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Managing Human Performance

In: Business and Management

Submitted By normanfranz
Words 2278
Pages 10
In this essay, the main issues and challenges for organisations in implementing performance management systems will be explored as well as the specific skills needed by managers and human resource practitioners to address these issues effectively. Performance management systems are important tools and have significant impacts on the overall performance of organisation as well as the development and retention of high-performing and high-potential employees. Before exploring the issues and challenges when implementing performance management systems and identifying the skills required to addressing them, performance management system and process will need to be defined.
A performance management system is, ‘the formal, information-based routines and procedures managers use to maintain or alter patterns in organizational activities’ (Simons cited in De Waal 2003, pg. 688). Tovey et al. (2010) describes it as a process that is based on a set agreement between individuals and their managers where a mutual understanding of what needs to be achieved and the standards by which to achieve them exists; aiming to manage and develop people through their day-to-day responsibilities, ultimately contributing to organisational objectives and results. Osmani and Maliqi (2012) refers to it as all the activities that are undertaken to ensure the objectives of an organisation are being met effectively, such as identifying these objectives, the results needed and effective ways and drivers to achieve them. It has also been referred to as talent management or performance appraisal or performance assessment, all with the similar purposes and aims of attaining better results within organisations, teams and individuals, synchronising performance with corporate and functional strategies and objectives to enhance output but with the added emphasis of identifying, developing, appraising,...

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