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Marks and Spencer Plan a

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Ethics and Sustainable development Mark&Spencer Plan A analysis Bao Quoc Nguyen

Ethics and Sustainable Development Mark and Spencer Plan A with Oxfam

Table of Contents MARK & SPENCER PLC ................................................................................................................... 3 COMPANY OVERVIEW ........................................................................................................................................ 3 BUSINESS DESCRIPTION .................................................................................................................................... 3 HISTORY .............................................................................................................................................................. 4 SWOT ANALYSIS ................................................................................................................................................ 4 PESTLE ANALYSIS ............................................................................................................................................... 5 OUTLINE SOME PROBLEM FACING RETAILERS IN UK ......................................................... 6 1. WASTE ........................................................................................................................................................ 6 2. GREENHOUSE GAS EMISSIONS (UK) ...................................................................................................... 7 PLAN A ................................................................................................................................................. 9 OUTLINE .............................................................................................................................................................. 9 PILLAR 4: WASTE ............................................................................................................................................... 9 PARTNER WITH OXFAM ............................................................................................................. 11 CONCLUSION ................................................................................................................................... 13 OXFAM .............................................................................................................................................. 14 BIBLIOGRAPHY .............................................................................................................................. 15

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Ethics and Sustainable Development Mark and Spencer Plan A with Oxfam

Mark & Spencer PLC

Company overview

Mark and Spencer group (M&S) is one of the leading retailers of clothing, food and home ware in the UK. M&S operates over fifty-­‐territory worldwide, the company have its headquarter in London and trade in the stock exchange under London Ticker ‘MKS’. The company employed up to almost 82,000 people.

Mark and Spencer revenue for 2013 was £10 billions (increase by 1.3%) with year ended in March, profit before tax is £564.3 millions (decrease by 14.2%). Earning per share drop 10.2% to 29.2p in the 2013 annual report.

Business description

Mark and Spencer group is the holding group of the Mark & Spencer group of companies. The company is one of the UK leading retailers. Mark and Spencer offer clothing and home products as well as food. The company operates 731 stores in the UK and more than 387 owned and franchised store in over 43 territories. Mar and Spencer operation can be categorized under two division, food and general merchandise.

Food division comprise of four main areas: fresh, natural, healthy food and exceptional everyday food.

General merchandise division is divided into two segment, clothing and home. Clothing segment offers women’s wear, men’s wear, lingerie, children’s wear, accessories and footwear.

Home segment offers home ware, home accessories, kitchen, tableware, lighting and furniture products.

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Ethics and Sustainable Development Mark and Spencer Plan A with Oxfam

History

Founded in 1884 as a stall at an open market in Leeds, the UK. Then known as Mark’s Penny Bazaar, it was the household goods, haberdashery, and toy business of Michael Marks, a Jewish refugee from Poland. In 1894, he took Thomas Spencer as a business partner. M&S was registered as private limited company in 1903.

SWOT analysis

S: one of the most powerful retail brand. Marks & Spencer products is percieved ad value for money due to its quality. Strong workforce with over 80 thousands employees.

W: strong competition from other brand in the industry

.

do not have the control with the partnership (garment industry, third parties

)

SWOT O: expand to new market "India, China" where business is prospering. introduce new market segments allowing higher revenue.

T: threats from other retailers (with discounted price) globalising mean they will have to deal with different legal, politics. attack by NGO'S

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Ethics and Sustainable Development Mark and Spencer Plan A with Oxfam

Pestle analysis

Political

• constantly chaniging political climate • taxation in the industry also varied • government policies change from time to time

Economical • M&S is now expanding from UK to global, from national to international • varies business core (retailers, jinancing, insurance)

Social • the shopping habit is changing since the economy crisis. the eating habit and clothing shopping have changed. • donating to varies charities

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Ethics and Sustainable Development Mark and Spencer Plan A with Oxfam

Technology • technology innovation through out. • web service, online shopping, communication solutions

Legal • recent lawsuit of copyright infringment with Interjlora • recent sweatshop scandal • jines by the UK of putting employees, customers at risk of inhaling asbestos

