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Managing Technology

In: Business and Management

Submitted By streeter96
Words 667
Pages 3
Managing Technology and Innovation; Creating and Managing Change
New technology and innovation has become an essential part of almost everyone’s organization. This is true in both the public and private sector. Bateman (2013) describes technology as “the systematic application of scientific knowledge to a new product, process, or service and innovation as a change in method or technology” (p. 602). In this paper I will elaborate on two agencies.
As a Federal employee, I see technology and innovation impact organizations in both a positive and negative manners. First, let’s look at the Food and Drug Administration (FDA) and the healthcare industry. Over the years there has been ground breaking innovation in medical technology. One would think this to be a positive impact on the industry but there is also a negative aspect. McClellan (2003) emphasizes “with these unprecedented technological achievements have also come unprecedented concerns about the total spending on healthcare and, in particular, about the rising spending on these new medical technologies”. Will the benefits outweigh the cost? The even bigger question is, can those that need this technology afford to get it?
The Internal Revenue Service (IRS) has also made great strides in both technology and innovation. The most obvious being the transition from paper filed returns to electronic filing (E-filing). According to the IRS, nearly 100 million taxpayers opted for E-file last year and nearly 1 billion since 1990 (Return Preparation). Adopting this form of filing tax returns has great benefits for both the organization and the taxpayer. Electronic filing is easy and convenient and thus promotes voluntary compliance with tax obligations. This keeps the agency from wasting resources seeking out noncompliant individuals. As for the taxpayer, they are able to save time and money on having a

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