...Improving Organizational Performance Kenyetta PYSCH/ 428 May 06, 2013 Marianne Narick Improving Organizational Performance Organizations prove successful by the business structure, communication with employees and job satisfaction. There are many ways to accomplish such goals with team building strategies and communication. According to www.boundless.com, “Job satisfaction can be influenced by a person's ability to complete required tasks, the level of communication in an organization, and the way management treats employees. It isn't always easy to measure job satisfaction as the definition of satisfaction can be different for different people. If an organization is concerned about job satisfaction of their employees, management may want to conduct surveys to determine what type of strategies to implement”. Airdevils Inc, is an aerial stunts performance facility in Salt Lake City, Utah. The company was founded in 1995 by one of the best female stunt performers, Celsey Evans and five other performers of the same expertise. By the next year, Airdevils’ workforce expanded to 115 crew members. With a thriving business and company workforce expansion, the founding partners retired from stunt performances and formed the top management staff. For the past two years business came to a stand-still existing and new customers not impressed with the stunts, key employee turnover was at an all-time high and to top things off current employee job satisfaction low. According to...
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...Improving Organizational Performance Kyle Petty PSY/428 July 27, 2011 Dr. Jerry Punch Improving Organizational Performance The Airdevils is a stunt organization whose quality of performance has plummeted in past two years. The founder, Celsey, has made some assumptions that the performance decline is a reflection of the heavy recruitment throughout the year and the unfamiliarity between the team members. Celsey was confident that the team members of Airdevils would resolve matters with passage of time; however, after two years the problems surfaced, matters have become worse and the time had come to figure out the root cause of the problems. Celsey administered the Job Description Index (JDI) survey to Airdevils employees and the results reflected a very low-level of job satisfaction, especially the stunt performers (Apollo Group Inc, 2005). The organization, through an outside consulting firm progresses through four phases to address and improve employee’s job performance. In phase one the Airdevils hired Dream Teamworks (DT) to assist in identifying the reason for the low job satisfaction in the stunt performers group. After interpreting the JDI survey DT concluded the cause of low job satisfaction among stunt performers was the lack of exciting challenges in their current job profiles. The main driver for this is the rigid organizational structure that has evolved...
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...Week 3 Individual Assignment “Improving Organizational Performance” Simulation Summary Diana Salisbury PSY/428 November 8, 2010 University of Phoenix Adinah Johnson CERTIFICATE OF ORIGINALITY: I certify that the attached paper, which was produced for the class identified above, is my original work and has not previously been submitted by me or by anyone else for any class. I further declare that I have cited all sources from which I used language, ideas and information, whether quoted verbatim or paraphrased, and that any and all assistance of any kind, which I received while producing this paper, has been acknowledged in the References section. This paper includes no trademarked material, logos, or images from the Internet, which I do not have written permission to include. I further agree that my name typed on the line below is intended to have, and shall have the same validity as my handwritten signature. Student's signature (name typed here is equivalent to a signature): Diana Salisbury Abstract The “Improving Organizational Performance” Simulation was based on a fictitious professional aerial stunt company called Airdevils Incorporated in Salt Lake City, Utah. A female airborne aerobatic performer, Celsey Evans, founded the company in 1995. At first, she was the only employee but quickly signed up four of her colleagues in 1996. By 2007, the company had grown to 115 employees. The company won numerous national and international awards almost every...
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..."Improving Organizational Performance" Simulation Summary Airdevils Inc. is located in Salt Lake City, Utah founded by Celsey Evans in 1995. There are 115 employees who provide aerial stunts throughout different industries. However, in the last two years Airdevils customers have not been satisfied with their performance and it has also been brought to Celsey Evans that job satisfaction among the employees is low. Job Satisfaction There has been a drop in performance for Airdevils stunt performers. It has been said that employees do not have job satisfaction. Employees were given a survey to determine the reason why job satisfaction was low. The results of the survey were that stunt performers are not receiving what they joined the company for and the stunts are routine and do not excite the performers. The recommendation for the organization is for Celsey Evans to possibly send stunt performers for training in more thrilling stunts given what the budget can allow. Budget Airdevil performers are dissatisfied with the organization and see the organization as inflexible and rigid. A set budget has been put together by Celsey Evans allowing the company to recommend interventions for the stunt performers. Given the budget, some interventions Airdevils can participate in are training in other stunts, enter new line of stunts, and performance based incentives. The company has recommended these interventions because in a previous survey, employees did not have job satisfaction...
