...MANAGEMENT (Chapter 1 and Management History Module) SUMMARY MID TERM EXAM 2013/2014 Chapter 1 Who are managers? Manajer adalah seseorang yang melakukan koordinasi dan pengawasan terhadap pekerjaan orang lain demi mencapai sasaran organisasi. Pekerjaan manajer adalah berupaya membantu orang lain menyelesaikan tugas-tugas mereka dengan baik. Wujudnya dapat berupa koordinasi atas pekerjaan suatu kelompok dari departemen tertentu di dalam perusahaan, atau mengawasi pekerjaan individu tertentu. Dengan struktur organisasi tradisional, para manajer biasanya dikelompokkan kedalam kelas: First-line Manager(supervisors, shift managers, district managers, department managers, office managers) Jenjang terbawah manajemen, mengelola pekerjaan para karyawan non-manajerial yang biasanya melibatkan kegiatan memproduksi barang atau jasa bagi para pelanggan. Middle Manager(regional manager, project leader, store manager, division manager Berada di antara jenjang terbawah dan jenjang teratas organisasi, yang mengelola pekerjaan para manajer tingkat pertama. Top Manager(executive vice president, president, managing director, chief operating officer, chief executive officer) Jenjang teratas dalam organisasi,yang bertanggung jawab atas pengambilan keputusan yang dapat mempengaruhi jalannya organisasi, menentukan rencana dan sasaran bagi organisasi secara keseluruhan. What is management? Manajemen adalah aktivitas kerja yang melibatkan koordinasi...
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...4/11/2016 Purdue OWL Welcome to the Purdue OWL This page is brought to you by the OWL at Purdue (https://owl.english.purdue.edu/). When printing this page, you must include the entire legal notice at bottom. Contributors:Elyssa Tardiff, Allen Brizee. Summary: This resource describes why outlines are useful, what types of outlines exist, suggestions for developing effective outlines, and how outlines can be used as an invention strategy for writing. Four Main Components for Effective Outlines Ideally, you should follow the four suggestions presented here to create an effective outline. When creating a topic outline, follow these two rules for capitalization: For firstlevel heads, present the information using all uppercase letters; and for secondary and tertiary items, use upper and lowercase letters. The examples are taken from the Sample Outline handout. Parallelism—How do I accomplish this? Each heading and subheading should preserve parallel structure. If the first heading is a verb, the second heading should be a verb. Example: I. CHOOSE DESIRED COLLEGES II. PREPARE APPLICATION ("Choose" and "Prepare" are both verbs. The present tense of the verb is usually the preferred form for an outline.) Coordination—How do I accomplish this? All the information contained in Heading 1 should have the same significance as the information contained in Heading 2. The same goes for the subheadings (which should be less significant than the headings)...
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...Westminster International University in Tashkent, Academic year 2013-14, Semester 1 Module name Personal Development CW weighting 40% Submission deadline TW12-13 Sem.One CW format (individual/group) Individual CW number and title CW 2 Oral presentation CW checks the learning outcomes 1- prepare documents about themselves, reflecting the personal development of a student (such as a portfolio, an action plan); 2- set goals for further improvement based on individual reflective learning; 4- communicate in writing and orally; 6- deliver a presentation Oral Presentation You will need to prepare an individual oral presentation. The Oral Presentation task will test your ability to communicate information in oral form supporting it with visual aids such as Power Point slides, posters, etc. The presentations will take place in TW 12-13 of semester one. Each presentation will last 5-6 minutes. It will consist of an introduction, the main body and a conclusion and will be followed by questions from the audience. You will be assessed on 1. quality of the content, 2. ability to structure the material, 3. interaction with the audience using body language and eye contact and dealing with questions appropriately 4. quality of visual aids. Prepare a presentation which is based on the topic “My personal learning from research on Mass Media in Uzbekistan” You need to follow the steps below: 1 Westminster International University in Tashkent, Academic year 2013-14, Semester...
