course coordinator) | | | | | | | | ...
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...Planning/Understanding Change in the Workplace & Achieving Objectives Through Time Management (M3.02/ M3.03/ M3.04) Contents Page Page 2 - Contents Page 3 - Executive Summary Page 4 - Introduction Page 5 - Background Page 6 - Identify a change Page 7 & 8 - Plan & Monitor a change Page 9 & 10 - Implications of Change Page 11 - Communicate & Implement the Change Page 12 - Conclusion Page 13 - Appendix 1: Door Quality Standard Page 14 - Appendix 2: P.E.S.T.L.E. Analysis Page 15 - Appendix 3: S.W.O.T. Analysis Page 16 - Appendix 4: Eight Step Change Model (John P. Kotter) Page 17 - Appendix 5: Gantt Chart / Covey’s Quadrant Page 18 - Appendix 6: The Deming Cycle / 5 S’s Page 19 - Appendix 7: Decision Power, Level of Interaction (DPLI) Page 20 - Appendix 8: Eight Basic Principles (T.Peters & R.H. Waterman) Executive Summary The purpose of this report is to firstly, identify the most cost effective change that we could make to the day to day running of the business and secondly...
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...TERMS OF REFERENCE This report has been compiled by Anisa Suleman in accordance with the brief obtained from Mr R.H. Salisbury for the purpose of obtaining a percentage of the semester mark. The topic of discussion is to prepare a comprehensive operations management report for a new enterprise located in a timber supply chain. My objective is to devise an enterprise that will be able to add value and develop core competencies that enable it to compete successfully with similar enterprises competing in the same market taking into account all ten Operation Management Strategies. The report must be clear and concise and include an executive summary, introduction, body, conclusion, recommendations and references. Due date: 29 April 2014 EXECUTIVE SUMMARY The enterprise will be a dynamic and growing sawmill enterprise; the new company’s strategies are formulated according to my operations plan and this plan involves gaining a good customer base and competitive advantage in the market. My objective is to prepare a report that describes the operations management of this new enterprise in terms of the ten OM strategic decision areas that I have devised. The name I have chosen is KZN Timber Pine and it’s a sawmill facility where logs are cut into board or planks. The process takes place in multiple steps and the planks are prepared using various machines. Logs are stripped of the bark and the wood is cured before being cut into planks. Planks go through a process of drying...
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...MYGOVERNMENT ONLINE SERVICES PORTAL (MOSP) CHANGE MANAGEMENT REPORT TABLE OF CONTENTS 1. INTRODUCTION ....................................................................................................... 3 1.1. Document Purpose ............................................................................................ 3 1.2. Audience ............................................................................................................ 3 1.3. Project Background .......................................................................................... 3 2. CHANGE MANAGEMENT ........................................................................................ 4 2.1. Overview ............................................................................................................. 4 2.2. Objectives .......................................................................................................... 4 2.3. Approach ............................................................................................................ 4 2.4. Methodology ...................................................................................................... 5 3. MOSP CHANGE ENABLEMENT WORKSHOP ....................................................... 6 3.1. Overview ............................................................................................................. 6 3.2. 3-Phase Process .................................................................
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...Internship Report, Term Paper • Home • Popular Post • Rules and Regulations • Educarnival Home Top of Form [pic][pic] Bottom of Form INVENTORY MANAGEMENT OF BEXIMCO PHARMACEUTICALS LIMITED August 14, 2012 | Author: shuktara | Posted in Technology and Operations Management • 0.00 / 5 5 • 1 / 5 • 2 / 5 • 3 / 5 • 4 / 5 • 5 / 5 0 votes, 0.00 avg. rating (0% score) |Table of Contents | |1 Chapter 1 | |1.1 Origin of the Report | |1.2 Background of the Report | |1.3 Scope of the Study | |1.4 Objectives of the Study | |1.5 Methodology of the Study | |1.6 Organization of the Report ...
