Premium Essay

Masters in Business Administration

In: Business and Management

Submitted By dennisgaya
Words 11140
Pages 45
C H A P T E R

The External Environment

4

The Environmental Domain Task Environment • General Environment • International Context Environmental Uncertainty Simple-Complex Dimension • Stable-Unstable Dimension • Framework Adapting to Environmental Uncertainty Positions and Departments • Buffering and Boundary Spanning • Differentiation and Integration • Organic Versus Mechanistic Management Processes • Planning and Forecasting Resource Dependence Controlling Environmental Resources Establishing Interorganizational Linkages • Controlling the Environmental Domain • Organization-Environment Integrative Framework

Chapter Four

The External Environment

53

M

any companies are surprised by changes in the external environment. Perhaps the greatest tumult for today’s organizations has been created by the rapid expansion of e-commerce. For example, Amazon.com was ringing up on-line book sales for more than a year before managers at Barnes & Noble even began thinking about a Web site. Barnes & Noble was highly successful with its book superstore concept, but its early efforts in e-commerce were marked by costly mistakes and missed opportunities. Even though the company burned through $100 million in an effort to “crush Amazon,” Barnesandnoble.com was still selling only 15 percent of books bought online compared to Amazon’s 75 percent.1 Firms in every industry, from auto manufacturing to telecommlunications, face similar uncertainty. Many factors in the external environment cause turbulence and uncertainty for organizations.Anheuser-Busch’s CEO, for example, admits that his company was “five years late in recognizing that microbreweries were going to take as much market share as they did and five years late in recognizing that we should have joined them.”2 Small retailers have long suffered threats from huge discount stores such as Wal-Mart and Home Depot.…...

Similar Documents

Premium Essay

Why a Master in Business Administration

...Why a Master in Business Administration Luis D. Perez Morales MGT/521 MANAGEMENT April-Tuesday, 2011 Dra. Carmen Bonilla-Quianes Why a Master in Business Administration? After almost 11 years of my life working as an IT Support Specialist. I recognized that in some way I was in a better location inside the company, and earning more money than some colleagues that have the same position that I got because I did bring a Bachelors degree for the interview. Don’t get me wrong it didn’t make me better than them at all, but it helps me to get the job and negotiate the salary. It couldn’t happen without the Bachelors Degree. Now I see myself in a career that didn’t fill up my expectations as a professional nor in monetary too. Don’t get me wrong, I’m very thankful for all I’ve been able to do with my actual job. But part of me wants a change right away. After a couple of months of serious research, I find out that most of the people that works in some way supervising personnel and/or founds for a company, got jobs that are in more demand, with better salaries than the one that I got in this moment. Also most of them end up with their own companies, if they what to. Remember, they already know how to run a business; the difference is the type of business. What was the difference between me and them? They were supervisors, managers, and or administrators. I can say a big part of company owners accepts, even likes the idea of having someone else running their company while...

Words: 982 - Pages: 4

Premium Essay

Pursue a Master in Business Administration

...To pursue a master's in business administration Gary M. Newsome MGT/521 August 17, 2010 Stephanie Jackson To pursue a master's in business administration Many people set goals in life with a mindset of accomplishing these goals, and there is no more important goal than achieving a higher degree in education. It always has been my ultimate goal to achieve a master’s in business administration (MBA), but because of the time constraints and long deployments of military service, attending an institution of higher education for an MBA was out of the question. After 30 years of military service and beyond the age of 50, there is no better time to conquer my dreams and achieve my personal goal in obtaining my MBA. This accomplishment will open new a new path toward venturing into another outstanding career. The value of higher education is an important factor for advancement. The opportunity to excel would be the primary reason to achieve this goal while gaining the skills, and knowledge, of management. A position of increased responsibility requires much knowledge to be successful and a company, or business, may fail without these credentials. Mintzberg stated that “managers are important people who are supposed to sit above others, removed and disconnected from the work of making products and selling services. The higher they go, the more important they are, so that on reaching the top, becoming Chief Executive Officer; they are the corporation even if they arrived......

