...Arquitectura Sistemas Empresariais Caso de estudo 1 - mCommerce Trabalho Realizado por: Gonçalo Assis nº20082305 Ano Lectivo 2011/2012 1. O que é a regra '8-segundos' da Internet e porque é tão importante para a tecnologia do m-commerce? A regra dos 8 segundos consiste no tempo máximo que um utilizador/cliente está disposto a esperar até que uma página demore a carregar, geralmente uma página que demore mais que 8 segundos o utilizador desiste de executar a determinada tarefa. Qualquer margem que seja superior a 8 segundos leva as pessoas a não optar por utilizar a plataforma mobile para aceder a determinados serviços. Um dos exemplos que esta regra deve ser cumprida é a utilização do telemovel em serviço de transporte, que no Japão milhares de pessoas utilizam o metro para se deslocar e para evitar grandes filas de espera para para adquirir a sua passagem este serviço tem de ter o mínima duração. 2. Porque poderá ser útil que os fornecedores de m-commerce ter registos históricos das compras dos seus utilizadores? Os registos históricos das compras permitem uma melhor optimização dos serviços para com os clientes, ou seja, vai permitir ao utilizador que possa aceder logo a um determinado serviço sem que este tenha de fazer sempre as mesmas acções. Vai evitar a perca de tempo ao entregar logo a solução que o cliente procura. 3. Qual é a maior preocupação que a maioria dos utilizadores de telemóveis têm acerca da utilização dos serviços de m- commerce? Que outras...
Words: 630 - Pages: 3
...What do we mean at DePaul by a “Socially Responsible Leader”? DePaul’s Vision Twenty12 calls for a special focus on “developing socially-responsible leaders and engaged alumni.” This goal is central to the full expression and realization of our Catholic, Vincentian and urban mission, which challenges us to maintain vigilant attention to the common good and to the sacred dignity of all people, especially the poor and marginalized. The development of socially responsible leaders in today’s complex, global, and ever-changing world requires a commitment to students’ holistic and integrated learning by a community of faculty, staff and University partners who accompany and mentor students on their developmental path. Moreover, it requires that the University community itself embody what it seeks to develop in its students, thus acting as an effective mentoring community and environment. At DePaul, five broad categories have emerged as central to our understanding of socially responsible leadership: 1. Self-Understanding & Personal Integrity Socially responsible leaders have achieved a sense of self-authorship or personal agency. They critically assess and actively discern how their personal gifts, talents, resources, and abilities might best contribute to the broader human community. They articulate and live with a sense of authenticity, purpose, and ethical integrity. They maintain an appreciation for the transcendent dimension of human life, and seek ongoing personal...
Words: 569 - Pages: 3
...Literature Review Group 22, Section 4 Rishi Kamal (FT174070) Ritesh Mahajan (FT174071) Rituraj Girnar (FT174072) E-commerce is any form of economic activity that is conducted via electronic medium. M-commerce is a subset of E-commerce. Consumers can choose different devices to shop online. The devices are personal computers, laptops, mobile phones, tablets etc. There is a huge increase in number of mobile phones in India and this is expected to be leveraged by the E-commerce industry. There are more than 286 million debit cards in India and additional security (via security codes) enhances the scope of Ecommerce (Deshmukh, Sujata, & Deshmukh, Prashant, & Thampi, G. T 2013). Initial consumers prefer to shop those goods which don’t have touch and feel factor, but this trend is gradually changing. Customer satisfaction depends on information quality and service quality (Joshi, Priyanka 2015). There are some challenges in m-commerce. Small screens and sparse internet connectivity are some of them .One set of researcher looks at how M Commerce should be adopted. There are articles like "Effective optimization of Web Sites for Mobile access" which talks about technical problems that occurred while introducing E Commerce website over mobile phone screen. (Marci Troutman, Steve Timpson, 2008). Further researchers talked about who are the first adopters of E Commerce mobile applications and their patterns. When M Commerce was introduced the initial users were mostly...
Words: 712 - Pages: 3
...up on your website will need to be marketed and targeted at the right customer audience. The Internet is the most widely used facilitator of information transfer. These computer networks have already changed the way people live and communicate on a business and personal level. It takes only seconds to email a three page document across the coast. Compare this to normal US mail that takes from two to five days to reach its destination. Invoices can now be emailed seconds after a print order is completed and will reach the client before the product does. If I owned a business, I would have to gear my entire website to Mcommerce (mobile commerce). In few years, Internet-enabled mobile devices will outnumber PCs. Mobile commerce is the ability to purchase goods and services through a wireless Internet-enabled device. The emerging technology behind mcommerce is a mobile device equipped with q web-ready micro-browser. (2009 p.115) I would also make my website user friendly and easy to navigate, and don’t add a lot of useless information to the website. I would probably create a web address that’s easy to remember and easy to type. You have about 3-5 seconds to gain the customers interest before exiting and moving-on to another url address. Resources: Baltzan, P., & Phillips, A (2009) CIS500: Buisness driven information systems: 2009 custom edition (2nd ed.). New York: McGraw-Hll Irvin. Pg....
