...diversity of the ten characters described in Mintzberg’s roles of management theory did not indicate a wholly separation and exclusion from one another. In my opinion, they are undividable and somehow connected to multilaterally, none of them can be labeled as useless or unnecessary element for a successful leader. The 10 roles can be categorized into three categories (interpersonal, informational, and decisional), I find my interest on two more demanding parts: interpersonal and decisional. While the quality of leadership can be learnt from essence of management, I find three of Mintzberg’s roles as most significant elements of qualifying a successful leader, which are role of Leader, role of Entrepreneur, and role of Resource Allocator. The reason for placing Leader as the top one on my concern of a great leader is obvious. This role inquires a leader being able to direct and motivate subordinates such as employers or team members, together with the responsibility of training, equipping, and building healthy interrelationship with subordinates. In fact, this part of the role requires the leader to be capable of enrolling in every activity that involves and related to his subordinates. Communicate plays such a basic but essential role in leadership similarly to the one in any parent-children relationship. Take my family for instance, which is a standardize family in China where parents are always right and children plays the role of listener or conformer. My father and mother always...
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...Select a Business with less than 50 employees and a business with more than 500 employees. Write a 2-3 page paper that addresses the following information: • A brief overview of each organization of each: • A description of the hierarchical organization of each • How the hierarchical organization does or does not work within each business and why • The IT function of each organization Management roles are different in each organization depending on the size of the organization. The following paper will discuss the management roles in a business like WAWA Gas Station/Store which has less than 50 employees and a business like K-mart which has more than 500 employees. Although the function of management roles are same for both kind of business but for a business like Wawa Gas Station/Store with less than 50 employees has in a in a much smaller scale. There are four main functions that managers conduct on a daily basis in an organization. And they are: planning, organizing, leading, and controlling. The business I selected with less than 50 employees is the local independently owned Wawa Gas Station/Store. Brief overview: Wawa Gas Station/Store is a convenience store/gas station that supplies various products like fresh food, coffee/beverages, dairy product along with fuel services for their customers to purchase. Wawa also sells their branded water, iced tea, soda, orange juice, and milk. Key products include its variety of coffee and cappuccino flavors and sizes. The...
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...Management Roles Management Roles seem different from the outside, depending on the type of company. The following is a brief excerpt to show that no matter the size of a company they are very similar. The following paper contrasts a company with 50 employees and one with 500 plus. The comparison seems weak at first thought, yet, reveals that no matter the size of the company, many of the same aspects are the same when it comes to the business world and the management Roles. The following paragraphs contain a brief description of each company and their hierarchical organization for the managers. The pros and cons of each hierarchical and why they work or not, and the IT functions of each. Size is one component managers roles are derived from, not a defining component. Target is a widely known company, millions of people shop at one of the local location every day, acquiring 16 million in sales for the first quarter (Steinhafel G. Target.com). Most people think of Target as a store and nothing more. Yet, Target is much more than just a store. The product is a store to satisfy customers, target also includes distribution centers, corporate offices, and many small areas that must be controlled. Target’s mission is to be the preferred shopping discount store and through their promise of expect more payless, through value satisfaction, quality, and innovation. Five percent ($3 million this year) (Target .com) of Targets profits go to community outreach programs. Through grants...
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...What is Management? The concept of management has acquired special significance in the present competitive and complex business world. Efficient and purposeful management is absolutely essential for the survival of a business unit. Management concept is comprehensive and covers all aspects of business. In simple words, management means utilising available resources in the best possible manner and also for achieving well defined objectives. It is a distinct and dynamic process involving use of different resources for achieving well defined objectives. The resources are: men, money, materials, machines, methods and markets. These are the six basic inputs in management process (six M's of management) and the output is in the form of achievement of objectives. It is the end result of inputs and is available through efficient management process. The term 'management' is used extensively in business. It is the core or life giving element in business. We expect that a business unit should be managed efficiently. This is precisely what is done in management. Management is essential for the conduct of business activity in an orderly manner. It is a vital function concerned with all aspects of working of an enterprise. Definitions of Management 1. According to George R. Terry, "Management is a distinct process consisting of planning, organising, actuating and controlling, performed to determine and accomplish stated objectives by the use of human beings and other resources"...
