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Managerial Operations

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1. According to Little’s law, under process 1, the average processing time would be 500 / 1000 = 0.5 month or 0.5*30 = 15 days. Under process 2, the average requests undergoing processing is LIR + LA + LB = 375. So, the average processing time is 375 / 1000 = 11.25 days. Therefore, the average processing time was reduced. For approved requests, we can calculate the average processing time as (200*0.25*0.7 + 200*0.25*0.10 + 25*0.7 + 150*0.10) / 200 = 0.3625 = 10.875 days. Hence, we see that the processing time for approved requests did improve. 2.

According to the critical path method the first step should be to identify the different activities. In this case we have 15 weeks in the semester, to complete the whole 15 cases.

Description Read Case Gather Data Search Literature Load in Data Run Computer Analysis Write/type case

Time (days) 1 4 3 1 4 4

Precedence None Read case Read Case Gather Data Load in Data Search Literature & Run

According to the critical path developed Task 1, 2 and 3 would take 3 week to finish, task 4 and 5 would take another week to finish and task 6 takes 1 more week to finish. In conclusion the whole project would take approximately, 14 weeks to finish. If the tasks take less than 3 weeks (per case), and we have 15 cases, 5 cases per group should be the appropriate number of cases for each group. If each group has two members, three groups would be able to complete all the cases within the 15 weeks in semester.

3. The proposed layout is the following: Exam Room Intake Laboratory Wailting Room Current Layout
Departments Number of trips

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