Premium Essay

Meetings, Conventions

In: Business and Management

Submitted By stst33
Words 2573
Pages 11
Chapter Thirteen

Meetings, Conventions/Exhibitions, and Event Management

Key Teaching Elements/Chapter Outline

Historical Review Page Object.
|People have gathered for meetings for hundreds of years. Meeting purposes have been and are very |446 | |
|diverse. | | |
|Associations go back many centuries; they originated in the United States at the beginning of the 18th |446 | |
|century. Associations spend about $53.5 billion holding meetings and conventions that attract 22.6 | | |
|million attendees (approximately). | | |
|The hospitality and tourism industry consists of a number of associations. (These are listed on page |446 |1 |
|446 in the student text.) Associations offer the following benefits for members: government/political | | |
|voice, marketing avenues, member services, and networking. | | |

Types of Meetings
|Meetings are conferences, workshops, seminars, or other events designed to bring people together in |447 |2, 3 |
|order to exchange information. There are various forms that meetings can take – Clinic, Forum, Seminar,| | |
|Symposium, or Workshop. | | |
|Meetings are mostly organized by corporations, associations, social, military, educational, religious, |447 |2, 3 |
|and fraternal groups (SMERFs)....

Similar Documents

Premium Essay

Trend Article Analysis

...company appeals to people. This proves to be true for the event planning and convention industries. Two articles that pinpoint a couple different trends are “Nifty gadgets taking special events to a new level” and “ The article “Nifty gadgets taking special events to a new level” is a great example of trends within the planning and convention industries. In the years 2001-2004 these industries saw a huge decline in business. The reason for this was the failing economy. Companies and organizations could no longer fit events and gatherings into the budget. In 2005 event planning companies such as Dolce parties finally started to see an incline in corporate parties and events. However, these parties and events were at a much smaller scale. It was only the important people that were being invited to these gatherings because the budgets were still not back to where they were. Since the comeback of events was at a slow pace, event planners and convention industries decided to introduce some new gadgets to attract clientele. According to Stableford ( 2005)“Beyond the typical post-event surveys and evaluation of how many sales leads actually translate into qualified sales prospects and sales, electronics and chips now help companies analyze the effectiveness of their presentations and exhibits. For example, there are radio frequency identification badges to track where participants at a convention go, which workshops they attend and how long they stay there. 'The......

Words: 909 - Pages: 4

Premium Essay

Customer Service

...BSBADM502B Manage meetings Assessment Task 3 - Conduct a meeting Submission details Candidate’s name | | Phone no. | | Assessor’s name | | Phone no. | | Assessment site | | Assessment date/s | | Time/s | | The Assessment Task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor. Submit this document with any required evidence attached. See specifications below for details. Performance objective You are to demonstrate the skills and knowledge necessary to prepare, conduct a meeting in accordance with organisational requirements. Assessment description For this assessment you are required to prepare and conduct a meeting in the workplace or simulated workplace, as the chairman. Procedure 1. If you are completing this assessment in the workplace, identify a meeting to conduct in your workplace. You will need to arrange an observation of your meeting by a qualified Trainer/Assessor who has the qualification of TAE40110 Certificate IV Training and Assessment. Alternatively you can video your “meeting” and upload it for an observation assessment. 2. If you are completing this assessment outside the workplace choose one (1) of the following three (3) meetings to conduct in a simulated workplace. a. Agree on a business conference destination from the following list: i. Fiji ii. Noosa iii. Melbourne b. Develop a fire evacuation plan and...

Words: 873 - Pages: 4

Premium Essay

Managing Meetings

...Meeting name: 2015 Business Retreat Planning Meeting purpose: To agree on a business retreat destination from a list identifying three destinations (Fiji, Noosa or Melbourne) Participants Participant name Reason for participation Margaret Banks National Sales Manager, NM Pty Ltd Margaret Donovan (Minute taker) Personal Assistant to National Sales Manager Eli Chintz Human Resources Manager Adriana Barker Social Media Consultant Ron Weasley Finance Manager Meeting format What format have you chosen for this meeting and why? The meeting format chosen is a face-to-face meeting which will include three of the four individuals who work at Head Office as well as Adriana Barker, Social Media Consultant who works off-site. Ron Weasley is currently located in the company’s secondary office undertaking a financial audit and video-conferencing will be utilized to ensure he can be part of this important discussion. We chose this format to allow for ease of small group discussion in order to maximize collaboration and come to the best possible team decision regarding the site for the 2015 business retreat. In order to facilitate the discussion and still achieve specific outcomes, a structured agenda was used which also allowed time for general discussion. Invitation What format did you use for your invitation and why did you choose this format? The meeting format chosen is a face-to-face meeting which will include three of the four individuals who work at Head......