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...Improving Organizational Performance at AirDevils Linking job satisfaction and organization productivity directly to an employee’s psychological state within the workplace is possible using theory of motivation. Rectifying psychological causes such as dissatisfaction motivate employees to perform tasks well, thus leading to productive behavior. Rectifying psychological factors can remove workplace stressors and relieve issues employees face in the workplace. AirDevils is a company full of dissatisfied and stressed employees. Although they may seem linked, the cause for dissatisfaction is not the cause for stress or vice versa as two specific groups make up the company. The performers make up one group and the supporting crewmembers make up the other. Dissatisfied performers create a downward spiral in productivity, and stressed crewmembers are unavailable or missing from work. The job characteristics theory of motivation is applicable to both groups to create improved job satisfaction and organizational productive by lowering stress. Improving the performers behavior by incorporating new stunts in routines can create a better aerial performance. In turn, AirDevils may begin to win awards in competition with the new routine, leading to improved job satisfaction. Some crewmembers are also aspiring performers, but too many are not able to keep pace because of injury and job stress. To reduce dissatisfaction and stressors, AirDevils must alleviate problems between performers and...
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...With constant change and demand, it is extremely challenging for organizations to figure out how to improve performance. For organizations to stay afloat they must depend on all who are a part of the organization. The purpose of this paper is to provide a summary of the Improving Organizational Performance simulation, to briefly describe the situation, recommend solution (s), state the results, and summarize the organizational psychology concepts addressed in the simulation by answering specific questions. “Improving Organizational Performance” simulation was based on Airdevils, a professional aerial stunts firm who provides services for motion picture and television production, demonstration events, publicity stunts, and marketing campaigns. Airdevils is an organization based in Salt Lake City, Utah founded by Celsey Evan in 1995. She started the company solo and was joined by four of her colleagues a year later. Today there are 115 employees on the payroll. The five founding team members are now retired and manage the organization. The types of stunts Airdevils perform include: skydiving, sky surfing, hang gliding, and paragliding. Until two years ago Airdevils has received numerous national and international awards for their daring aerial stunts. The past two years have yielded no awards for the organization. Faithful clients have expressed dissatisfaction with the quality of stunts. In addition, several top employees have resigned and, to complicate matters,...
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...Improving Organizational Performance Simulation Summary University of Phoenix PSY/428 Improving Organizational Performance Simulation Summary The “Improving Organizational Performance” Simulation was based on a stunt company called Airdevils Incorporated in Salt Lake City, Utah. Airdevils Incorporated was a fictitious organization founded by Celsey Evans in 1995. Celsey was the best female airborne aerobatic performer, who provided daring, innovative stunt performances to film producers and marketing firms. Celsey, with four of her colleagues, built Airdevils into a small prosperous organization with 115 employees. Their dramatic and daring stunts won the company numerous awards and many dedicated customers. The founding team of has since retired ad acts as the company’s management team. Over the years the quality of work declined as well as the awards and accolades decreased. Regular customers have expressed their dissatisfaction with the stunts and key employees have left the organization. The job satisfaction levels are low and employees are concerned about their salaries. They feel they could make more money if they freelanced versus working for Airdevils Incorporated. Celsey has become very concerned with the decrease in quality work and the lack of drive to entice customers to use Airdevils services. Celsey decided to take action. Her first step was to identify the cause of low job satisfaction among the stunt performers by initiating...