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...results to be attained, not how they are to achieve them. CDRs use orders to provide direction and guidance that focus the forces activities on the achievement of the main objective, set priorities, allocate resources, and influence the situation. 6. Accept prudent risk – a deliberate exposure to potential injury or loss when the commander judges the outcome in terms of mission accomplishment as worth the cost. PRESENTATION OUTLINE / SLIDES A. Intro, purpose, references, procedure/outline 1. Greeting (poised and confident) 2. Purpose (BLUF) – relevant, focused, clear, concise, stating thesis 3. References (current and meaningful) 4. Procedure and outline, logical, posted or embedded throughout the brief B. Quick summary of events leading to battle. C. Analysis of mission command from one side of the battle – four of the 6 principles of mission command D. Quick description of the battles outcome on how the mission affected that outcome. E. Significance of this analysis. 1. Para B-E body of Mission Analysis paper 2....
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...The audio summary is a new product for the market. These is no direct competitor because we are the only audio summary in the market currently. However, the competitions are still existed since there are substitutes for our product. The substitutes include document summary and video review for textbooks. It is obvious that there are many different documental summary for textbooks in the market right now. For example, Koofers Notes is a website that allowed students to upload these course materials for others students, but the materials are delayed and unorganized. It has hundreds relative files for one course, and many of them are insignificant. It will take a great amount of time for students to find the information they want. In addition,...
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...Author name [Pick the date] Include who you prepared the paper for, who prepared the paper, and date submitted. [Type the abstract of the document here. The abstract is typically a short summary of the contents of the document. Type the abstract of the document here. The abstract is typically a short summary of the contents of the document.] Table of Contents 1. Executive Summary. 1 2. Introduction. 1 III. Review of Literature. 1 1. Analysis. 1 2. Recommendations. 1 3. Summary and Conclusions. 1 VII. Appendix x. 1 VIII. References. 1 List the main ideas and section of your paper and the pages in which they are located. The illustrations should be included separately. Make sure that you have page numbers in your paper and list the page number(s) in the table of contents for the page where the appropriate section starts. Helpful Notes: Prepare an outline of your paper before you go forward. The outline is due at the end of Week 5 – which is also the first draft of your paper. Complete a first draft and then go back to edit, evaluate, and make any changes required. You can use example like graphs, diagrams, photographs, flowcharts, maps, drawings, etc. to help clarify and support the written part of your report. I. Executive Summary Use a header titled with the name of your project. Explain what you found, how you researched your topic, and what you...
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...3/17/14 Document- Letter of transmittal (one page = D) D- Table of contents D- Executive Summary Introduction (background & scope)+ Findings + Conclucluions (and/ or recommendations) + (+ IFC =D or more) D- References Letter of transmittal -Authorization (Dr Zlack) -Preview of report & conclusion -Goodwill closing Table of Contents __________ …… 2 ___________...... 3 Align the contents with the numbers correctly. That’s the hardest part. Executive Summary -An “abstract” of report (search academic abstract) Introduction -purpose (problem) *-scope & limitations -Preview of the report organization Scope= What we did do (in the research) Limitations= what we did not do (….) Rules for Graphs * Must be introduced in the text ( in the paragraphs) ----- as you can see from figure 5 see graph 3 * - must be title * must have a legend Speech- Delivery Eye Contact 1. Attention 2. Connection (rapport) 3. Credibility * 4. Confidence Don’t mention do not! Always say Didn’t shouldn’t wouldn’t etc. (catch someone lying) 1 look at everyone 2 Refrain from looking at things 3 Do not read Oral Communication Do’s 1 do have sufficient volume 2 Have a conversational pace 3 Do have vocal variety ( do not memorize) Don’ts 1 Don’t apologize 2 Don’t curse Nonverbal -Posture - Gesture -Attire * Professional or plain * No logos (accessories (limited) ) * No Hats ...
