...Managing cross-cultural staff." ABSTRACT Cross-cultural communication in business is a feature of study that looks at how people from dissimilar backgrounds converse, in comparable and different ways among themselves, and how they handle to communicate crosswise with cultures. In this investigation we will try to find which are the problems and what ways can we find in order to manage better employees from around the world. The plan of the essay is to expand a better understanding of the key points that control cross-cultural communication and international staff managing . 1. INTRODUCTION Anthropology includes all aspects of human behaviors and ideas. Anthropologists study diverse cultures to be more compliant and accommodating, more appreciative and to improve our own culture. Culture influences the business setting and management practices of a country and helps appreciate the differences between countries, it is difficult to determine and shows significant dissimilarity inside a country .A cultural approach does not accommodate transform and tends towards stereotypes. Besides every country has its own position of competitive improvement in its politico-economic ,industrial relations ,training and other requirements for firms and workers in their dealings with the state and culture. The resultant 'varieties of capitalism in different countries mediate the influences of global economy and multinational practices (Armit and Shoemaker ,1993).There is a challenge...
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...What we do The IMF promotes international monetary cooperation and exchange rate stability, facilitates the balanced growth of international trade, and provides resources to help members in balance of payments difficulties or to assist with poverty reduction. Membership The IMF has 187 member countries. It is a specialized agency of the United Nations but has its own charter, governing structure, and finances. Its members are represented through a quota system broadly based on their relative size in the global economy. How we do it Through its economic surveillance, the IMF keeps track of the economic health of its member countries, alerting them to risks on the horizon and providing policy advice. It also lends to countries in difficulty, and provides technical assistance and training to help countries improve economic management. This work is backed by IMF research and statistics. Collaborating with others The IMF works with other international organizations to promote growth and poverty reduction. It also interacts with think tanks, civil society, and the media on a daily basis. Organization & Finances The IMF has a management team and 17 departments that carry out its country, policy, analytical, and technical work. One department is charged with managing the IMF's resources. This section also explains where the IMF gets its resources and how they are used. Management The IMF has a Managing Director, who is head of the staff and Chairman of the Executive...
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...Golden Opportunity – Introduction - Prassanna Roger Senevirathne the number one Sales person at ABC Company was highly predicted by other staff that he would become the Managing Director of the company one day. Roger had another opportunity to become the General Manager of the company and he was not sure whether to take it or not in another two years of time and at the same time there was another opportunity opened up for Roger to move to Europe to head the new branch of the ABC company over there. The current General Manager Sarath Silva discouraged Roger when he told him that he want to take up the Europe branch operations. Sarath stressed that Roger is doing really well in Sri Lanka and to continue the same over here and very soon he can become the Managing Director of the company. Since Roger was not convinced with Sarath he approached their Managing Directress and she was very interested in Roger’s ideas about International marketing. She promised that she will recommend Roger to that respective International job but, at the end there was another person who was picked to head the Europe branch of ABC Company and the Managing Director tells Roger that Sarath has influenced the selection committee that Roger is really undecided about the entire international scenario and he’s not sure about the decision. Furthermore, Managing Directress stresses to Roger that he didn’t sell his idea properly to Sarath. 1.1 Question 1 Who had power in this organization...
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...Pamphlet Series No. 53 Governance of the IMF Decision Making, Institutional Oversight, Transparency, and Accountability Leo Van Houtven INTERNATIONAL MONETARY FUND 2002 Pamphlet Series No. 53 Governance of the IMF Decision Making, Institutional Oversight, Transparency, and Accountability Leo Van Houtven INTERNATIONAL MONETARY FUND Washington, D.C. 2002 ISBN 1-58906-130-6 ISSN 0538-8759 August 2002 The views expressed in this pamphlet, including any legal aspects, are those of the author and should not be attributed to Executive Directors of the IMF or their national authorities. Cover design and typesetting: IMF Graphics Section Please send orders to: International Monetary Fund, Publication Services 700 19th Street, N.W., Washington, D.C. 20431, USA Tel.: (202) 623-7430 Telefax: (202) 623-7201 E-mail: publications@imf.org Internet: http://www.imf.org Contents Preface ............................................................................................... List of Abbreviations ........................................................................ I. II. Introduction ........................................................................... Quotas and Voting Power in the IMF: A System That Calls for Greater Equity ................................................... Role of Quotas and the Debate on the Quota Formula............ Further Work Toward Correcting Distortions and Enhancing Equity in Voting Power .....................