Words: 1097 - Pages: 5

Premium Essay

Manage Meetings

...Conduct informal meeting and prepare for formal meeting Submission details Candidate’s name | Angela Clyne | Phone no. | 07 5485 1631 | Assessor’s name | Alexis Surmon | Phone no. | +61 89265 9615 | Assessment site | Online | Assessment date/s | | Time/s | | The Assessment Task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor. Submit this document with any required evidence attached. See specifications below for details. Performance objective Candidates are to demonstrate the skills and knowledge necessary to prepare for a meeting in accordance with organisational requirements. Assessment description For this assessment candidates are required to undertake an informal meeting and prepare for a formal meeting. These meetings can either take place in their workplace or in a simulated environment. Note: The work completed for this Assessment Task provides the basis for Assessment Tasks 2 and 3. Ensure you keep an electronic and/or hard copy of this completed assessment for future use. Procedure There are two pathways to complete this assessment: Pathway 1 is for students who are in the workplace and in a position where they can act as the chairperson for a formal meeting while at work. This meeting will need to be video-recorded and therefore cannot be about anything which the company deems to be ‘secret’. Pathway 2 is for students who are not in work or who are in work but not......

Words: 2756 - Pages: 12

Premium Essay

Video Case

...and outputs associated with Starwood’s new meeting planning process? The key inputs associated with Starwood’s new meeting planning process are “Starwood Meeting Concierge”, hotel managers, and staff. These key employees are responsible for hotel planning, meetings, and reservations requirements for the hotel and meeting room. The output of Starwood meeting planning is to provide a well-planned and successful meeting to meet the customer’s needs or expectations. 1. How does the meeting planning process at Starwood interact with the following core processes in their hotels? a. Customer relationship (internal and external) The main goal is that through great experiences more meeting planners will hold their events at Starwood. Starwood Preferred Planner is designed to create customer loyalty. Meeting planners can earn hotel points, charitable contributions, or airline miles. Starwood being consistent with the process of meeting planning helps the planner carry out business. b. New service or product development In order to determine if the plan or action is working it must be measured. Starwood has implemented surveying. This has become an important tool for Starwood Preferred Planners. The planners are encouraged to give honest feedback because the info will be used to improve or develop new service or product. c. Order fulfillment Starwood Preferred Planner has all the components to deliver a successful meeting. The Nextel radio gives the planner......

Words: 324 - Pages: 2

Premium Essay

Fsvsf

...[pic] Diploma of Business BSB50207 |Course Code & Title: |BSB50207 Diploma of Business | |Unit Code & Title: |BSBADM502B: Manage meetings | |Assessments Type |Knowledge Test | |Assessment No: |Two | |Delivery and Assessment Mode(s) |Classroom | |Term |One | |Unit Duration |Three Weeks | Assessment 2-Knowledge Test BSBADM502B: Manage meetings BSB50207 Diploma of Business Version 2.0 Australis Institute of Technology and Education ABN 17 120 701 911 Address Level 2, 25 George St, Parramatta, NSW 2150 AUSTRALIA P +61 2 9633 1222 F +61 2 9633 1888 E info@australisinstitute.nsw.edu.au W www.australisinstitute.nsw.edu.au RTO Name: Australis Institute of Technology and......

Words: 1162 - Pages: 5

Premium Essay

Manage Meetings

...BSBADM502B Manage Meetings Assessment task 1 Appendix 1: Assessment Task 1 submission form Meeting name | Conference Venue Choosing | Meeting purpose | To recommend to the General Manager a venue for the conference. | Participants Participant name | Reason for participation | Sybil | Chairperson | Mr Lee | Representing members from NSW, will calculate the costs of three possible venues | Ms Singh | | Mr Jones | Representing members from VIC, Will conduct research on the residency status of the senior managers | Ms Yi | | Meeting format Topical meeting, because this meeting is a gathering called to discuss one work issue – choosing venue for the upcoming conference. Invitation Send out e-mails to invite all the participants. Because in this way, it is fast and easy, just simply stating there will be a meeting, the purpose of the meeting and the administrative details. People can reply straight away simply by replying the email. Meeting Papers Meeting papers should include: • The author and the date of the meeting. • A general overview of the 3 destination to help making a decision. Distribution method: Email attachment. It is fast and relatively secured should ask members to delete the email as soon as the papers have been printed or are no longer needed. Delegation The approach to delegate activities and complete the tasks should follow these steps: 1 Define the task 2 Select the individual or team 3 Assess ability and......