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...For the whole semester, the Operations Management course discussed the ten OM strategy decisions (design of goods and services, quality management, process strategy, location, layout strategies, human resources, supply chain management, inventory, scheduling and maintenance) and the various techniques, issues, and real-life company examples surrounding each. First, we learned that operations management refers to the value creation of goods and services by transforming inputs into outputs, and operations, along with marketing and accounting are being performed by all organizations, whether in the manufacturing or in the service industry. The distinction between production and productivity was also discussed, production merely being the creation of goods and services while productivity as the ratio of outputs over inputs. Trends in global operations management were also highlighted: mass customization, environmentally sensitive production, rapid product development, supply chain partnering, among others. Firms that decide to become global do this for the following reasons: reducing costs like labor, improve supply chain, provide better goods and services, understand markets, improve operations, and attract global talent. We learned that a mission is a company’s purpose for existence and that a strategy is how it plans to get there. The three strategies to ensure a competitive advantage include differentiation (unique offerings), low cost leadership (low price), and response (by...
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...assignments * Open communication * Performance-based compensation * Staffing based on person–job and person–organization fit * Extensive employee involvement * Giving employees more control over decision making * Increasing employee access to information HRM processs: External factors that affect HRM process 1. The economys 2. Employee labor unions A labor union is an organization that represents workers and seeks to protect their interests through collective bargaining. 3. Legal environment of HRM -affirmative action is Organizational programs that enhance the status of members of protected groups -work councils is Groups of nominated or elected employees who must be consulted when management makes decisions involving personnel -board representatives is employees who sit on a company’s board of directors and represent the interests of the firms employees 4. Demographic trends With Gen Y now in the workforce, analysts point to the four generations that are working side-by-side in the workplace * The oldest, most experienced workers (those born before 1946) make up 6 percent of the workforce. * The baby boomers (those born between 1946 and 1964) make up 41.5 percent of the workforce. * Gen Xers (those born 1965 to 1977) make up almost 29 percent of the workforce. * Gen Yers...
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...Good and poor examples of executive summaries This is a GOOD example from an Accounting & Finance assignment. Footnote Executive Summary This report provides an analysis and evaluation of the current and prospective profitability, liquidity and financial stability of Outdoor Equipment Ltd. Methods of analysis include trend, horizontal and vertical analyses as well as ratios such as Debt, Current and Quick ratios. Other calculations include rates of return on Shareholders Equity and Total Assets and earnings per share to name a few. All calculations can be found in the appendices. Results of data analysed show that all ratios are below industry averages. In particular, comparative performance is poor in the areas of profit margins, liquidity, credit control, and inventory management. The report finds the prospects of the company in its current position are not positive. The major areas of weakness require further investigation and remedial action by management.Recommendations discussed include: improving the average collection period for accounts receivable· improving/increasing inventory turnover· reducing prepayments and perhaps increasing inventory levels The report also investigates the fact that the analysis conducted has limitations. Some of the limitations include: forecasting figures are not provided nature and type of company is not known nor the current economic conditions data limitations as not enough information is provided or enough detail...
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...Session 1 Krajewski Chapter 1: Using Operations to Compete • • • Operations Management ! systematic design, direction & control of processes that transform inputs into outputs Process ! activity(s) that transforms inputs into outputs Operation ! group of resources performing one or more processes Functional Areas of business (acquires!fin.!Resources&capital! for!input)! Finance* Material!&! Service! Inputs! Operations* (material!&!service!into! outputs)! !!!!!!!!!!!!!!Support!Functions! ! • Accounting! • Information!System! • HR! • Engineering! Product!&! Service! Output! Marketing* Sales! Revenue! (Generates!sales!of!output)! • • Process and Operations are influences by internal and external customers considering feedback Two types of Process ! Manufacturing and Service Manufacturing Physical output Can be inventoried Low customer contact Long response time Capital intense Quality easily measured Service Intangible output Cannot High Short Labor intense Not easily measured Core Process (within the Supply Chain) ! Set of activities delivering value to external customers 1. Supplier Relationship Process ! selects suppliers & facilitates flow of items into firm 2. New Service/Product Development Process ! designs & develops new S/P received from inputs received from ext customer specifications or from mkt in general (through Customer Rltnshp Process) ! 1! 3. Order Fulfillment Process ! activities required to produce and deliver S/P to external...