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... |PMD pro stage 1 | |HOME DISTRICT: Kisoro |Anti-corruption course carried out by TCDC-Arusha Tanzania | |HOME ADDRESS: P.o.Box 5319 |Governance accountability training carried out by TCDC- Arusha Tanzania | |CONTACT ADDRESS: World Vision International-Uganda |Security management and Protection training part 1 and 2 | | |Training of Trainers (TOT) MA Peace and conflict studies department and peace civil | |CONTACT PHONE:+256772473324/+256712363416 |service Project. Makerere University | | |Training of effective procurement and disposal practices, Proact international Inc | |E-MAIL ADDRESS: |Participatory Project planning and management, ms computer...
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...The Red Cross idea was born in 1859, when Henry Dunant, a young Swiss from Geneva, came upon the scene of the bloody battle of Solferino in Northern Italy, fight between the armies of imperial Austria and the France-Sardinian alliance, about 40,000 laid dead or dying on the battlefield and the wounded were without medical attention. Henry Dunant organized nearby people of Castiglione and Solferino-travellers, priests, housewives, available to provide the wounded with food and First Aid. In 1862 he published the book A Memory of Solferino, in which he described the horror of the fight and condition of the thousands of wounded left without proper care. Dunant called for the creation of national relief societies, an idea which eventually led to the formation of the Red Cross. |Name : |Jean Henri Dunant | |Born : |May 8, 1828(1828-05 08)Geneva, Switzerland | |Died: |October 30, 1910(1910-10-30) (aged 82) | | |Heiden, Switzerland | |Nationalit: |Swiss | |Awards: |Nobel Peace Prize (1901) ...
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...Course Study Guide 2011–12 International Business Management BUSI 1493 [pic] Contents 1. Welcome 3 2. Introduction to the Course 4 2.1 Aims 4 2.2 Learning Outcomes 4 2.2.1 Knowledge and understanding of: 4 2.2.2 Intellectual Skills: 4 2.2.3 Subject practical skills: 5 2.2.4 Transferable skills: 5 2.3 Learning and teaching activities 5 3. Contact Details 5 4. Course Content 6 4.1 Session Reading 20 5. Assessment Details 21 5.1 Summary of assessment 21 5.2 Detailed description of assessment 21 6. Other Details 23 1. Welcome Welcome to the exciting world of International Business Management! In this era of globalization, there are very few companies that can say that they are not part of a global network. Every firm has to think of itself as a global company, if for no other reason than because it has to meet competition from global companies. This changes the entire strategy of the firm. In the future, we expect that all of you will be involved in managerial decision making that will take you beyond the realms of your geographical territory. This course on International Business Management will have the focus on helping you make better international decisions. Aside from the opportunities offered by globalisation, there are also many risks in entering into the global market. This course will attempt to address, in a structured format, the ways and possibilities of addressing...
