Free Essay

Managing Information System Infrastructure Issues

In: Computers and Technology

Submitted By micquar
Words 1176
Pages 5
Managing Information System Infrastructure Issues
Iris Goldston
CMGT 445
Charlie Neuman
May 4, 2013

Abstract
Managing an Information System Infrastructure is a difficult task that involves many facets and therefore many possible issues. An extreme advance in information technology is enabling business to have many opportunities. The advancement has brought about many challenges from obsolete hardware and software issues such as when to upgrade and how to ever increasing need for storage space. Energy consumption to support the new technology is expensive and therefore affects the bottom line of any business. The challenge to consume less energy and save money is an important concern, especially when going green builds consumer loyalty. As the need to keep up with new technology to keep or gain a competitive advantage, companies have to decide whether to build, rent, or simply maintain a facility to support its hardware. And finally, as with any business supply and demand fluctuates and with this comes the question of how to scale the power uses of an IS infrastructure.

Configuration and Preventative Maintenance Configuring an Information System (IS) infrastructure involves hardware, software, communications and collaborations networks, database, human resources, and security. Preventative maintenance should include flexibility, strategic, and tactical planning. The hardware is all monitors, servers, mainframes, keyboards, desktops, and in some cases mobile devices to connect to the intranet. Software is an application that allows communications between the user and the hardware. Both hardware and software eventually become obsolete as the company grows and technology advances. Managers of IS infrastructure should take into account ‘planned obsolescence’ and when to upgrade. Software and hardware developers’ planned obsolescence is when the manufacture declares that a product has a life span, and at the end of the life span the hardware is no longer serviceable or the software is no longer supported. In many cases the newer version of the software is not compatible with the older version. For example, Windows XP operating system ended in 2009, but the paid support and security updates ends in 2014. This will force all companies that use Windows XP to upgrades to Windows 7. The upgrade, although productive, will be a large cost. Disposing of and replacing hardware is very expensive also. As the consumer base increases the company facilities has to expand to store the data necessary for analysis and forecasting. Purchasing larger servers, databases, and mainframes will be an additional expense as the company grows.
Industry Standards
“The Clinger-Cohen Act of 1996 mandates that an agency’s CIO develop, maintain, and facilitate the implementation of an information technology (IT) architecture. Further, the E-Government Act of 2002 requires OMB to oversee the development of enterprise architectures within and across agencies” (“DOD business enterprise architecture; long-standing weaknesses in enterprise architecture,” 2005, p 6).
Just as there are codes to build a house, there are codes to building an IS infrastructure. Industry standards and frameworks are specified as follows: TIA606A refers to the cabling installation and administration. TIA942 refers to the design of the data centers. ANSI/BICSI-002 refers to the design and implementation of data centers. ISO20000/ITIL refers to the service management. CoBit refers to the governance and control. ISO27001 refers to the security of the system. (Firth, 2011)
Many companies have become global industries with the advancement of technology. Companies can reach consumers all over the world due to the advancement of the Internet. The industry standards enable communications to prevail across the Web. Security risks have increased also because of the Internet.
Globalization
New technology is making communication around the world almost instantaneous. Email, faxes, instant messaging, and video conferencing over the Internet save time and money. The world as we know it is metaphorically shrinking. “As countries are connected to the rest of the world (through increased communication and transportation) they immediately form what a business would call a market. What this means is that a particular population represents more people to buy a particular product or service. As more and more markets are opening up, business people from around the globe are coming together to form multinational corporations in order to access these new markets ”(Stief, 2013). According to University of Phoenix Information System Today: Managing in the Digital World (2012), “For organizations operating globally, managing a comprehensive, worldwide infrastructure poses additional challenges”. Considerations to have an uninterrupted supply of power, water, and in most circumstances, a satellite link to ensure reliability if a company wants to build an infrastructure in a developing nation. There are additional sources to connect to consumers around the world and save money on building an infrastructure. Outsourcing has positive and negative aspects. Outsourcing jobs to other nations leads to higher unemployment in the area of business. At the same time, outsourcing saves the company money by being more efficient. Utility computing was created by IBM which enables a company to rent resources such as data storage, processing, and networking from an external provider, and the company pays on an as-needed basis. The utility model is effective for managing costs as demand fluctuates affecting the benefits in terms of scalability. Cloud computing is defined by the National Institute of Standards and Technology (NIST) as “a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction” ("NIST Cloud Computing Program", 2010). Infrastructure costs are transformed from a capital expenditure to an operational expense when a business uses cloud computing or utility computing.
Both computing models enable a business to go Green by saving power. Being conscious of the environment fosters consumer loyalty while reducing costs of energy for a business. Computers consume huge amounts of electricity while generating heat, and they must be kept cool, causing an even higher electric bill. Installation of solar panels has become more popular to offset the cost of electricity for businesses.
Training
Information Technology (IT) training depends on the system that is being used or upgraded to by a business. Some training is vendor specific such as Microsoft or Cisco certified. Vendors such as these offer training and certifications. Other training may be generic in that it could apply to all IT infrastructures. Training can be applied through virtual classrooms (online) or in a classroom setting. Either way, a company should invest in training on an ongoing basis to keep personnel knowledgeable about current and new forms of technology.