Environmental • jirst major retailer to become carbon neutral by

Outline some problem facing retailers in UK

The problem facing any retailers in the industry is waste, emission of greenhouse gas through various ways in their daily business running and also sustainable products. How to control and manage these problems is a big problem for all corporation/retailers. With around 300 million tonnes of waste being throw away per year in the UK, it is a big issue that need to have a sooner solution. Account for that 300 million tonnes are around 35 million tonnes from household, 10 million tonnes from packaging (corp, 2013) According to WRAP “600 million tonnes of product + material enter the UK each year, only 115 million tonnes are recycle” (WRAP, 2014) Hereafter I will outline some of the main issues that Retailers are facing, main focusing will be on the wastes and greenhouse gas emissions.

i. Wastes by sectors

2004 2006 2008 a) Household 31,007 32,466 31,539 b) Food 7,789 7,859 6,959 c) Textiles 912 430 323 (GOV.UK, 2011) 6

1. Waste

Ethics and Sustainable Development Mark and Spencer Plan A with Oxfam * a: wastes from household b: wastes by manufacturing of food products + tobacco + beverage c: wastes by textiles (Figures are in million tonnes)

ii. Wastes by types

2004 2006 2008 Textiles 377 243 269 Household 52,363 46,364 42,537 (GOV.UK, 2011) (Figures are in million tonnes)

2. Greenhouse gas emissions (UK)

i. Emission of Greenhouse gases

(GOV.UK, 2014)

ii. Breakdown of 2012 UK greenhouse gas emissions by gas and sector

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Ethics and Sustainable Development Mark and Spencer Plan A with Oxfam

(GOV.UK, 2014)

iii. Greenhouse gas emissions by source sector

(GOV.UK, 2014)

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Ethics and Sustainable Development Mark and Spencer Plan A with Oxfam

Plan A

Outline

Marks and Spencer launch plan A in January 2007 with 100 commitments to achieve by 2012. The plan is to dramatically increase the environmental sustainability of the business and is expect to cost £200 million. The plan A commitments are under the heading: (corporation, 2007 ) • Climate change • Waste • Sustainable raw material • Fair partner • Health Within 3 years of operating, the plan A has achieved 62 of its original commitments in the 2010 report. Marks and Spencer then set 80 new commitments to the plan. In 2013 report the plan has achieved 139 commitments, 31 on plan, 5 behind plan and 1 cancel. The company aim is to become the most sustainable retailer by 2015. (corporation, marks and spencer, 2013) In 2012 Marks and Spencer become the first UK retailers to be ‘carbon neutral’ after 5 years of introducing plan A to its business. This is achieved by reducing energy usage by 28% through more energy efficient refrigeration and counting renewable energy tariff & offsetting.

Marks and Spencer plan A is divided into 7 pillars

Involve Make Climate Waste Natural Fair Health our plan A change resource partner and well customers how we being in plan A do business Hereafter I will look into detail of the Waste Pillar of Marks and Spencer plan A.

Pillar 4: waste

i. Create partnership to help our customers reuse or recycle all our products and packaging. 9

Ethics and Sustainable Development Mark and Spencer Plan A with Oxfam ii. iii.

Send no operational and construction waste to landfill and reduce our operational waste Help our suppliers to reduce waste and send no waste to landfill.

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Ethics and Sustainable Development Mark and Spencer Plan A with Oxfam

Partner with Oxfam

Within this Plan A of Mark and Spencer (hereafter known as M&S, or the Company) I will analysis the project that M&S partner with Oxfam (Oxfam clothes exchange) in order to reduce waste sending to landfill and also trying to be carbon neutral. Either if the company has live up to the promises or it’s just the commitment that company creates to make public think they are a green company.

“We teamed up with Oxfam to encourage customers to recycle clothes they no longer wear. Donate an item of M&S labeled clothing to Oxfam and you’ll receive a voucher for £5 off when you spend £35 at M&S.” (MarkandSpencer.com)

The project has been running since 2008 and already raised £3 millions for Oxfam charity work. The project is one way to help M&S reduce down its carbon 11

Ethics and Sustainable Development Mark and Spencer Plan A with Oxfam emission, cut down waste sending to landfill as clothes are being recycle, or send to poor countries and being re-­‐use therefore the products lifecycle has been increase by the project, also by teaming up with Oxfam M&S allow Oxfam to benefit from the cash generate to run their charity works.

The partnership with Oxfam has expand in 2012 when Mark & Spencer launch “Shwopping Scheme”. M&S want customers to hand in old, unwanted clothes when they buy a new one. This old clothes will then be send to Oxfam to be recycle or re-­‐use.