Words: 1190 - Pages: 5

Premium Essay

Masters of Business Administration

...CORPORATE FINANCE INVESTMENT THEORY STRATEGIC MANAGEMENT Activities Fees Total Cr. 12 Grand Total MASTER OF BUSINESS ADMINISTRATION (1 YEAR) 17 BRAC Bank Ltd. Collection Booth SEU Campus # 2 (GF) Spring Name ID# Summer FIROZ AHMED 2 0 1 Fall 4 SL# Course Code 1 2 3 4 BUS8101(4) FIN6150(2) FIN6161(1) MGT5199(1) Prev Grade Credit Hour Criteria Amount (TK) 3 3 3 3 Regular 10800 Regular 10800 Regular 10800 Regular 10800 1000 44200 Signature of Student Date: Academic Advisor/ Registration Officer Date: Chairman/Coordinator Date: Received by Program Office Date: Southeast University Course Registration Form (Credit Voucher) Year : Program 0 1 0 0 0 4 0 0 4 Batch MASTER OF BUSINESS ADMINISTRATION (1 YEAR) 17 BRAC Bank Ltd. Collection Booth SEU Campus # 2 (GF) Spring Name ID# Summer FIROZ AHMED 2 0 1 Fall 4 *** Amount paid as 1st Installment @ 40% of total fees - 17680 Signature of Student Date: BRAC Bank Ltd. Date: Southeast University Course Registration Form (Student's Copy) [ Preserve this document for future reference.] Spring Name ID# Summer FIROZ AHMED 2 0 1 4 0 1 0 0 0 4 0 0 4 Fall Program Batch Course Title DISSERTATION/PROJECT CORPORATE FINANCE INVESTMENT THEORY STRATEGIC MANAGEMENT Activities Fees Total Cr. 12 Grand Total 17680 *** Amount paid as 1st Installment @ 40% of total fees Year : MASTER OF BUSINESS ADMINISTRATION (1 YEAR) 17 Prev Grade Credit Hour Criteria Amount (TK) 3 3 3 3 Regular 10800......

Words: 348 - Pages: 2

Free Essay

Master in Business Administration

...Product Version 9.1 October 2009 Encounter Conformal Equivalence Checking Reference Manual Command Reference -NOMap -NOPin_keep -PIN_keep Skips the automatic key point mapping when the system mode is changed from Setup to LEC. In an effort to reduce memory use, Conformal does not keep certain gate pins. This is the default. Keeps all gate pin information for gate reporting. Use this option when reporting gate information at the design level. It will increase memory use. Does not fold a master-slave latch into a D flip-flop. This is the default. Folds a master-slave latch into a D flip-flop. Does not treat latches that are always enabled as transparent. This is the default. Converts D-Latches into buffers if the clock ports of the D-latches are always enabled. Does not convert two latches in an LSSD format into a DFF gate when the reset signal is connected only to the master. Converts two latches in an LSSD format into a DFF gate when the reset signal is connected only to the master. Does not collapse multi-port latches into a single-port latch. This is the default. Collapses multi-port latches into a single-port latch. Does not merge state elements that are functionally equivalent. This is the default. Merges state elements that are functionally equivalent. Does not merge sequential elements in the clock cone of a DFF or D-latch. This is the default. Merges common groups of sequential elements into one sequential element in the clock cone of a DFF or D-latch.......

Words: 66266 - Pages: 266

Premium Essay

Masters of Business Administration

...IIBM Institute of Business Management Examination Paper MM.100 Distribution & Logistics Management Section A: Objective Type & Short Questions (30 marks) • This section consists of Multiple Choice questions & short note questions. • Answer all the questions. • Part one questions carry 1 mark each & Part Two questions carry 5 marks each. Part One: Multiple Choices: 1. It deals with the movement of finished goods from the last point of production to the point of consumption. a. Marketing Channel Management b. Logistics Management c. Boundaries d. Relationships 2. Which conflict is one of the major bottleneck in the development & maintenance of partnering channel relationship a. Channel conflict b. Management conflict c. Logistics conflict d. Distribution conflict 3. The phase of externally integrated business function era (1990s onwards) is recognized as the era of a. Logistics Management b. Human Resource Management c. Financial Management d. Supply Chain Management 4. may be conducted from time-to-time or at least once in a year to know about change in the expectation levels & actual performance a. Customer Service Monitoring cell b. Formal Customer Satisfaction Survey c. Customer Conference d. Customer Feedback System 5. The firm‟s incomplete or inaccurate knowledge of customer‟s service expectations is known as ...