Words: 2532 - Pages: 11

Premium Essay

Mice Tourism

...Meetings, incentives, conferences, and exhibitions (MICE, with the “E” sometimes referring to events[1] and the “C” sometimes referring to conventions) is a type of tourism in which large groups, usually planned well in advance, are brought together for a particular purpose. Recently, there has been an industry trend towards using the term 'meetings industry' to avoid confusion from the acronym.[2] Other industry educators are recommending the use of "events industry" to be an umbrella term for the vast scope of the meeting and events profession. Most components of MICE are well understood, perhaps with the exception of incentives. Incentive tourism is usually undertaken as a type of employee reward by a company or institution for targets met or exceeded, or a job well done. Unlike the other types of MICE tourism, incentive tourism is usually conducted purely for entertainment, rather than professional or education purposes.[3] MICE tourism usually includes a well-planned agenda centered around a theme or topic, such as profession trade organization, a special interest group or an education topic. Such tourism is often a specialized area with its own exhibition (e.g., IMEX,[4] EIBTM,[5] GIBTM,[6] AIBTM,[7] CIBTM.[8] and AIME[9]) and practices MICE industry in Asia Over the past few years, there has been a trend of growing numbers of international conventions held in Asia. ICCA reports the Asia-Pacific region to have held 1,879 conventions in 2011.[11] Singapore is...

Words: 451 - Pages: 2

Free Essay

Bus. Communication

...Effective Conference or Meeting” which you have assigned us as a part of our Business Communication course. This report contains a vast knowledge on meeting and effective meeting. We have also included the purpose of a meeting and the ways to make it effective. We have tried our best to include all the necessary information’s, guidelines and findings in the report. But still it might have some errors. We hope you will pardon us for those. We hope and aspect that the report would be able to fulfill with your expectations. However, if you have any quarries about the report let us know. We will be always available to make it clear. Yours Sincerely Md. Shanjidul Hossain, ID No. 102200021 Rejwana Jahan Mumu, ID No. 102200022 Hassan Aseer Intisar, ID No. 101200097 Tania Sultana, ID No. 101200100 Nowshadul Islam, ID No. 091200227 Abstract We have prepared this report as a group for the partial fulfillment of “Business Communication” course. The basic of this report is to find out “How to Have an Effective Conference or Meeting”. Meeting is a formal or informal deliberative assembly of individuals called to debate on certain issues or problems and to take decisions. It’s a very important part of business communication. We have enclosed our report with all the necessary information’s about meetings and effective meetings. We have also discussed about the purpose of a meeting, the ways to make a meeting effective and the reasons of meeting failure and......

Words: 2284 - Pages: 10

Free Essay

Sustainability in the Mice Industry

...Sustainability in the MICE Industry: Metro Toronto Convention Centre Meetings, incentives, conferences, and events (MICE) are an important sector of the tourism industry, and for Toronto it contributed to 30% of the Tourism Toronto's investments budget and generated 33.7% of sales within the budget in 2012. (Tourism Toronto: Business Plan and Annual Budget 2012) The operations surrounding this sector bring business and allow the city to showcase and exhibit its culture, as well as, making it a respected destination for business and leisure travelers. Although these activities bring forth significant economic benefits, the City of Toronto, Tourism Toronto, and facilities within the MICE industry are making important investments in developing the necessary managements and infrastructure to accommodate this sector of the tourism industry. (See Toronto Now) While some of the outcomes of these economic impacts are positive, such as, creating jobs and increasing revenue; there are also a number of negative consequences such as the quality of the natural environment becoming at risk where these activities are taken place. Sustainability in the MICE industry has already been recognized in one of Toronto’s main facilities, the Metro Toronto Convention Centre (MTCC). This venue has been awarded Ontario Sustainable Tourism Award, which acknowledges the convention centres sustainability goals and their Local Food Program, it offers renewable power generated entirely from wind......

Words: 1032 - Pages: 5

Premium Essay

Decline of Hong Kong Convention and Exhition Industry

...The decline in Convention and Exhibition Industry With well-facilitated exhibition halls, multi-purpose halls, theaters and meeting rooms, Hong Kong is crowned as a giant of organizing international events and conferences. There are numerous conventions and exhibitions held in Hong Kong every year ranging from Mipim Asia, HKTDC Hong Kong Optical Fair to Hong Kong International Jewelry Manufacturers' Show. Given the regular and occasional exhibitions and conferences held in Hong Kong, Convention and Exhibition Industry seems to be extraordinarily successful at first glance. However, recent newspaper clips and figures provided by the authority shows that Convention and Exhibition Industry is declining bit by bit. The Industry of Convention and Exhibition in the territory is beset with myriad problems which prevents such industry from being premier and cause the industry to decline. The decline in Convention and Exhibition Industry can be ascribed to internal and external factors. Regards to the internal one, it would be low competitive edge of its own. For the external one, the threat of surrounding competition would be taken into consideration. The following paragraphs would be the examination of internal and external problems while a series of solutions to the issues would be further provided. Regarding to the internal factor, its low competitive edge has brought Hong Kong Convention and Exhibition Industry a heavy slump. Although we are told that the......