Words: 281 - Pages: 2
...Reservation Systems (CRSs), Global Distribution Systems (GDSs) or tour operators’ Videotext systems (or Leisure Travel Networks). These traditional electronic intermediaries (or ‘eMediaries’), particularly GDSs, progressively consolidated their position. The Internet created the conditions for the emergence of new eMediaries, based on three ePlatforms, namely the Internet, Interactive Digital Television (IDTV) and mobile devices. New eMediaries include a wide range of organisations including suppliers (eg airlines, hotels etc) selling direct on the Internet by allowing users to access directly their reservation systems; web-based travel agents; Internet portals and vortals, and auction sites. The expected proliferation of Digital TV and mCommerce will gradually...
Words: 9761 - Pages: 40
...ensuring area information. 7. Multiple area detecting advances, assembled in the PDAs, are utilized as a part of the arrangement, which can give better administrations, contrasted and different arrangements where just single innovation is utilized. Cell phones are turning into a noteworthy part in everyone's day by day life. A wide range of exercises, including keeping money or budgetary mCommerce exchanges (e.g. web shopping), are these days performed online by means of cell phone applications whilst moving. Half of all cell phone proprietors in the U.S utilized their cell phone for managing an account exchanges in the first quarter of 2011. This is an increment of almost 100% contrasted with the prior year (Frank Diekmann 2011). Be that as it may, a large portion of the procedures used to verify the customer towards the remote authenticator (i.e. the bank offering a money related administration) in these mCommerce applications still base upon exemplary (and static) verification elements like passwords, tokens or biometrics. The way that the customer is moving, whilst utilizing these mCommerce applications is not considered or used to upgrade the verification security. ...
Words: 788 - Pages: 4
...youtube.com/watch?v=aO--a5yhJCg PART 2 URL http://www.youtube.com/watch?v=fBlLxVeCouo continued Chapter 8 Case 2 M-CoMMerCe: the past, present, and Future 2 PART 3 URL TAGS SUMMARY http://www.youtube.com/watch?v=DsDGNLjYPxQ Tellabs; m-commerce; mobile commerce; 3g networks; online payment systems; backhaul network; customer expectations; limitations. Mobile Commerce is a new reality. This wireless, next-generation evolution of e-commerce is already poised to change the way both consumers and operators do business. Narrated by Gabriel Brown, Chief Analyst for Unstrung Insider, Tellabs’ three-part podcast series delves into the current state of mcommerce: its history, promises, challenges, early adopters, and potential. Industry analysts, end users, and Tellabs experts analyze topics ranging from mCommerce technology requirements and backhaul demands to security and standards issues, current and future markets, and revenue expectations. CASE Mobile commerce is poised to reshape the way people manage their everyday lives. As mobile devices are equipped with more and more capabilities, especially broadband Internet access and mobile payment systems, we will come to rely on these devices as essential to us. The value of mobile commerce in the United States is expected to increase from 78 million dollars in 2007 to 11.5 billion in 2011. The number of people using m-commerce services will increase to 52 million in that time. This includes people using their mobile...
Words: 989 - Pages: 4
...Mobile Value Added Services in India A Report by IAMAI & eTechnology Group@IMRB December 2006 Mobile VAS in India, December 2006 © Internet & Mobile Association of India (IAMAI), 2006 All rights reserved. No part of this report may be reproduced, either in part or in full, without the prior permission of Internet & Mobile Association of India IAMAI & eTechnology Group@IMRB 2 Mobile VAS in India, December 2006 Table of Content Mobile Value Added Services in India............................................................................................1 Introduction......................................................................................................................................4 Executive Summary......................................................................................................................... 5 The Indian Mobile Telephony Market.............................................................................................9 The Role of VAS........................................................................................................................... 12 Environmental factors driving VAS......................................................................................................................... 12 Market efforts driving VAS......................................................................................................................................13 VAS- Definition & Market Size...........