Words: 2965 - Pages: 12

Premium Essay

Master of Business Administration

...SYSTEM CONCEPTS A system can be simply defined as a group of interrelated or interacting elements forming a unified whole. Many examples of systems can be found in the physical and biological sciences, in modern technology, and in human society. Thus, we can talk of the physical system of the sun and its planets, the biological system of the human body, the technological system of an oil refinery, and the socioeconomic system m of or a business organization. producing outputs in an organized transformation process. Such a interacting components or functions: • Input involves capturing and assembling elements that enter the system to be processed. For example, raw materials, energy, data, and human efforts must be secured and organized for processing. • Processing involves transformation process that convert input into output. Examples are a manufacturing process, the human breathing process, mathematical calculations. w w w .k in system (sometimes called a dynamic system) has three basic in d together toward a common goal by accepting inputs and ia A system is a group of interrelated components working .c o 1 • Output involves transferring elements that have been produced by a transformation process to their ultimate destination. services, For example, finished products, human be and management information must transmitted to their human users. Example A manufacturing system accepts raw materials as......

Words: 27464 - Pages: 110

Premium Essay

Master in Business Administration

...with, different ideas, different beliefs, different ages/positions, and so much more. The job of a leader is to get all those different aspects of the business working in a way to where everyone can function and be productive towards the company goals. The goals could be to produce items that will sell in stores or services that will be provided to customers. Whatever the business does, it is the job of the leadership team to ensure cohesion and ensure that every employee feels like they are part of the team. Having a business with a fully functional staff is hard enough. Add in creating a team environment where employees work together to achieve goals is much harder. There are so many conflicting ideas and sometimes motivation can be a huge issue. When team motivation is down that can cause a huge decline in productivity, thus, it is very important to create a motivational plan that will encourage job satisfaction, low turnover, increase both productivity and quality work. These four items will create an output that benefits everyone. The employees will be happy working for the business and the business will be able to make profit from the productivity and quality of the product. Creating an organization motivation plan is not as easy as it may sound. As mentioned above, there are many factors that go into a business, so the motivation plan would need to encompass all of those factors and make sure that everyone turns out a winner and that no one is left out of......

Words: 1783 - Pages: 8

Premium Essay

Master of Business Administration

... PROJECT PROPOSAL FORMAT I. PROJECT DESCRIPTION • Project Title: (PROJECT TITLE) • Type of Project: (education-training/ health-medical mission/ arts exhibit, etc.) • Project Proponent/s: (Name of organization) • Number of Beneficiaries: (no. of households and individuals) • Project Beneficiaries: (Urban poor, women, youth, etc.) • Location of Beneficiaries: (address of beneficiaries) • Date of Implementation/Duration: (Start date/number of implementation days) • Area of Project Implementation: (address where project was implemented) • Budget Requirement: (overall amount of budget requirement) II. BACKGROUND/SITUATION ANALYSIS • What prompted the project? • Is there an existing concern or potential problem that you want to address? III. PROJECT OBJECTIVES |OBJECTIVES |STRATEGIES | |What does the project hope to achieve? |What are the strategies that must be done to meet the | | |objectives? | IV. DESIRED IMPACT AND OUTCOME OF THE PROJECT • What are the long term effects of the project? (Economic, social, cultural, institutional, environmental, technological, etc.) • What are the specific......

Words: 320 - Pages: 2

Premium Essay

Masters in Business Administration

...FITNESS MANTRA MUSCULARITY AND STRENGTH In one line ,there is no relation between muscle and strength. A muscular man may be as strong/weak as a person who has never been to gym and vice-versa. Going forward , we will explore two aspects of fitness that is strength and muscularity and means to achieve both and how both are intertwined yet different. TWO TYPES OF MUSCLE GROWTH Sarcoplasmic Hypertrophy ( Sarco ): This is an increase in the muscle cell fluid (sarcoplasm) within the muscle cell. This is a fast way to increase the size of a muscle, but since sarcoplasm is a fluid and can't contract, it won't make the muscle significantly stronger. Myofibrillar Hypertrophy ( Myo ) This is actual muscle fiber growth. Since muscle fibers can contract, growth in this area leads to dramatic improvements in strength. This leads to very limited gains in muscle size. DIAGRAM ILLUSTRATION OF BOTH TYPES Consider balloon as your muscle. Now there are two ways to increase the size of balloon 1) Increase the water in the balloon so balloon appears bigger — SARCO 2) Increase the thickness of balloon so that balloon can hold more water—MAYO FITNESS MANTRA Our muscle consists of about 75 % water. Water acts as a elixir both when you are trying to reduce weight and trying to gain muscle. Intake of water in range of 4-6 L daily is optimum for both weight reduction and muscle building FLUID FILLED BALLOON ( SARCO) THICK LAYER BALLOON ( MYO ) SARCO PHASE KEY POINTS :High......