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...multinational bank expanded and it opened other branches in several countries while offering financial and banking services. With its headquarters located in London, the bank is ranked as the fourth largest in the world. In Oman, however, the experienced problems within the bank are not what one would expect from a financial institution with such a reputation. Since its establishment in 1948, the bank has always offered top-notch services with fewer mistakes in Oman. Currently, there have been reports that the country is experiencing problems with their ATM machines. Customers are unable to use their ATM cards to access their accounts. The administrative sector is also having problems involving registration of clients to their newly introduced Advance Credit cards. The process has become strenuous for its customers. This study aims at identifying the problems and resolving it through operations management theories in gaining global competitiveness. According to the theories of operations management, organizations can solve their problems in three distinct ways. The six-sigma approach suggests identifying the defects and solving them afterwards. The lean approach, similarly advocates for the identification of defects though it focuses more on the wastes. After identification of such wastes, it is plausible to eliminate them. Contrary to that, the theory of constraints suggests that in every organizational structure, there is a limit. Identification of these constraints should be solved...
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...Organising Structure: Dubai Delight Business: Dubai Delight Product: Restaurant Assessment Item 3 BSB115 – Management Narges Rezahi Ghaznawi N9163506 Word Count: 1643 Contents 1.0 Introduction 3 2.0 Definition of Organisational Problem 3 2.1 Problem Identification 3 2.2 Critical underlying cause 4 3.0 Analysis of the underlying cause from the given organisation problem 5 3.1 Current Organisation Structure 5 3.2 External Environment 6 3.3 Cause and Ramification of Underlying Issue 6 3.4 Proposed New Organisation Structural and Solutions 6 4.0 Recommendations 8 1.0 Introduction Dubai Delight is a Brisbane restaurant chain specialising in Middle Eastern foods. The main headquarters is located at the CBD of Brisbane and there are four stores spread across the Brisbane area, including Ipswich. The general manager has reported that there seems to be high levels of confusion between the various sections within the department as the employees are unsure of who should be doing what and to whom they should be reporting. This report will define, analyse and evaluate the underlying factors impacting Dubai Delight’s organisational structure that include: communication, human resource planning and leadership. An alternative model of structure will be implemented to rectify these factors impacting the company. Recommendations will be outlined for Dubai Delight to utilise fundamental concepts of organising, as it will assist the organisation...
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...Executive summary: Coffee-Mate is the market leader for coffee creamer in the UK market; it holds 55% of the market share. However, a high market penetration and a recent increase of Coffee-Mate’s competitors’ market share have led to a questioning on the brand’s future. Several tools are used to describe and precise the competitive environment of the brand. The BCG analysis of the brand’s product portfolio highlights two issues: • the uncertain future position of the current Star product: Coffee-Mate, and • an interesting opportunity for the Coffee-Mate Lite product. This Question Mark product is present in a high growth market and could be shifted to a star position. The environmental analysis, through the use of the SWOT tool, led to a clearer vision of Coffee Mate’s areas of competence and the areas that have to be improved. Coffee-Mate’s is a strong brand with a large advertising budget providing quality (and healthy with Coffee-Mate Lite) products. These strengths appear to be useful for breaking Coffee-Mate’s bad image of distress and poor taste product. An analysis of the customer’s market segmentation, which divides the market in 5 consumers sections leads to a distinction between two different buying behaviours: • cost constrained consumers who base their buying decision on prices; and • a group of customers called “premium”, who are prepared to pay a premium price for quality products. These BCG, SWOT and customer segmentation tools provide information about...
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...Executive Summary This report was prepared for the Chief executive officer for Axiata PLC as requested to analyze the internal and external environment and identify both external and internal factors shaping their competitive position which accounts for their success or failure in the market. This report is based on both primary and secondary information derived from Dialog Axiata PLC. The report gives a basic overview of Dialog Axiata PLC, its operations and performance. The external environment of Dialog Axiata has been analyzed using the PESTEL analysis where the political, legal, economical, ecological, social and demographical factors are analyzed to identify opportunities and threats in the external environment. Furthermore Porters five forces model was prepared to analyze the intensity of competition in the industry’s attractiveness and profitability. In addition to this, competitor analysis was conducted using strategic group concept to understand how similar firms face same environmental forces that have same resources and similar strategies in response to uncontrollable environment forces. All these are used to perform the SWOT analysis to derive strategies to be developed to suit Dialog Axiata’s environment keeping alive its objectives. The internal environment analysis gives a view of its resources both tangible and intangible and its capabilities which shapes the competitive position of Dialog. For this purpose VRIO framework was carried out to measure the company’s...
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