Words: 7091 - Pages: 29
...Chapter 10: E-Commerce: Digital Markets, Digital Goods Case 1: M-Commerce: The Past, Present, and Future Tags: Tellabs; m-commerce; mobile commerce; 3g networks; online payment systems; backhaul network; customer expectations; limitations Summary: Mobile Commerce is a new reality. This wireless, next-generation evolution of e-commerce is already poised to change the way both consumers and operators do business. Narrated by Gabriel Brown, Chief Analyst for Unstrung Insider, Tellabs' three-part podcast series delves into the current state of mcommerce: its history, promises, challenges, early adopters, and potential. Industry analysts, end users, and Tellabs experts analyze topics ranging from mCommerce technology requirements and backhaul demands to security and standards issues, current and future markets, and revenue expectations. Part 1 URL: http://www.youtube.com/watch?v=aO--a5yhJCg Part 2 URL: http://www.youtube.com/watch?v=fBlLxVeCouo Part 3 URL: http://www.youtube.com/watch?v=DsDGNLjYPxQ Case Mobile commerce is poised to reshape the way people manage their everyday lives. As mobile devices are equipped with more and more capabilities, especially broadband Internet access and mobile payment systems, we will come to rely on these devices as essential to us. The value of mobile commerce in the United States is expected to increase from 78 million dollars in 2007 to 11.5 billion in 2011. The number of people using m-commerce services will increase to...
Words: 934 - Pages: 4
...www.pwc.com/india Connect with Consumers Value Added Services: The Next Wave 2 PwC Executive Summary Traditionally, speed has been considered as limiting factor in growth of value added services. The ongoing roll-out of 3G and BWA services could potentially address this gap. India is a young nation with over 64% of its citizens below the age of 34 years and with literacy rate of around 80% amongst the age group of 1524 years. The nation’s growth and employment opportunities have made the younger generation mobile with the rising income. Though current VAS adoption is limited to select set of services, this combination of age, income and people’s mobility promises a great future. We, in this report, through a primary market survey, attempt to highlight the issues that are holding back the growth of Mobile VAS in India and map future consumer preferences. Our market research covers consumers across SEC A, SEC B and SEC C. This report also assesses the current state of VAS ecosystem and how it will evolve. The report evaluates the challenges faced by different stakeholders in VAS ecosystem and how each of them should react to be able to succeed in this new environment. Population Pyramid - India 2010 Source: US Census Bureau VAS adoption in India will spur due to positive demography, growing middle class and increasing spending power of people at the bottom of the pyramid. Connect with Consumer - Value Added Services 3 VAS: Way Forward Executive Summary Page 03 Page 43...
Words: 10058 - Pages: 41
...Course: Mgt 210 Section: 23 Faculty: ZFQ Submission date: 10-08-2015 Name of group members | Id number | A.H.M. Abdullah | 1521119031 | Rayhan Parvez Akash | 1522011630 | Md. Abdullah As Sakib | 1520681631 | Tabasum Kamal Marin | 1410625630 | Anika Mahathaj Faruque | 1421581030 | Sadman Sakib | 1311414630 | Table of Contents Serial number | Contents | Page number | 1) | acknowledgements | 04 | 2) | Executive Summary | 05 | 3) | Introduction | 06 | 4) | Background of the Industry | 07 | 5) | a) Company Overview I. B2M Telecommunication Ltd a) History and Background i. Mission and Vision: ii. Functions and Departments: iii. SWOT Analysis: iv. Business Overview II. REVE Soft b) History and Background v. Mission and Vision: vi. Functions and Departments: vii. SWOT Analysis: viii. Business Overview III. True Bd c) History and Background ix. Mission and Vision: x. Functions and Departments: xi. SWOT Analysis: xii. Business Overview b) Mythology i. Type of Research ii. Type of Data iii. Questionnaire Design iv. Sampling v. Data Collection vi. Data Analysis vii. Sample c) Objectives i. Broad Objective ii. Specific Objectives d) Limitation | 08-23 | 6) | Finding and analysis | 25-27 | 6) | Conclusion | 27-28 | 7) | References | 28 | 8) | Appendix | 29 | Acknowledgements...
Words: 5739 - Pages: 23
...20 Feb 2012 REFERENCE M-COMMERCE PROJECT. Contents 1. INTRODUCTION.............................................................................................................. 2 2. PROFILE ........................................................................................................................... 2 3. FEATURES ....................................................................................................................... 2 20 Feb 2012 1. INTRODUCTION The present specifications concern the supply, the installation and the launch of a Mcommerce system enriched with value added services, such as direct money transfer, mbanking, m-payment, etc., through the Operator network in partnership based on a model of revenue sharing which will be approved by all the signatory parties. 2. PROFILE At present the Operator operates on bands of 900 and 1800MHz with approximately 300 000 subscribers distributed on the whole of the national territory. The Internet network counts more than 6 000 subscribers. We also specialize in the development of Internet contents in particular the creation and the hosting of Websites, messaging, storage of data and supply of sub-domains. We are now constructing more sites to cover 70 % of the territory with GSM network and to develop value-added services to meet the expectations of growing populations. 3. FEATURES The implementation of this system aims at supplying the following features: a) creation and management...
