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Managing People and Organisations Task 1

In: Business and Management

Submitted By shug1992
Words 1902
Pages 8
Outcome covered 1

I have been asked to analyse the case study given on Joy of chocolate, and been given 5 questions and given exhaustive answers on these.

A goal is a broad statement of where you want to be as an organisation and what you want to achieve. It is a future expectation of the organisation. The goals of an organisation will determine the nature of its inputs and outputs. An example of a company’s aim would be to increase profits. The inputs in a way of both employees and management. The efforts of both of these will make a big impact on how these goals are met and within the timescale. Suzy’s aim for the company was to create chocolate that would be boost local produce. She wanted the business to be well known for excellent and innovative products. Another aim Suzy set for the company was to create self-help in the communities that were supplying the cocoa. Suzy wanted to create a positive culture in all aspects of the business. Goals of the organisation should be categorised into different types of goals for example, Consumer goals which includes meeting the needs of the consumer, Product Goals which relates to the characteristics of the product, Operational goals relates to the series of activities involved in providing the outputs, operations and the functions of the organisation and lastly secondary goals which is not the main aim itself but the manner in which the organisation uses its powers and influence of its outputs.

A goal is the end that the organisation endeavours to attain. For the goal to be met this requires action from the managers who needs to break down the processes of achieving the goals, analysing them and setting the objectives in order to achieve them.
An objective a more exact statement of where you want to be and achieve as a company. It implies the direction for an action to take and the quality of work to be...

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