References
DOD business enterprise architecture; long-standing weaknesses in enterprise architecture . (2005). GAO reports, (), 1-69.
Firth, N. R. (2011). Infrastructure configuration managing techniques. Retrieved from http://www.windowsboston.com/Presentations/2011_08/bawsug-presentation.pdf NIST Cloud computing program. (2010). Retrieved from http://www.nist.gov/itl/cloud/
Stief, C. (2013). Globalization: an overview of globalization and its positive and negative aspects. Retrieved from http://geography.about.com/od/globalproblemsandissues/a/globalization.htm
University of Phoenix. (2012). Information system today; managing in the digital world. Retrieved from University of Phoenix, CMGT445 website.

Similar Documents

Free Essay

Managerial Issues

...The infrastructure components of an information system consists of computer hardware software, communication and collaboration networks, databases, facilities, and human resources to sustain the network personnel’s decision making, business procedures, as well as their competitive strategy. On maximum heights, establishments depend on three indispensable capabilities sustained by information systems which are the processing, storage, and transmission of data. Consequently, the majority of organization’s daily business procedures rely on the fundamental IS infrastructure, although to diverse degrees of course. For...

Words: 966 - Pages: 4

Premium Essay

Managerial Issues Paper

...Managerial Issues Paper Danny Floyd CMGT 445 August 24, 2012 Angela Peterman The purpose of this paper is to discuss managerial issues associated with managing an organization’s IS infrastructure. Managing in the Digital World Fifth Edition textbook lists five challenges of Information System Infrastructure for a modern organization. Those challenges are Increasing Obsolescence, Expanding Storage, Diminishing Space, Expanding Consumption, and Fluctuating Demand. The authors stated the information have gone through racial changes over the past 75 years as advances to hardware and software capabilities changed. This is a competitive world. You cannot become complicates in your daily routine of doing business and expect to be around for long period of time. The attitude in this generation has tremendously compared to generation past. Those generations were built more on loyalty to a business because of personal relationships and trustworthy of products. In today’s society, consumers are looking for cutting edge products, which are agile, versatile. If the company they are dealing with cannot deliver, then it is on to the next big thing. As a manager in a information system infrastructure you must be the challenges above in order for organization you are supporting success. Hardware is lifespan is not as long as one would like....