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...Management Roles MANAGEMENT ROLES Management plays the important role in the organization. A manager is an important member of an organization. The management performs five main functions: planning, organizing, leading and controlling. Mintzberg Management Roles Henry Mintzberg is a well know researcher, and the results of his studies about the work of managers were published in The Nature of Managerial Work (New York: Harper & Row, 1973). The term management roles refers to specific categories of managerial behavior, and Mintzberg concluded that what managers do, can be described by studying ten different and interrelated roles, grouped around interpersonal relationships, transfer of information, and last, but not least, decision making. For a more in depth description you should probably check Mintzberg’s work, but I’ll try to provide a general outline of his conclusions. Interpersonal Roles The ones that, like the name suggests, involve people and other ceremonial duties. Leader: Responsible for training and motivation of employees. Figurehead: The symbolic head of the organization. Liaison: Maintains the communication between all contacts and informers that compose the organizational network. Informational Roles Informational role is related to collecting, receiving, and disseminating information. Monitor: Personally seeks and receive information, to be able to understand the organization. Disseminator– Transmits all import information received from...
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...Roles of Management Hana Habbal MGT521 January 26, 2015 Dr Maria ReGester Roles of Management Many organizations build their hierarchical structures based on different functional areas, so that various departments are created depending on employees’ titles, job descriptions, and responsibilities. Structuring a company based on functional areas helps achieve the organization’s goals in an efficient and effective manner. However, in any organization, managers play the most significant role and have a great impact on the company’s development and evolution. Each department or functional area within an organization has its manager who leads team members and helps them share their expertise and be oriented to do a set of specific roles. The managerial skills and capacities are very important for the sustainability of an organization especially for facing internal and external challenges in such complex and competitive times. ‘The field of management has matured greatly since the turn of the twentieth century. The evolution of management thought has clearly moved from the early process view of managerial work, which focused on the organizational activities carried out by managers (planning, organizing, controlling, and so on) to the action view emphasizing the skills needed or roles adopted by managers for effectively dealing with numerous challenges and problems confronting their organizations” (Paolillo,1987,P. 109). According to Robins and Coulter, the definition of management...
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...Running head: MANAGEMENT ROLES Management Roles Rachelle Ligans University of Phoenix IT Organizational Behavior CMGT/530 Dr. Suchitra Abel April 02, 2012 Management Roles In order to understand the concept of Management Roles one would need to understand what managers do. Management roles pertain to specific categories of managerial behavior. Two businesses have been selected, one that employs less than 50 employees and one that employs over 500 employees. In researching each business a brief overview has been provided for each of the businesses, along with a brief description of the hierarchical organization, information on how the hierarchical does or does not work, why or why not. Each organization’s IT functions will be discussed as well. It does not matter whether a business employs less than 50 employees or more than 500 employees when it comes to Managerial Roles, as all manager functions are the same, smaller businesses simply have a much smaller scale. Managers generally conduct four main functions: planning, organizing, leading and controlling (Robbins & Judge, 2011), (http://ezinearticles.com/?Main-Functions-of-Management&id=4379082). Each function plays a vital role to consolidate the management in the organization. However emphasis given to each role may vary depending on the organizational level. Tim’s Grocery Store in Lewisville, AR has been chosen for the business that has less than 50 employees. Tim’s Grocery store is located in a rural area...