Words: 860 - Pages: 4

Free Essay

Master of Business Administration

... Guest Facilities * 24-hour reception * Shops * Tour and airline ticketing desk * Air-conditioned van, 4WD or car on hire for sight-seeing * Fully equipped business centre * Laundry and valet * Airport shuttle * Room service Mandalay Hill Resort Hotel Swimming Pool Gymnasium Hotel Rooms 1. Superior (x96) (USS 170++, 200++) 2. Deluxe (x78) (USS 230++, 250++) 3. Corner Suite (x18) (USS 300++, 300++) 4. Junior Suite (x8) (USS 400++, 400++) 5. Executive Suite (x5) (USS 500++, 500++) 6. Mandalar Spa Villa (x2) (USS 1200++, 1200++) 7. Presedential Suite (x1) (USS 1500++, 1500++) Organization Chart of Mandalay Hill Resort Hotel LP Holding Co.,Ltd Managing Director Director General Manager HR Finance F & B Kitchen FO HKEngineering Laundry Dept: Dept: Dept: Dept: Dept:Dept: Dept: Dept: HR = Human Resource FO = Front Office F & B = Food & Beverage HK = House Keeping Food and Beverage Department Main Responsibility of Hotel Departments Human Resource Department * Staff recruitment, selection and placement * Staff administration * Staff relation * Staff motivation * Staff disciplinary control Front Office Department * Hotel booking/ reservation * Payment/ cash * Reception *...

Words: 2127 - Pages: 9

Free Essay

Masters in Business and Administration

...CURRICULUM VITAE #43 NDIDEM USANG ISO ROAD CALABAR, CROSS RIVER STATE. PHONE: 0803-3647116 /0805-1729899 • E-MAIL: charlesatu@yahoo.co.uk CHARLES A.ATU OBJECTIVE To work with dedication, honesty, integrity and good character that will maximize our joint efforts in providing excellent services to our clients and the society at large. SKILL Computer literate with knowledge of Microsoft Word/Excel and a minimal typing speed. OTHER SKILLS i. Good communication and inter-personal skills with the ability to work with or without supervision. ii. Ability to achieve organizational goals. iii. Ability to work under pressure PERSONAL INFORMATION DATE OF BIRTH: 10th January, 1977 PLACE OF BIRTH: Calabar SEX: Male MARITAL STATUS: Single L.G.A: Ikom STATE OF ORIGIN: Cross River State NATIONALITY: Nigerian EDUCATIONAL QUALIFICATIONS WITH DATES & CERTIFICATES OBTAINED i. Senior Secondary School Certificate - 1992 ii University of Calabar, Calabar. Diploma In Religious Studies - 1997 iii. University of Calabar, Calabar. B.A. Philosophy - 2002 iv. State Computer Training Institute Calabar, Cross River State. Certificate in Information Tech. - 2003 v. Cross......

Words: 268 - Pages: 2

Free Essay

Master of Business Administration

...[PROBLEMS IN THE EMERGENCY DEPARTMENTS OF PAKISTAN] ADVISOR: MR OMAR AZIZ BABAR GROUP MEMBERS: ABSHAM MEHBOOB (08-0014) AGHA MUREED AHMAD (08-0636) HAMZA AHMED JALAL (08-0282) NABEEL ATIQ SYED (08-0141) SYED ALI HAIDER SHAH (08-0176) SUBMISSION DATE: 07-05-2012 This project is solely the work of the author and is submitted in partial fulfillment of the requirements of the Degree of Bachelors of Business Administration EXECUTIVE SUMMARY Our FYP project is based on the issues in the emergency department of health sector of Pakistan on which we are conducting a research work. As we hear about the problems that occur in this department of health sector and the difficulties that people face we will be looking into the depth of these issues and try to highlight the key points that create such a situation. Our main objective is to find the gap between the perception and reality. We go about in our project first giving a brief introduction of the emergency department of health sector according to the secondary data that we collected. We also discussed the techniques, strategies and standard operational procedures i.e. SOP’s according to which emergencies should operate. Moreover we also discussed emergency ethics that are the first and foremost base to determine how the doctors are expected to behave......