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...International Human Resource Management Managing people in a multinational context International Human Resource Management Managing people in a multinational context Exhibit A Tex-Mark Corporation Pre-departure activities 1. ‘Country briefings’, outsourced to a consulting firm in San Antonio that had experience dealing with the countries in which Tex-Mark operated. Tex-Mark was prepared to pay for four sessions each lasting one hour. 2. ‘Reading Assignments’. Three to four books (depending on region of assignment) on national or regional culture and/or doing business in the focal region. Accompanying spouses/partners had access to a similar library.‘Interviews and conversations’ with Tex-Mark employees with country experiences. 3. ‘Language courses’. Attendance at elective ‘survival level’ language classes. These courses last from eight to twelve weeks, with three course meetings a week. Tex-Mark will pay for spouses/partners as well. In-country training and development Upon arrival, Tex-Mark staff in the local operation will assist the accompanying spouse/partner with job search activities. They will assist with finding children acceptable schooling situations. Where possible, Tex-Mark staff will endeavour to provide a social support network. Repatriation Upon return all expatriates are required to go through a debriefing and career counselling session with HR staff. This should be held within two months of the person’s re-entry to the home location. v ...
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...INTRODUCTION International Financial Reporting Standards (IFRS) In 2011, international financial reporting standards (IFRS) will replace generally accepted accounting principles (GAAP). This means Canadian publicly-traded companies will be required to present financial statements in accordance with IFRS. This change will not only affect those involved in the development of financial information but also those who use this information. Economic globalization brings increased demand for high quality, internationally comparable financial information. That’s why in 1999, CGA-Canada took the pioneering step of advocating for the convergence to IFRS in Canada and continues today to contribute to the evolution and adoption of IFRS. By providing our professional advice to the accounting community, ensuring the latest information and professional development opportunities are available to CGAs and keeping the CGA Program of Professional Studies current, the Association is well prepared for the transition to IFRS. CGA-Canada and International Standards-Setting CGA-Canada plays a critical role in international standards-setting through exposure draft comments and its international representation by virtue of being an International Federation of Accountants (IFAC) member body. Comments to the International Accounting Standards Board, the International Auditing and Assurance Standards Board, the International Ethics Standards Board for Accountants and the International Accounting Education...
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...SITUATION Alex Sander is a young and promising product manager in the Toiletries Division of Landon Care Products Inc. Over the past year, he has successfully rebranded two of Landon’s skin care products in the United States. Alex has created a winning enviornment at the Toiletries Division by applying very high standards to everyone, and often pushing his staff to the limits. A recent 360 degree review has revealed that Alex’s strong drive to succeed has come at a cost, as his staff are highly disenchanted by his iron-fisted ways. (Alex has since discounted the importance of the these findings.) Sam Glass, Alex’s direct manager, is one of the three Product Group supervisors and is coordinating the 360 degree Performance/Feedback Review discussion with Alex. As part of the 360 process comments have been recorded from selected individuals higher and lower in the organizational hierarchy that the individual receiving the feedback. Sam is scheduled to have a discussion with Alex on his 360 process comments and has indicated a contradiction with the results and Alex’s self-assessment. ANALYSIS Alex Sander is described by his staff as a successful, but overly-critical, narcissistic, demanding and inconsiderate micro-manager. These attributes fit the Harvard Business Review Guide to Office Politics’ (Dillon 2013, p. 15) description of a “Control-Freak Boss”. With reference to the Guide, it must be understood that Alex is behaving in this manner not because he is evil. Firstly, Alex...
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...different factors because individuals differ in the level of their needs. Some employees may want more income but others may require a more interesting and challenging job. In today’s world, it seems that money has become less of a motivator. The employee’s request is more than just good wages. They now do require some benefit and flexibility to bring their work and personal life together. A good working relationship with colleagues, as well as the opportunity for growth is a must. It becomes the employer’s responsibility to involve employees in the business and let them know that the employer appreciates their ideas and suggestions. Knowing what it takes to do what is right for employees can help a business succeed. Accordingly, motivating staff is part of an employer’s responsibility to attract and retain employees. The motivation process will help maximise the ability of human resource and develop sustainable management strategies for the organisation seeking success and longevity. Terms of Reference Over the past few years, society has had a great interest in studying motivation,...
