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Mental Health Discussion Essay

In: People

Submitted By katehuynh
Words 1783
Pages 8
How can culture and history impact on service delivery?
As a staff working in a community services industry, sometimes we may find it is very difficult and frustrating to build an open and trusting relationships with people come from diverse backgrounds and vice versa. This is usually due to a lack of understanding about their cultural and historical backgrounds which might have a big impact on issues related to their social and emotional wellbeing and mental health.
There are many cultural and historical factors that we (staff) need to acknowledge in order to work with CALD people as well as Aboriginal and Torres Strait Islanders.
By having an insight understanding and knowledge of their history and its context, it is very helpful for us to identify the recent impacts they have on communities and how we can work with them.
It is also undeniable that culture and history affects their present and future. Especially for the Aboriginal people, the history had given them many tough and bad experiences which may affect the way they perceive or interact with other people.

What is cultural safety?
According to William (1999), cultural safety is defined as :” An environment that is spiritually, socially and emotionally safe, as well as physically safe for people; where there is no assault challenge or denial of their identity, of who they are and what they need. It is about shared respect, shared meaning, shared knowledge and experience of learning together”.
The “cultural safety” term is used as a responsibility for the healthcare providers in order to “provide care with respect to a person’s culture, beliefs and without discrimination.
It is also relevant to healthcare services in order to “ develop and sustain healthcare services which are free from discrimination and deliver a service with respect for all patients and consumers”. (quoted from Roles in...

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