Words: 950 - Pages: 4

Premium Essay

Laudon Ch5

...Laudon Azimuth Information Systems PEARSON feerttifie tall Pearson Education International Brief Contents Part One Chapter 1 Chapter 2 Chapter 3 Chapter 4 Part One Project Organizations, Management, and the Networked Enterprise 1 Information Systems in Global Business Today 2 Global E-Business: How Businesses Use Information Systems 38 Information Systems, Organizations, and Strategy 80 Ethical and Social Issues in Information Systems 124 Analyzing Business Processes for an Enterprise System 165 Part Two Chapter 5 Chapter 6 Chapter 7 Chapter 8 Part Two Project Information Technology Infrastructure 167 IT Infrastructure and Emerging Technologies 168 Foundations of Business Intelligence: Databases and Information Management 222 Telecommunications, the Internet, and Wireless Technology 260 Securing Information Systems 312 Creating a New Internet Business 351 Part Three Chapter 9 Chapter 10 Chapter 11 Chapter 12 Part Three Project Key System Applications for the Digital Age 353 Achieving Operational Excellence and Customer Intimacy: Enterprise Applications 354 E-Commerce: Digital Markets, Digital Goods 388 Managing Knowledge 428 Enhancing Decision Making 470 Designing an Enterprise Information Portal 508 Part Four Chapter 13 Chapter 14 Chapter 15 Part Four Project Building and Managing Systems 509 Building Systems 510 Project Management: Establishing the Business Value of Systems and Managing Change 552 Managing Global Systems 592......

Words: 3508 - Pages: 15

Premium Essay

Cemex

...Portada Management information systems managing the digital firm Part One. Organizations, Management, and the Networked Enterprise ....1 Chapter 1. Managing the Digital Firm ....2 Opening Case: DaimlerChrysler's Agile Supply Chain ....3 1.1 Why Information Systems? ....4 Why Information Systems Matter 4 • How Much Does IT Matter? 6 • Why IT Now? Digital Convergence and the Changing Business Environment ....7 1.2 Perspectives on Information Systems ....13 What Is an Information System?...

Words: 3823 - Pages: 16

Premium Essay

Term Paper

...To identification of issues of agricultural extension management information system, and how the managers rate the importance of the MIS issues according to organizational factors. The paper advances a clear plan of action for improving the management information system in the area of agricultural extension providers to all...

Words: 5089 - Pages: 21

Free Essay

Cmgt 445 Syllabus

...|[pic] |Syllabus | | |College of Information Systems & Technology | | |CMGT/445 Version 4 | | |Application Implementation | Copyright © 2012, 2009, 2008, 2006 by University of Phoenix. All rights reserved. Course Description This course will cover the process and issues associated with the implementation of a computer application information system. Topics will include the processes associated with sponsor and stakeholder approvals, end user training, technical staff training, conversion from existing application(s) and integration into the information system production environment. This course will also examine the use of development and testing environments and the testing procedures related to the implementation of a computer application information system....

Words: 2145 - Pages: 9

Premium Essay

Bjjh

...How are information systems transforming business and what is their relationship to globalization?  2. Why are information systems so essential for running and managing a business today?      3. What exactly is an information system? How does it work? What are its management, organization, and technology components?...

Words: 837 - Pages: 4

Premium Essay

Term Paper

...Monitoring: NMS system with a dedicated NOC team is in place for monitoring the DBBL network. DBBL has the technology to monitor and manage the network infrastructure. Integrated Security Management System: DBBL ensures its integrated management system through using two security system process. They are: * Access Control System * CCTV System: Access Control System: DBBL can monitor and control the door access and for visitor management and perimeter monitoring. DBBL is equipped with a 32-bit Windows- based GUI point-and-click interface. This security interface animates whenever activity occurs on the security system, be it a door opening or a person entering the datacenter. CCTV System: DBBL is using CCTV systems to monitor the building premises. Cameras and software are being used to monitor and record all type of activities. Building Management System: DBBL’s Building Management System is managing the building site with and collects, organizes and distributes in real-time critical alerts, surveillance video and key information and provides a unified view of complex physical infrastructure environments from anywhere on the network. It covers company-wide multi-vendor physical infrastructure: racks, power, cooling, security, and environment. It can also detect water inside the datacenter and generates alarm. Disaster Recovery and Business Continuity Plan: The continuity of the business and services are vital for both the customers andemployees....