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...qualities that an individual person holds inside them. It influences them in a way they lead in the organisation. Leadership is the influencing procedure for achieving the objectives of the organisation. Good leaders are those that create change in the organisation. They should include administration, interpersonal as well as concept objects. TASK 1 1A: IMPORTANT STEPS IN RECRUITMENT AND SELECTION The rapidly growing organization was leading to increase the necessity for the persons who will work in the management sections at the international level. Actually they are fulfilling the needs of the organizations as well as of themselves also. One of the important facts for HR members are to select & recruit qualifies people that fulfil the ideas of the companies. The success of the organisation depends on the employees abilities and on the behalf of it they require the best quality staff members. It is because those working in the international level will be included on more than one working system....
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... There are multiple similarities between the international and domestic human resource practices. With areas like; planning and staffing, recruitment and selection, rewards, along with appraisal and development HRM can intertwine with each other and no one would know there is a difference between the two. However, there are two ways to tell them apart. The first one would be the difficulties of working in another country, where you have to adapt your policy and procedures to address their customs and laws. The second one would be the fact of having to hire multiple nationalities in order to facilitate the operation to make sure there are employees that are already accustom to the laws and customs of that region. Working globally has increased the level of work and the challenges and complexity of managing new networks of individuals as well as new companies. When looking at IHRM from this point of view the company must make sure that they are creating an even balance within the organization as well as in the regional location they are operating within. Adapting to the local environment is a major part of being successful within the region. A company must fully understand how sensitive a situation like this can be and must make every effort to succeed. Without adaptation to the region, the company will be sure to fail. International and domestic HRM are different in a lot of ways. The international group has to manage the level of employees that they...
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...1. Introduction According to Bruce Henderson, one of the early writers on business strategy, organizations, like organisms, must adapt or die and it is perhaps even more poignant today. (Conner & Clawson, 2012). There are many benefits from creating the learning culture like trust and open communication, retention of customers, improved problem solving, a customer-service orientation and Improve collaboration in the organization (Abudi, November 17th, 2009). According to the (Maccoby, May-June, 2003), that is seven rule to create learning culture: 1. Describe the purpose of the work you and the team are doing. What are you trying to achieve? Who are your potential customers and how will you create value for them? 2. Clarify roles and responsibilities 3. Make sure managers and subordinates understand each other’s personality. 4. Communicate and facilitate communication 5. Managers need to create trust by treating people fairly 6. Make evaluation a continuous and honest dialogue rather than a bureaucratic process 7. Developing the cultural context in which supervisors can practice the other six rules. 2. Company Background Sushi King first opened since 1995, pioneering a new era of Japanese cuisine in Malaysia with unique ‘Kaiten Sushi’ or ‘Revolving Sushi’ with quick service restaurant concept (king, 2011). Sushi King offering a wide variety of sushi along with an expansive menu of other Japanese food at affordable prices...
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...International Monetary Fund The International Monetary Fund was established, along with the World Bank, at a conference in Bretton Woods, New Hampshire, USA, in July 1944, the closing stages of World War II. The participants represented 44 countries including the countries which were soon to win the war against fascism. They were concerned about the rebuilding of Europe and of the global economic system after a devastating war and enhance economic cooperation that would avoid a repetition of the vicious circle of competitive devaluations that had contributed to the Great Depression of the 1930s. Currently with 188 members it gathers funds through a quota system which stood up to USD1.0 trillion from which countries with payment imbalances can borrow funds temporarily. The IMF’s Executive Board which comprises of 24 members control the fund and considers options to enhance multilateral, financial, and bilateral surveillance and efficient allocation of monetary resources across member countries. The Managing Director is the head of the IMF staff and Chairman of the Executive Board, and is assisted by four Deputy Managing Directors. Currently Christine Madeleine Odette Lagarde heads the IMF as managing director. To maintain stability and prevent crises in the international monetary system, the IMF reviews country policies, as well as national, regional, and global economic and financial developments through a formal system known as surveillance. Under the surveillance framework...
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