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...The roles and functions of a manager are very important. It takes certain qualifications for someone to be a good manager. Anyone can fill the position, but in order to get the job done and be an asset to the organization there are certain roles and functions that should be followed. Healthcare management can be slightly different than other management positions. Anyone that works in the healthcare should take their job very seriously. A patient’s health is so very important, and patients put a lot of trust into healthcare staff, therefore, as a healthcare worker we need to give 100% to our job all the time. There are three different types of manager roles. Some managers may fit in each category, while some might just fall into one. The manager roles consist of interpersonal, informational, and decisional. An interpersonal manager is one that works with and interacts with people both inside and out of the work boundaries. An informational manager is one that offers, obtains, and evaluates information. A decisional manager uses information to help solve issues, make decisions, and develop new ideas. A healthcare manager can fall into any of these categories. Healthcare managers that work in a hospital can be interpersonal, because they will probably work with other departments within the hospital. Healthcare managers also have to deal with insurance companies, other doctors and healthcare staff, billing agencies or departments, and patients. Informational and decisional...
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...Role of Operations Management Mark Sealy OPS/HC571 March 3, 2012 Gusti McGee Role of Operations Management Operations management is an essential part of an organization. Organizations are faced with pressure from both internal and external sources. It is the role of an operations manager to identify the pressures and develop programs and policies that will ensure the organization can operate effectively. Operations Management According to Sox, “Operations management focuses on the effective management of the resources and activities that produce or deliver the goods and services of any business.”(Sox, 2011) However, in the health care industry the goods produced are services and are intangible. Since no tangible goods are produced by the health care system, a slightly modified definition is applied. According to Langabeer, “The quantitative management of the supporting business systems and processes that transform resources into health care services.”(Langabeer, 2008). However, in both business environments the operations manager has key functions that must be performed to ensure the success of the organization. Roles There are seven major roles that an operations manager must perform in the health care environment. These functions include workflow process; physical layout; Capacity design and planning; physical network optimization; staffing levels and productivity management; supply chain and logistics management; Quality and process improvement. Workflow...
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...Role of Operations Management ISCOM/471 February 24, 2014 Role of Operations Management Operations management includes many steps as well as subsections to get to the end results. The end results are customer satisfaction, cost saving initiatives, and sense of urgency to complete the work. “Operations management is concerned with converting materials and labor into goods and services as efficiently as possible to maximize the profit of an organization” (Operations Management, 2014, par. 1). All of these parts, and more, help to maximize the income potential of an organization. “Within the operations function, management decisions can be divided into three broad areas: strategic (long-term) decisions, tactical (intermediate-term) decisions, (and) operational planning and control (short-term) decisions” (Chase, 2006, p. 9). Role of Operations Management at Distribution Center At the facility that I work for, we strive to obtain the highest satisfaction rating for customer service. This includes product availability, short lead time, less damage shipped, pleasant associates on the phones, and giving the customer the best product for the lowest costs. This is no different than what the definition of operations management means. The higher you go in management the more broad the scope for decisions made. The strategic decisions are made by the upper management team members. Tactical decisions are made by the middle management team. The short-term decisions are made by the floor...
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...ROLES OF MANAGEMENT IN AN ORGANIZATION 1 The Most Important Concept in the Role of Management in an Organization T. Wright Holy Family University ROLES OF MANAGEMENT IN AN ORGANIZATION 2 Abstract In reading the three assigned articles/case study “Managing Your Boss”, “When a new manager stumbles, Who’s at fault?”, and “A Day in the Life of Alex Sander: Driving in the fast lane at Landon Care Products” and looking back on some of my own work experiences I have realized that there are many key concepts in the roles of management in an organization. But there are a few key concepts in particular that I believe are the most important in the role of management in an organization. In this paper you will read about things that stuck out to me from the three articles and some of my personal work experiences that relate to messages the authors are trying to portray in these articles which include actions that I notice managers, employees, bosses, and myself take where I work every day and my opinions on how things could be done differently for the good of the company. I hope you enjoy reading this paper and also learn something along the way as well. Keywords: concepts, experiences ROLES OF MANAGEMENT IN AN ORGANIZATION 3 I thought this week’s readings were very interesting. Each reading provided different concepts in the role of management in an organization. The concept that I believe is the most important in the role of management in an organization...
