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Market Study

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Maybelline Face Powder A Case Study of the Current Marketing Strategy I. Point of View Consultant to Ms. Rose Libirieza. The consultant, who is unbiased, reports the recommendations to Rose Librieza, Coordinator of Marketing Operations, who has actual authority to carry out decisions made in the best interest of the company II. Time Frame Present III. Problem Statement Although Clear Smooth Face Powder has been selling well and has a good market share, they are not able to hit their desired target market. Furthermore, their marketing strategy does not convey a concrete message regarding their specific niche in the market. Another concern of the brand that should be addressed is that they want to be a household brand. IV. Areas of Consideration A. SWOT ANALYSIS 1. Strengths . a. The quality and packaging of the product are the top factors that convince consumers to purchase the product. b. The product has been the main driver for the double‐digit growth in the face category. c. The successful launch of the product wherein users were very satisfied with the products and considered repurchasing. d. CSFP is the lowest priced product of Maybelline. e. Company policy of “push selling” the product to consumers. This is the first product they offer to consumers who are looking for a face product. f. The product is distributed to department stores and beauty stores. In addition, the company plans to make the product available in supermarkets and drugstores. g. The product is being promoted in places where their target market is situated. Marketing activities such as talks about the product in offices and schools and make‐up sessions in malls are being done in order for their target market to be aware of the product. h. The company has the capital to spokes models that will represent the product well. . 2. Weaknesses a. 60% of survey respondents are unfamiliar with the product. b. The product has weak advertising, focusing mainly on glossy magazines. c. The intended target market, 13‐25 years old, seems to be too wide as those in this age bracket may have varying needs when it comes to make up. 3. Opportunities a. 64% of the survey respondents believe that the products are for women of ages 26‐33. b. A study revealed that pressed powders reflect more than 80% of market penetration. c. The acquisition of Maybelline by L’oreal allows for greater market power and capital mobilization. d. They have upcoming projects that would make Maybelline Clear Smooth Face Powder more available for the market. 4. Threats

a. According to the conducted survey, people perceive the product to be more fitting to an age bracket different from its intended target. b. Their major competitions, Ever Bilena, Avon, and J&J have an advantage when it comes to pricing. c. According to the survey, the respondents would have the product priced Php 120 or lower. This indicates that they believe that CSFP is priced well above their demand. B. Consumer Insights a. The make‐up needs of women tend to change overtime. In terms of powder, a girl may start to use loose powder, then move on to pressed powder, and even to foundation as she grows older. b. Different kinds of powder may be needed for different occasions (i.e. everyday use, formal events, etc.) V. Recommendation Proposed Marketing Mix A. Product The product shall maintain its aim to be the household brand when it comes to press face powders. However the wide target market must be narrowed down to a niche that fits the product specifications the most. The target market shall be those aged 18‐25, as these people will have much different needs from those of the 13‐17 bracket. This target market will be in line with the campaign of Maybelline of helping women feel more beautiful and recognizing their individuality and potential through education and empowerment. As the new target market will include those in college up to the fresh graduates (these two have almost homogenous needs), this campaign of Maybelline will be a perfect fit. B. Price The product shall retain its charging price of Php 199. Sales of CSFP has increased even with its current price. Even if the respondents in the recently conducted survey suggest that the price of the product should be lower than Php 120, retaining the price of CSFP makes perfect sense. CSFP is the most affordable product in the Maybelline line. Further decrease of the price may start to hurt the brand of Maybelline and L’Oreal by communicating the notion that its quality has gone down. In addition, its selling point is its quality so pricing it higher than other competitors is a favorable decision. C. Place The product shall continue to be made available in the establishments it is currently being offered. Maybelline should push through with making the product available in supermarket and drugstores. Its problem of not having an attendant explain the benefits of the product shall be made up for through the mass advertisements that shall be done. D. Promotion Since the current marketing strategy of Maybelline for this product is lackluster; it should employ a more aggressive approach to be able to establish itself as a household brand. Its current focus is on magazines and should be continued. It should aim for magazines such as Preview, Cosmo, Status, and Mega that target the intended market. To become a household brand, it is essential that people become highly familiar with the product. They should be familiar enough that when they hear face powder they readily associate it with Maybelline’s. The biggest avenue for this is television advertisements. Maybelline should heavily invest in above‐the‐line advertising avenues such as television and radio commercials in order to gain familiarity from the market. To further spread awareness regarding their brand, Maybelline should also consider advertising heavily using the Internet. This will

enable the brand to further expand its reach, because of the increasing use of the Internet in the country.
The campaigns must always have the message of recognizing individuality and

potential. Maybelline should also consider having a campaign launch to establish its place in the market for face powder. Here is where they will be able to clear out their target market and the campaign shall be geared towards educating the target market about the product.
Since college students are one of its targets, Maybelline should also consider

having significant presence in university events as a form of promotion. They should hold company events that cater to these students incorporating their old strategy of holding talks.

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