Words: 731 - Pages: 3

Free Essay

Event Planning

...Event Planning – Industry Analysis Endra Newell Overall Summary Event planning is the organization, preplanning and preparation of countless details required for an event as well as the management of these details during the time the event actually occurs. It is the event planner’s responsibility to ensure all details of the event are being managed from selecting the appropriate venue to ensuring all invitations are printed and sent. They are accountable for the event running smoothly and effortlessly on the host’s behalf. History and Evolvement About 30 years ago, event planning was a service that the average person did themselves without seeking assistance from a third party. Event planning was indeed a service utilized more so by the wealthy and/or successful corporations. Fast forward to present day and an event planner has become more of a necessity than that of a housekeeper or nanny. The demand for such a service has increased due to time constraints of an individual, recognition of the industry amongst the middle class and the lowering cost associated with the use of such a service. This service is looked upon as one that eliminates the hassles and headaches of putting a tremendous amount of effort into planning and executing such events without enjoying yourself in the long run. According to the Bureau of Labor and Statistic, employment of event planners is expected to grow 20% from 2006 to 2016. Threat of New Entrance The event planning......

Words: 1818 - Pages: 8

Free Essay

Group Development

...have addressed the problem so that the entire team could approach and move to the Norming Stage smoothly and harmoniously together as a team. Instead, they left Mike behind and moved on without his presence. The team at week five is now ready to present their case and is now in the Performing Stage. Mike only has some rough handwritten notes. Knowledge of the Team Development Stages should have helped Christine fix problems during the Storming Stage before moving on to the next stage clean and fresh. Part II: Problem Identification The primary problem is Mike, the secondary problem is Christine. During the first group meeting, Mike showed resistance to get together before class. Then as time went on Mike missed most of the meetings. But Mike left brief notes to Christine, which she was supposed to discuss for him at the meetings. In week three there was a cafeteria incident where Mike walked away with drama. Then on week four, Mike confides to Christine that aside from the job, the coursework, he now has girlfriend problems. On week five, Mike could not...

Words: 1037 - Pages: 5

Premium Essay

Paper Cs Online Recruitment

...Non-Voting Members: Staff, volunteers of faith based organizations, and social service agencies working within established City of Lakeland neighborhoods shall be non-voting members. ARTICLE III – OFFICERS AND DUTIES 3.1 3.2 Officers: The NAC officers shall consist of a Chair and Vice Chair. Term of Office: Each officer shall be elected to a one (1) year term commencing in January and continuing until their successors are duly elected and installed in office. Officers may serve only one term in each office. Eligibility: Officers must be an active member of a registered neighborhood association. Nomination and Election of Officers: 1. Nomination of Officers: a) A Nominating Committee of at least three members shall be formed at the quarterly meeting prior to elections. 1.2 1.3 2.2...

Words: 1286 - Pages: 6

Free Essay

Virtual Meetings: Mis in Action

...Virtual Meetings: MIS IN ACTION 1.) WebEx offers different types of products and services for both small-medium and large businesses. WebEx is a very useful system for business. The WebEx can be used on desktop, laptop, smart phone as long as internet is acquired. You can use it to have a meeting or demonstrate a product everywhere and anytime. It also can make a sales presentation and hold a webinar or press conference. It didn’t limit by time, place or other factors. You can save time and money because you don’t have to care about finding a cozy place and also don’t need to print out the files. It helps many multinational enterprises to decrease their cost from business trip and personnel costs. 2.) WebEx does more than just meetings. WebEx can do almost anything, from holding a press conference, to demonstrating a product, making a sales presentation, conducting remote training, or even collaborating on design, name it. WebEx can do them. As they say, how you use it is only limited on your imagination. Web Conferencing allows conference participants to not only speak to and hear each other or simply just give feedback as compared to conference calls or even face-to-face meetings, but also share notes, view multimedia presentations, even work through ideas on an electronic white board. 3.) When you meet online, you remove many of the constraints that can make meetings a challenge - like getting everyone in the same place at the same time. In Web......

Words: 268 - Pages: 2