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...What role can top management play in helping a company achieve superior efficiency, quality, innovation, and responsiveness to customers? A company can increase efficiency through a number of steps: • Exploiting economies of scale and learning effects, • Adopting flexible manufacturing technologies, • Reducing customer defection rates, • Implementing just-in-time systems, • Getting the R&D function to design products that are easy to manufacture, • Upgrading the skills of employees through training, • Introducing self-managing teams • Linking pay to performance, • Building a companywide commitment to efficiency through strong leadership, • And designing structures that facilitate cooperation among different functions in pursuit of efficiency goals. The role of top management is absolutely critical in achieving each of these goals. It is top management’s task to set challenging efficiency, quality, innovation, and responsiveness goals and to communicate the importance of these goals to others in the organization. Top management must also demonstrate commitment to the attainment of these goals by modeling the desired behavior and by using the internal incentive systems of the organization to reinforce behavior that is consistent with each of the goals. Furthermore, top management has to allocate resources within the organization so that others can attain these goals; it needs to facilitate cooperation between different functions within the organization in pursuit...
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...Roles and Functions in Management Amy Parsons HCS 325 Health Care Management July 28, 2013 Instructor: Eleanor Milo What is Management? Some may say , “Management is what managers do”(Hub, 2011). This is a true statement however it does not give great details into what management really is. According to the research I have done there are three specific categorization schemes to explain what managers do, result of many years of research and study: Functions (Henry Fayol), Roles (Henry Mintzberg), and Skills (Robert L. Katz). Starting with the research of Henry Fayol, Henri Fayol was the first person to identify elements or functions of management in his classic 1916 book Administration Industrielle et Generale (Ref. for Business, 2013) He was a manager at a large French coal-mining firm. He actually defined five functions of management: planning, organizing, commanding, coordinating, and controlling. He claimed that all of the functions were universal and could be used with all types of managerial jobs. According to Lombardi, D. N., & Schermerhorn, J. R. (2007), the three main roles in management. These are Interpersonal, Informational, and Decisional. Interpersonal roles are defined as the way managers interact with other people, such as in the job of a liaison, leader, or figurehead. Informational role is how a manager exchanges and processes information. Examples of this would be a monitor, spokesperson, or a disseminator. And Decisional role is how a manager uses...
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...Ethical Issues and Management: Manager as a Role Model Your Name Axia College University of Phoenix Ethical Issues and Management: Manager as a Role Model In today’s workforce, it is the management team that helps drives a company to success. Managers are responsible for a long list of task including; ensuring their employees are doing the job correctly and on time; ensuring that the expectations and goals are clear and concise; the expectations and goals are being met; ensuring that the employees’ needs are being met; ensuring that the employees are following company policy; and the list goes on and on. One major role of a manager is to be a good role model to their employees. According to Yahoo Education, a role model is “A person who serves as a model in a particular behavioral or social role for another person to emulate.” [ (Role Model, 2009) ] This means that a manager as a “role model” needs to lead by example. In this paper we will discuss some moral and ethical dilemmas managers face as a role model and the relationship between ethical responsibility and social issues. According to Trevino, L., & Nelson, K. (2007), “They [managers] are probably the most important ingredient in an organization’s success and they [managers] are frequently the most overlooked.” They go on to say that “managers are the lens through which employees view the company, as well as the filter through which senior executives view employees.” (Trevino & Nelson, 2007) This can put...
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...THE ROLE OF MANAGEMENT IN ORGANIZATIONS What is management • Management is the process of achieving organizaAonal objecAves through people and other resources. TOP MANAGEMENT • Develop long range strategic plans for the organizaAon. • Inspire execuAve and employees to achieve their vision for the company’s future. Middle Management • Focus on specific operaAons, services or customer groups within an organizaAon. • Responsible for developing detailed plans and procedures to implement the firms’ strategic plans. Supervisory management • Implement the plans developed by the middle managers. • Responsible for non manager employees • MoAvate the workers to accomplish daily, weekly and monthly goals. Skills Needed for Management Success. • Technical Skills; Managers ability to understand and use the techniques, knowledge and tools and equipment of a specific discipline or department. ...
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