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...Improving Organizational Performance Rose Bond PSY/428 June 25, 2014 Melissa Ray Airdevils Redirection Airdevils is a company that provides dynamic stunts such as sky diving, sky surfing, hang gliding , para gliding, ballooning and micro lighting, for the movie industry as well as demonstration events, publicity stunts and marketing campaigns. Founded by Chelsea Evans in 1995, later to be joined by four colleagues in 1996.The organization has since grown to employ 115 individuals. After two years of business decline, Ms. Evans requested consultation from Dream Teamwork’s, an organizational consulting firm directed by Peter Mallow. By utilizing the Job Descriptive Index created by Patricia Cain Smith and her colleagues, an overview of employees’ needs and concerns are identified. Following are the issues, recommendations and results of these intervention strategies. Cycle 1 Situation- The results of the JDI depict a very low level of overall job satisfaction among the stunt groups stemming from the perceived routine nature of their work. “The personal profile of an average stunt performer showed that they were motivated by the challenges in performing stunts. Once they had perfected a stunt routine, their natural tendency was to indulge in something more challenging. However, the job profile of the stunt performers indicated that not only was the job of a stunt performer monotonous, it also entailed undertaking other activities unrelated to performing...
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...Component Services focuses on the administration of COM+ applications. Developers use COM+ to develop distributed applications. Administrators use Component Services to manage those applications. An administrator receives a COM+ application file from a developer and then uses Component Services to deploy that application on a server computer. Next, the administrator configures permissions for the application, as well as other settings. As an administrator, you can deploy and administer COM+ applications in two primary ways. You can use the Component Services snap-in in Microsoft Management Console (MMC), or you can write scripts to automate deployment and administration. As an alternative to using the Component Services MMC snap-in, you can automate any of the tasks by writing code that uses administration objects that are provided through the COMAdmin Library dynamic-link library (DLL). For a description of how to use these objects, see "Automating COM+ Administration" on COM+ General Tasks (http://go.microsoft.com/fwlink/?LinkId=66607). For complete Component Services resources for developers, see COM+ (Component Services) (http://go.microsoft.com/fwlink/?LinkId=66575). This topic provides an overview of the most commonly performed Component Services tasks and related concepts. Component Services application types Most Component Services administrative tasks involve deploying applications and components on the network and ensuring high performance and security for the deployed...
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...PROJECT REPORT ON EVENT MANAGEMENT: GOING BEHIND THE SCENES SUBMITTED BY MEHUL DAK TYBMS (SEM V) – 2008-09 ROLL NO – 5419 UNDER THE GUIDANCE OF PROF. RICHA JAIN DATE OF SUBMISSION: 14TH JANUARY, 2009 THAKUR COLLEGE OF SCIENCE & COMMERCE KANDIVALI (EAST), MUMBAI- 400 101 DECLARATION I, MEHUL DAK, of Thakur College of Science & Commerce, of TYBMS (SEM V) hereby declare that I have completed this project on Event Management in the academic year 2008-09. The information submitted is true and original to the best of my knowledge. _________________ Signature of Student CERTIFICATE I, Prof. Richa Jain, hereby certify that MEHUL DAK, of Thakur College of Science & Commerce, of TYBMS (SEM V) has completed the project on Event Management in the academic year 2008-09. The information submitted is true and original to the best of my knowledge. ________________________ ________________________ Signature of Project Co-ordinator Signature of the Principal of the college/ institution ACKNOWLEDGEMENT I would like to express my deep and sincere gratitude to my project guide, Prof. Richa Jain, who not only motivated me to take up this distinctive topic for project study, but also provided timely help and information, despite her busy schedule and commitments. This project would not have been successful without her incredible help, genius guidance and cheerful encouragement. I would...
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...could solely focus on their work. Type of market: cooperate market and social market Cooperate market includes seminars, conferences, charities collection, trade show, company picnic, meeting of board members and stockholders Accounting market of events Profit margin, expenses and deal with customers for gain,(rent of place, service charges, one person serving for catering services, transportation charges, décor expenses tent reception, entertainment and accessories, printing charges, accommodation charges, contingency fund (if something went wrong then in that case we could use that fund or services), promotion of the event Structure of company: Event director Program coordinator, venue coordinator, equipment coordinator, promotion coordinator, hospitality coordinator, merchandizing coordinator. Uniqueness of selling: Accommodate different cultures, offer various types of events, Customers: Educational institutes, companies, sport companies etc Competition:...
