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Management and Organisational Behaviour

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MGT 5000 Management and Organisational Behaviour – Assignment 1

Task 1: Scenario (403 words)
CCM Pharmaceuticals Sdn Bhd (CCMP), the company of which I am attached to, acquired Duopharma Biotech (M) Sdn Bhd in 2006 which was later renamed as CCM Duopharma Biotech (M) Sdn Bhd (CCMD). Integration process started late 2008 with the Sales Department being the first. The integration of the Sales Departments of both companies started with the OTC Department of which I am one of its team members. The OTC Department comprise of four (4) teams, namely the High Traffic Outlet (HTO), Independent Retail Outlet (IRO), General Practitioners’ OTC (GP OTC) and the Lower Trade (Chinese Druggist and Wholesalers).

Just before the integration took place, the management of CCMD promoted most of their employees in terms of job grades and some with job titles as well. Adjustments were made to the salaries of their employees whereas at CCMP nothing was being done. As employees of CCMP and not being aware of what was happening at the CCMD, we just ‘let nature take its cause’.

As integration began to take place, the sales staffs from both the companies were slot into the 4 different teams with each team having at least one member from the other company and vice-versa. Of the 4 teams, 3 of the team managers were from CCMD, the company in which CCMP acquired. Part of the integration process also involved a change in the rewarding system whereby the management decided to adopt to the commission scheme of CCMD where all sales staffs were no longer entitled to any claims and allowances but instead being compensated based on the individual’s performance. Obviously, as employees of CCMP, we were unhappy and de-motivated by the whole situation. Some employees started to leave the company while those of us who are still remaining suffer from low job satisfaction, low productivity and have...

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