“It wants to kick-­‐start a "buy one, give one" culture which could allow unwanted items to be resold, reused or recycled by its charity partner Oxfam.” (Smithers, 2012)

“To recap how Shwopping works: customers can drop off unwanted garments at an M&S store in a “Shwop Drop Box” (only Ms. Lumley can elegantly articulate that term). In return, customers can enter drawings for prizes, and today, in fact, those who walk into an M&S store and “Shwop” receive a £5 voucher redeemable at the stores.” (Kaye, 2013) There are about 1 billion garments are being sent to the landfill annually, and worst of in the UK where over 350 millions new garments are being sold each year.

M&S collect those unwanted clothes, which were drop into stores and send to Oxfam where it will be sorted. Cold weather clothing will be sending to the Eastern Europe whereas hot weather clothing will be send down to Africa. While some other are being sold in charity shop in the UK. Poor condition clothing is being recycle into mattress bedding. This way M&S has help to increase the life cycle of the garments products and also help Oxfam to increase it revenue to support others projects.

“But Shwopping has already made progress. So far almost 4 million garments have been “shwopped (GOV.UK),” with the result that 1,300 tons of clothing have not ended up in landfill. The program has generated $3.7 million dollars for Oxfam and the programs the NGO funds worldwide.” (Kaye, 2013)

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Ethics and Sustainable Development Mark and Spencer Plan A with Oxfam According to Adam Elman of M&S the mass consumer changing process is a long road but Mark and Spencer has started it and it is progressing on its path of becoming ethical and sustainable, environmental friendly. Not only they are helping themselves but also Oxfam is benefit from the project also.

“This scheme shows how a simple and innovative idea can inspire people, making it easy for them to make a contribution to their community and the wider world.” (GOV.UK) “It’s brilliant to see business, charity and people across the country coming together to make a real difference -­‐ a great example of the Big Society” (GOV.UK)

Mark and Spencer has been honor by the UK government for the Shwopping scheme result, they won the “Big society award winner” because of their effort in reducing the waste sending to landfill whilst supporting Oxfam with their financial. (GOV.UK)

The scheme is now being follow by others in the industry with example of H&M.

Conclusion

Since develop in 2008 Mark and Spencer partner with Oxfam for Clothes exchange and Shwopping in 2012 they have produce very positive results, which were notice by the society and government. The movement has caused others in the same industry to rethink about their strategies and green business. The projects is fully supported by consumers and corporation because it is beneficial for both parties as consumers get to make financial better off from dropping off unwanted clothes whilst corporation get to make an impact into the making a better society.

The project (partnership with Oxfam) had create positive results for both parties since M&S has increase its green image whilst financial supporting Oxfam.

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Ethics and Sustainable Development Mark and Spencer Plan A with Oxfam

Oxfam

“Oxfam is a global movement of people who share the belief that, in a world rich in resources, poverty isn't inevitable. It's an injustice which can, and must, be overcome.” (Oxfam) Oxfam is a global movement of people who believe that the world is rich in

resources and that poor could be erase from the planet if we all work together.

Oxfam is an NGO, which was formed in 1995, their aims is to reduce poverty and injustice on international stage. They are well known for delivering emergency relief and long term developing. Also Oxfam is part of the global movement of fair trade, better health and education service for all people and also combat climate change.

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Ethics and Sustainable Development Mark and Spencer Plan A with Oxfam