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...Division (EPD) Tom Noles – Director Organizational Effectiveness Allentown Materials Corpn. Don Rogers seeks help from Tom Noles Tom has come to study the company problems. Noles conducts study by having meetings and is ready with OE (Organizational Effectiveness Department) Poor relationships and communication is resulting in bad performance. But teams think it is because of bad market condition. - Decline in Defence markets - Need to enter consumer market where the business is growing - Demands faster product development and flexibility in responding to market needs. - Roger divided functional department to manage this EPD better. - Divisions created information bottle necks Marketing team focuses on product development, but cannot achieve results as other departments do not support as young marketing people act as Intervention of OE group -...
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...Employees October 9, 2010 Table of Contents I. Introduction II. Analysis Information III. Workforce Planning System IV. Selection Method V. Employee Profiles I. Introduction InterClean is merging into the solutions-based selling market. In order to be successful, new positions have become available. With the new positions, employees will have the opportunity to advance within the company and also offer employment opportunities for external applicants. Each employee has to be experienced and know cleanliness and safety. In order to fulfill the new positions, a total of 10 employees will be hired. The employees include: Director of Sales, Assistant Director of Sales, Sales Coordinator, Sales Manager, three Inside Sales Reps, and three Outside Sales Reps. II. Job Analysis Job analysis “describes the process of obtaining information about jobs” (Cascio, 2006, p 158). It includes the job description for each position in detail and includes the skills they must possess for the position. The analysis is so important because it outlines the requirements so the best person is hired. If the employees are not fit for the position, then this will cause the compnay to lose money due to training expenses and losing wages for being short in labor. Director of Sales “Responsible for the overall coordination, the functional management, and leadership of all the sales activities of the business” (About Personal...
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...COURSE OUTLINE Prescription An introduction to the study of marketing and its role in developing a strategic customer/client focus within commercial, public sector and not-for-profit organisations. Course Learning Objectives MARK 101 provides students with an introduction to marketing principles, theory and practice. Students are introduced to the role of marketing within organisations, the economy, and society across commercial, government, and not-for-profit sectors. In particular, students will recognise the function of marketing and markets as the key driver and shaper of any organisation and the integration of marketing with other business and commercial disciplines. Students who successfully complete MARK 101 will have the knowledge and ability to: 1. 2. 3. 4. 5. 6. Describe commonly used marketing concepts and terminology Summarise the main marketing tools of products and services, pricing, distribution and communications Explain social responsibility and ethics as they pertain to marketing Describe marketing in New Zealand with respect to the Pacific Basin and global perspective Analyse marketing problems associated with marketing decisions and present coherent solutions to such problems Organise and explain processes involved in the preparation of marketing strategies and plans Trimester Dates Teaching Period: Monday 29th February – Friday 3rd June Study Period: Monday 6th June – Thursday 9th June Examination Period: Friday 10th June...
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...Shape your Future 20th April 2011 Erika Binacci Agenda 1. Industry 2. How do I fit in an Industry? 3. Organisational Structures 4. Organisational Charts 5. La Casa delle Bontà 6. Verizon Business 7. British Red Cross 8. How to Start Up your own Business Industry The term Industry refers to the production of an economic good: either material or a service within an Economy There are four key industrial economic sectors: Primary: largely raw material extraction industries such as mining and farming and logging. They do not process the products at all. They send it off to factories to make a profit Secondary: this group is involved in the processing products from primary industries. This includes all factories—those that refine metals, produce furniture, manufacturing, constructing or pack farm products such as meat. Tertiary: this group is involved in the provision of services. They include teachers, managers and other service providers such as law, medicine and distribution of manufactured goods. Quaternary: relatively new type of knowledge industry focusing on technological research, design and development such as computer programming, and biochemistry. This group is involved in the research of science and technology. They include scientists. Quinary: nonprofit activities. The economy is also broadly separated into Public sector and Private sector, with industry generally categorized as private How do I fit in the Industry There are different ways to work in...
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