After analyzing the case study, Is the Rookie Ready? Tim should hire Alessandra due to her flexibility and strengths. Currently Tim is in a situation where he needs to provide software for the Hybara Casino before the start of the New Year with a time constraint of two weeks, with newly appointed team manager Kristen that hasn’t developed a firm command of her team. Tim needs to determine whether or not Kristen can handle the situation on her own or hire Alessandra to take command and secure the deal with the Hybara Situation. Although Kristen seems able to complete the task, the assignment is being rushed and will undoubtedly result in some errors. As a newly promoted team manager she has the current job of gathering the respect of her team and by presenting this issue to her team it puts her in an unprofessional position even though vacations are subject to the business’s needs. Currently two of her team members will unlikely join Kristen due to unavoidable constraints leaving her with only a team size of six to complete a task that would normally be completed with eight and doing this all with only two weeks of time while normally would take six weeks. Although the price of Alessandra’s services are expensive, Tim should hire her to make this situation more easily manageable and to create a healthy relationship between the business and the customer. Tim and Kristen should contact each other at the start of the next day and Tim should tell Alessandra that he would be hiring her regardless of rate to ensure business etiquette and Kristen after receiving word should report back to her team to start working on a reasonable approach to solving this situation by creating deadlines in order to insure that the software is provided to Hybara. Kristen should also start looking for ways that she can incorporate Alessandra into the situation by letting her handle specific tasks that she would excel at. Tim should make it clear to the rest of the team that Kristen is recognized as the leader of this situation instead of him or Alessandra to provide definite roles within the team itself. Once the roles have been determined Kristen should report back with Tim and continue on with the project with the relief of knowing that it won’t be as bad as it seemed from the night before. The rookie is ready but only with the use of additional help to ensure that the business keeps the respect of the customer. Kristen seems confident and willing to do the necessary actions to meet this situations needs but I would not solely rely on her alone. The only reasonable approach from Tim’s position would be to hire Alessandra. By hiring Alessandra not only do you have a member that is already respected by her team, but you also have an additional person to work on the situation. Alessandra would be even more of an asset considering that she can speak Spanish making the business look more respectable knowing that the team should fully understand what the customer want. Kristen would now be able to lead the team with addition help and be provided guidance by Alessandra on how to manage the current situation and team to make this easier for Kristen if such a problem should happen to her again. By accepting the help of Alessandra, Kristen is provided real-time experience of the expectations of being a team manager. Also, this provides relief to the team and business knowing that the product being provided is going to be reliable and within the current time allocation.