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Market Garden Brewery Report

In: Business and Management

Submitted By sidk
Words 4717
Pages 19
Six Sigma in the Craft Brewing Industry
Market Garden Brewery
CWRU Course: Six Sigma and Quality Management
Instructor: Dr. Alireza Kabirian (axk821@case.edu)

Fall 2015
Student Team:
Cephas Tetteh Kudzordzi
Gustavo Stentzler Garcia de Lima
Nagendra Siddharth Kolli
Sailesh Krishna Kaveri Poompatnam
Report Date:
November 22, 2015

Company Address:
1947 West 25th Street, Cleveland, OH 44113
216-621-4000
http://marketgardenbrewery.com

Project Sponsor/Champion:
Andy Tveekrem
Brewmaster
Market Garden Brewery
Nano Brew Cleveland
216-392-0466
atveekrem@gmail.com

Executive Summary

Market Garden Brewery looked to improve product quality and reduce costs, so a holistic six-sigma implementation to set up quality control ended up being explored as a viable option. Since the brewery consists of both a brewing unit as well as a bar at the front of the facility, we sought to pursue ways to add value in some form in both distinct settings. As a result, our project has taken on a two-pronged approach.

One part of it deals with consistency and control of the beer brewed, by setting product specifications limits, and applying a system for collecting data, whereby more informed decision making can be undertaken by the company. The second part deals with an issue at the bar front, glass cleaning. Beer glasses that are not at an optimal level of cleanliness can affect the taste of beer, resulting in negative customer experiences, so it is important for the company to implement a regime that results in the best possible conditions for effective cleaning to take place.

For both sub projects, we went through the DMAIC process, successfully navigating the Define, Measure and Analyze phases for both and coming up with recommendations for the Improve and Control stages. The define stages were augmented by a comprehensive tour of the facility that...

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