Words: 13489 - Pages: 54

Premium Essay

Masters in Business Administration

...IIBM Institute of Business Management Examination Paper MM.100 Distribution & Logistics Management Section A: Objective Type & Short Questions (30 marks) • This section consists of Multiple Choice questions & short note questions. • Answer all the questions. • Part one questions carry 1 mark each & Part Two questions carry 5 marks each. Part One: Multiple Choices: 1. It deals with the movement of finished goods from the last point of production to the point of consumption. a. Marketing Channel Management b. Logistics Management c. Boundaries d. Relationships 2. Which conflict is one of the major bottleneck in the development & maintenance of partnering channel relationship a. Channel conflict b. Management conflict c. Logistics conflict d. Distribution conflict 3. The phase of externally integrated business function era (1990s onwards) is recognized as the era of a. Logistics Management b. Human Resource Management c. Financial Management d. Supply Chain Management 4. may be conducted from time-to-time or at least once in a year to know about change in the expectation levels & actual performance a. Customer Service Monitoring cell b. Formal Customer Satisfaction Survey c. Customer Conference d. Customer Feedback System 5. The firm‟s incomplete or inaccurate knowledge of customer‟s service expectations is known as ...

Words: 2965 - Pages: 12

Premium Essay

Masters of Business Administration

...managers be proficient in order to perform well in today’s environment? a. HR proficiencies b. business proficiencies c. leadership proficiencies d. learning proficiencies e. all of the above (e; moderate; p. 16) 59. Marshall wants to report the value of the knowledge, skill, and performance of the organization’s workforce. To illustrate how employees add value to an organization, Marshall should utilize the _____ metric. a. revenue factor b. human capital value added c. training investment d. HR expense factor e. intangible assets (b; moderate; p. 15) 60. Of the four categories of proficiencies necessary for HR managers, which one refers to traditional knowledge and skills in areas such as employee selection, training, and compensation? a. HR proficiencies b. business proficiencies c. leadership proficiencies d. learning proficiencies e. staffing proficiencies (a; moderate; p. 17) 61. Of the four categories of proficiencies necessary for HR managers, which one refers to knowledge of strategic planning, marketing, production, and finance? a. HR proficiencies b. business proficiencies c. leadership proficiencies d. learning proficiencies e. staffing proficiencies (b; moderate; p. 17) 62. Of the four categories of proficiencies necessary for HR managers, which one refers to the ability to work with and lead management groups? a. HR proficiencies b. business proficiencies c. leadership proficiencies d. learning......

Words: 4742 - Pages: 19

Premium Essay

Master of Business Administration

...philosophy and methods to the new employees. So there must be a lot of training and adaptation period happen after the acquisition. Also, as the articles mentioned, through this deal, P&G also buy in Duracell and Braun, which was described as not-so-attractive-business. But besides the cost to buy these two brands, P&G also get sales and profit from acquire these two brands. So, although there are several costs will happen after the acquisition, these costs may be small compared to its total sales and profit increase. So in my opinion, the synergy is way bigger than 0. Question 2 is about what’s the best way to coordinate. Through the analysis of question 1, we can know that the synergy is bigger than 0, which means gains from coordination exceed costs. So the best way to coordinate is through integration. This was exactly what P&G did in 2005. P&G can use the assets of Gillette better than Gillette itself. P&G has more pricing power in the market and broader distribution system, which can drive the profit and sales of Gillette’s products. P&G’s economics of scale can also decrease the production cost of Gillette’s products. But if they choose to not coordinate, then P&G will lose a new building block of its current business while Gillette can hardly enlarge its sales in short time. So coordinating through the market may not be a good strategy. To sum up, the acquisition of Gillette helped P&G get a great positive synergy. The potential gains is huge, the......

Words: 1022 - Pages: 5