Words: 312 - Pages: 2
...AN OVERVIEW OF TODAY’S AND TOMORROW’S MCOMMERCE IN THE NETHERLANDS AND EUROPE Hong-Vu Dang BMI Paper AN OVERVIEW OF TODAY’S AND TOMORROW’S MCOMMERCE IN THE NETHERLANDS AND EUROPE Hong-Vu Dang BMI Paper Vrije Universiteit Amsterdam Faculty of Sciences Business Mathematics and Informatics De Boelelaan 1081a 1081 HV Amsterdam www.few.vu.nl August 2006 PREFACE A part of the masters programme of the study that I am following, Business Mathematics & Informatics (BMI) at the Vrije Universiteit Amsterdam, is writing a BMI paper. In this paper a problem in the field of BMI is assessed using existing literature. The subjects addressed in this paper are the past, present and future developments of the relatively new phenomenon called m-commerce. Developments discussed will be from a technological perspective as well as a business perspective. I would like to express my gratitude to Dr. S. Bhulai of the Vrije Universiteit Amsterdam for his guidance while I was writing this paper. Hong-Vu Dang BMI paper: An Overview Of Today’s And Tomorrow’s M-Commerce In The Netherlands And Europe ABSTRACT This paper explains: • What m-commerce is: in a nutshell, it is commerce using a mobile device such as a hand-held device or a smart phone; • What it is used for: currently, m-commerce in Europe mainly consists of messaging, such as SMS, and mobile entertainment (think of ringtones, wallpapers, and mobile games); • What technology is involved with m-commerce: this paper describes...
Words: 12093 - Pages: 49
...Electronic Commerce Research and Applications 3 (2004) 389–404 www.elsevier.com/locate/ecra Analysis of E-commerce innovation and impact: a hypercube model Jen-Her Wu a a,b,* , Tzyh-Lih Hisa a,c Department of Information Management, National Sun Yat-Sen University, 70 Lien-Hai Road, Kaohsiung 80424, Taiwan b Institute of Health Care Management, National Sun Yat-Sen University, Kaohsiung, Taiwan c Department of Information Management, Chinese Navel Academy, Kaohsiung, Taiwan Received 17 February 2004; received in revised form 19 April 2004; accepted 19 May 2004 Available online 2 July 2004 Abstract Electronic commerce (E-commerce) innovating applications have posed novel, technical, organizational and commercial challenges. This study uses a hypercube model to investigate these innovative changes and focuses on their impacts on E-commerce stakeholders: providers, E-commerce companies, customers, and complementors. The results indicate that mobile commerce (M-commerce) differs substantially from Web-based commerce in some technological components, yet both share common business model. However, from Web-based to M-commerce, innovation is architectural for customers and E-commerce companies, but a radical change for complementors. From M-commerce to Ucommerce, innovation is modular to customers, architectural to complementors and radical to E-commerce companies and providers. Thereafter, the critical impacts of E-commerce innovations on the stakeholders are identified...
Words: 8521 - Pages: 35
...What is Mobile Business? Many people all over the globe are users of some kind of smartphone that can offers plenty advantages and conveniences. Besides making phone calls, the next most popular advantage many users are taking of smartphones are shopping. Many businesses are picking up on the fact the smartphones user are open to the idea of utilizing their mobile devices for their shopping experience. This is why mobile business or sometimes knows as “m-commerce” is well on its way to becoming the next big thing for e-commerce. As the world knows, Amazon is a “Pure-Play” business and has adopted an extraordinary why of increases sales by using a mobile device. Amazon Mobile App According to ComScore, about half of all U.S. adult smartphone subscribers visited Amazon sites and apps on there their mobile devices in March of 2011. This study proves that many Americans prefer using Amazon apps on their mobile phones than using the regular traditional site. Amazon is able to capitalize on the trend by developing mobile sites that are easy to use and navigate on mobile devices. Now many users who are subscribers to Amazon can easily shop for music, electronics, games and books. Amazon Price Check, Amazon Window Shop, and Amazon Student are some more specific mobile apps that users to can can take advantage and are offered on majority of all of the major smartphone operating systems. Amazon Price Check Amazon Price Check app is another advantage Amazon uses to increase sales...
Words: 423 - Pages: 2
