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Marketing Case Study Analysis: Tfc

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Background
- The Fashion Channel: The only network dedicated to fashion programming 24 hours/day, 7 days/week.
- 2006: Revenue $310.6 million, $230.6 million from advertising. Average rating: 1.0
- Reached 80million U.S households that subscribed to cable
- Avid viewers: Women aged 35-54
- Target: As broad a group as possible- everyone
- Feels advertising is TFC’s primary growth opportunity- advertisers spent $20 billion buying spots.
- Their plan: Build modern brand strategy, secure TFC’s position as market leader, use marketing as foundation for growth, increase TFC’s investment in advertising, hire marketer to develop marketing and brand building programs to supports growth

Major/minor problems

1. Losing competitive advertising model
Networks were increasingly evaluated on their ability to deliver specific target groups.
Competition faced from other networks

- Lifetime, CNN
- Add fashion related programs to their line up
- present a double-edged sword
- losing interest and awareness from audiences

2. Competitive advertising model
- Identify the right segment for TFC; ideally men of all ages, women aged 18-34
- Maintain/increase overall audience ratings – holding/increasing price of unit of advertising

3. Effects of changes:
- Cable affiliate fee: Drop “unpopular” channels- $1/subscriber/year ($70million)

Strategic options
- TFC’s new segmentation and positioning strategy
- Build a strategy for segmentation- identify the customer groups that are most worth the effort to pursue. Use market resarch not only for demographic data, but also to study consumer behavior and attitudes- how viewers use the network, what they value and what needs they have. Emotional connection, brand loyalty. Obvious risk at targeting only specific customers- viewer’s fickleness.

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