Bibliography

WRAP. (2014, January 01). WRAP. Retrieved February 5, 2014, from http://www.wrap.org.uk/content/facts-­‐and-­‐figures: http://www.wrap.org.uk/content/facts-­‐and-­‐figures corp, M. a. (2013, January 01). Your Marks and Spencer . (Marks and Spencer ) Retrieved February 5, 2014, from Your Marks and Spencer plan A report : http://planareport.marksandspencer.com/review-­‐of-­‐the-­‐year/waste/ corporation, m. (2007 ). how we do business 2007 report. marks and spencer corp. corporation, marks and spencer. (2013). marks and spencer plan A report . Retrieved February 7, 2014, from http://planareport.marksandspencer.com/review-­‐of-­‐the-­‐year/ GOV.UK. (2014). UK Greenhouse gases emissions. GOV.UK, Department of Energy and Climate change. GOV.UK. GOV.UK. (n.d.). https://www.gov.uk/government/news/ms-­‐shwopping-­‐scheme-­‐ wins-­‐big-­‐society-­‐award. Retrieved January 07, 2014, from https://www.gov.uk/government/news/ms-­‐shwopping-­‐scheme-­‐wins-­‐big-­‐ society-­‐award: https://www.gov.uk/government/news/ms-­‐shwopping-­‐scheme-­‐ wins-­‐big-­‐society-­‐award GOV.UK. (2011). https://www.gov.uk/government/statistical-­‐data-­‐sets/env23-­‐uk-­‐ waste-­‐data-­‐and-­‐management. GOV.UK, Department for Environmental, Food & Rural affairs . GOV.UK. Kaye, L. (2013, May 09). Triple Pundit. Retrieved January 07, 2014, from http://www.triplepundit.com/2013/05/marks-­‐and-­‐spencer-­‐shwopping/: http://www.triplepundit.com/2013/05/marks-­‐and-­‐spencer-­‐shwopping/ MarkandSpencer.com. (n.d.). Markandspencer.com. (Mark and Spencer) Retrieved January 02, 2014, from http://plana.marksandspencer.com/about/partnerships/oxfam/stories/10/ Oxfam. (n.d.). http://www.oxfam.org.uk/what-­‐we-­‐do/about-­‐us. Retrieved January 07, 2014, from http://www.oxfam.org.uk/what-­‐we-­‐do/about-­‐us: http://www.oxfam.org.uk/what-­‐we-­‐do/about-­‐us Smithers, R. (2012, April 26). The Guardian. (T. Guardian, Producer) Retrieved 01 07, 2014, from http://www.theguardian.com/money/2012/apr/26/marks-­‐ spencer-­‐shwopping-­‐scheme: http://www.theguardian.com/money/2012/apr/26/marks-­‐spencer-­‐ shwopping-­‐scheme

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...An Analysis of Marks and Spencer INTRODUCTION TO THE FIRM AND ITS INDUSTRY Marks and Spencer is one of the largest retailers in the United Kingdom, and is also known as a major retailer selling diverse product ranges under their own exclusive brand in more than thirty countries. Customer confidence in the Marks and Spencer brand remains second to none. According to recent research undertaken by the Company, it shows that, in clothing, Mark and Spencer has a clear lead over all its major competitors in the key areas of fit, quality, trust, breadth of range and customer service. In November of 2000, Marks and Spencer will launch a trial of three new lingerie-only outlets in Paris, Hamburg and Dusseldorf. According to industry statistics, Marks & Spencer remains the clear leader in the UK lingerie market, with over thirty percent of the market share. These pilot stores, distinctly branded 'msl', are designed to showcase the product range, taking the very best of Marks & Spencer lingerie to the Continent. Moreover, twenty-five percent of the 'msl' range has been designed exclusively for the continental market (Marks & Spencer PG). According to David Norgrove, Marks & Spencer Executive Director, the new stores developed by Marks and Spencer "clearly show how we can give customers what they want in the way they want it. Today we have both depth of product and a variety of retail formats, so that we can encompass factory outlet stores and designer clothing......

Words: 1617 - Pages: 7

Premium Essay

Marks and Specner

...Marks and Spencer (M&S) is one of the many well-known British retailers; boasting over 700 stores in UK only and a work force of over 78,000 people world-wide.1 Marks and Spencer manages four (4) major sections, clothing, food, home and financial services. In clothing, marks and Spencer offer women’s wear, lingerie, menswear, children’s wear and footwear. For food, they offer fresh foods, ready meals, food for special occasions and wine. In the home section, they vend designer furniture, for example Autograph. With over 21 million people visiting the stores each week, M&S has become the number one provider of women wear and lingerie in the UK, and are rapidly growing their market share in men wear, kids wear and home.2 The clothing and home ware sales account for 49% of its business whilst 51% is in food i.e. fresh produce, groceries, partly-prepared meals and ready meals.3 In 2007; M&S unveiled the Plan A- a £200m project to become carbon neutral by 2012 as part of a contribution to limit climate change. “Through Plan A we are working with our customers and our suppliers to combat climate change, reduce waste, use sustainable new materials, trade ethically and help our customers to lead healthier lifestyles”4 Business Strengths and Weaknesses: M&S have been known for their brand and its awareness worldwide, which has resulted to be one of their strongest assets 5. M&S is the leading clothes retailer in UK and has managed to offer more choices and......

Words: 1850 - Pages: 8