Words: 1881 - Pages: 8

Premium Essay

My Cv

...CAREER OBJECTIVE With over six years expertise in IT management, primarily as both Information Services Manager and Network Manager, within banking and financial sector development, my goal is to utilise my relevant experience to secure a senior IT position, I will perform exceedingly well in a role such as Information Services Manager, where my strong technical attributes, ideas and commitment will allow me progress my career, and contribute to the overall success of the organisation. KEY SKILLS & EXPERTISE Information Technology expertise • Skilled and expert in Technology Management and Infrastructure and Networking including design and implementation of WAN, LAN and comprehensive infrastructures i.e. servers, routers and switches. • Experienced as an Information Service Manager, encompassing strong experience in IT management, IT project management,...

Words: 1730 - Pages: 7

Premium Essay

Cloud Computing

...Management Information System : In order to define management information systems , it should be to differentiate between information technology ( IT ) and information system ( IS ) . Information technology ( IT ) includes all hardware and...

Words: 3624 - Pages: 15

Premium Essay

Big Data

...To acquire useful information, data needs to be processed to extract some sort of useful meaning. Enterprises are spending billions of dollars to analyze Big Data in a way that they can handle these three factors: volume, velocity, and variety. They want to take advantage of Big Data to drive their business and gain an edge over competitors. According to Dominic Barton, McKinsey’s global managing...

Words: 2909 - Pages: 12

Premium Essay

Agenda: Business Process for a Long Term Period

...Executive summary: Introduction and project background: TITLE: STARLYTE SOLUTIONS Agenda: Business process for a long term period Purpose of business: the purpose of implementing of new wearable technology in the present ongoing system * To create a concrete figure of our business in the market, updating the business with the new wearable technology will help it growing in long term run. * Using the information system technique can organize the work more simple and reliable to use. * The use of wearable technology with help in combining the solution for the problem in an organization of various factors. According to the research on various terms the productivity of variable things are to be made available. New technology play vital role in saving the time and money of an organization substantially carrying various task together. The age of quantified self has started with wearable technologies such as Jawbones, Fit bits etc. Many companies are using wearable technologies to keep track of their staff, improve their collaboration and efficiency. However, introducing such technology to a complex and sensitive system such as payroll management can put forward many challenges to the management and the organisation....

Words: 1573 - Pages: 7

Premium Essay

A Critical Evaluation of the Importance & Impact of Information & Knowledge Management Systems

...MANAGING INFORMATION A critical evaluation of the importance & impact of Information & Knowledge Management systems, with an in-depth focus on relevant organizational issues. ------------------------------------------------- Course: LSBF - Online MBA - Module: Managing Information ------------------------------------------------- Submission Date: 4th Nov 2011 Presented By: Meenakshi Srinivasan (I043470) 1. AN INTRODUCTION TO INFORMATION MANAGEMENT “Information technology and business are becoming inextricably interwoven. I don't think anybody can talk meaningfully about one without the talking about the other.” - Bill Gates, Co-Founder of Microsoft Corporation Today we are in the pinnacle of the technology age where swift technology innovations are transforming the global business landscape every second of the day. For businesses and corporations “To win it – they have to be in IT”. Information Technology (IT) has revolutionized every aspect of business and it evident in the way the world works - using high-speed Internet connections for e-mail and information gathering, portable computers connected to wireless networks, smart phones & hybrid handheld devices delivering instant connectivity and computing power to an increasingly mobile and global workforce. Information technology has become the largest component of capital investment for firms in the United States and many industrialized societies....

Words: 4152 - Pages: 17

Premium Essay

Mis 513 Chapter1

...CHAPTER OUTLINE PREVIEW Managing in the Digital World: Apple INFORMATION SYSTEMS TODAY The Rise of the Information Age BRIEF CASE Technology at Starbucks Five IT Megatrends in the Information Age WHO’S GOING MOBILE The Evolution of Post-PC Devices EVOLUTION OF GLOBALIZATION Key Factors Enabling Globalization The Fall of the Berlin Wall 2...

Words: 3147 - Pages: 13

Premium Essay

Test Paper

...., Indianapolis, Indiana Published simultaneously in Canada No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording,...

Words: 96278 - Pages: 386