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...Executive Summary: Organizational Focus & Goals Derron Venerable University of Phoenix HRM/326 MARIBEL HINES September 15, 2014 Introduction The purpose of an Executive Summary is articulate a full report with the least amount of words possible depending on the size and nature of the issue. In most cases executive summaries serve as a report for executives who do not have the time to read the full report; therefore, the summary will give the executive the information that he or she needs to understand the objective, the issue(s), and the plan(s) in place to solve the issue(s). The following summary is focusing on an on-going overtime issue that one of the company’s branches is having. Focus and Goals The current focus at this particular location is to complete the daily task in the fastest most efficient safest way possible. The goals are to minimize or combine the current routes, run the routes from the closet point to the furthest and create a benchmark for each driver to attempt to meet in a safe but efficient manner. The research states that if the routes are done in a sequence form from the closet point to...
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...of competitive environment that must make us to check thoroughly our traditional cost accounting and management control system. The most important cost accounting text books had been developed by 1925 is explained most the entire practices employed by firm today. Looking down on for the past 60 years, there’s a huge change in management nature and competition dimensions with a few innovation in the design, implementation of cost accounting and management control system. Then, it is not only applicable but important that we understand current practices that reflect on the latest demands for planning and control information, and evolve a research strategy to meet these demands. There are five section of the evolution of management accounting, namely ‘A Summary of Historical Development in Cost Accounting’, ‘Historical Development of Managerial Control’, ‘Development since 1925 in Cost Accounting and Managing Control’, ‘New Challenges for Cost and ‘Managerial Accounting Research’ and ‘New Directions for Management Control Research’. 1. A Summary of Historical Development in Cost Accounting Thomas Johnson has been traced the development of cost accounting and management control practices in US corporations. The history of the development of US corporations in Chandler had been built by this research. During the period 1850-1925 it is very important to know the cost and management control information to support the gain business of transportation, production and distribution. Littleton...
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...Activity Based Management A Summary Managerial Accounting Abstract Activity-based management (ABM) is an approach to management that directs the focus of cost managers towards activities analysis. Theoretically by concentrating on activities, this will increase the ability of management to control costs be improving efficiencies. Activity-based management (ABM) uses activity-based costing (ABC) information. ABM/ABC has been around for over 25 years and has gone through its peaks and valleys. This paper will give a short overview of ABM/ABC as well as discussing the main points of ABM including its goals, merits and drawbacks. Activity-Based Costing (ABC) “Where It Begins” for ABM Activity-based costing (ABC) is a costing method that assigns resource costs to products or services based on activities performed. The whole idea of this costing approach is that an organization’s products or services are produced or performed as a result of activities and activities use resources which incur costs. The costs of resources are assigned to activities based on the activities that use or consume resources and costs of activities are assigned to products or services based on activities performed. It is imperative in using ABC to identify the relationships between resource costs, cost drivers, activities, and products/services in assigning costs to activities and then from...
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...Risk and Quality Management Assessment Summary HCS/451 July 31, 2012 Introduction According to Sollecito and Johnson (2013), “Quality management is a systematic and continuous development that organizations use to deliver products, services, and to distribute merchandise that will meet or exceed consumer expectations. Quality management in healthcare has evolved over the years to address increased demands from consumers related to the quality of care as well as to address problems in patients’ outcomes.” Sometimes, the definition of quality is often elusive because it is perceived differently from person to another person. According to Shannon (2012), “Risk Management is the process of making and carrying out decisions that will assist in the prevention of adverse events and minimize the effects of those events. Historically, risk management in the health care setting and in health care organizations managed risks in a reactive manner which means each department worked independently to resolve its own issues.” The purpose of quality and risk management in health care organization in general and in the chosen organization in particular. The purpose of management of risk in a healthcare setting is first of all, according to Shannon (2012), “it was first previewed into the health care organization as an answer to the “malpractice crisis”. Health care organizations were faced with malpractice verdicts resulting in higher insurance rates. The...
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