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Mental Mode/Mindset Papers

In: Business and Management

Submitted By grissellemendoza
Words 988
Pages 4
Mental Mode/Mindset papers
Grisselle Mendoza
OI/361
November 27 2013
Evelyn Munoz Figueroa

Mental Mode/Mindset papers

En el campo de los negocios siempre hay que estar pendiente en los cambios y necesidades que hay en los clientes, tratando lo más posible de llenar todas las necesidades de clientes existentes y nuevos. La compañía para la cual trabajo AAA Trasportación en Waukegan, WI, en el área de Human Resource se dedica a la trasportación de productos al por mayor, en camiones con congeladores atreves del medio oeste. En la compañía fue recientemente adquirida, los nuevos dueños buscando expandir los servicios que ofrece la compañía ofreciéndoles también otros productos que no necesita refrigeración como latas de comida. En mi opinión creo que es una excelente idea, ya que casi todas las rutas los camiones no van llenos, ese espacio se podría utilizar para llevar otros productos a los clientes que ya existen en esa ruta. De esta manera la compañía AAA ofrecería mejor servició a sus clientes ofreciéndoles lo que otras compañías ofrecen, ya el cargo por la entrega estaría en una sola factura.

Como en toda compañía los cambios son inevitables, con esto trae nuevos retos, no solo con la compañía pero con los empleados. En este caso con dos de nuestros empleados Veron y Bud ellos llevan más de vente años trabajando con AAA trasportación .Veron es supervisora de los camioneros y no cree que sea buena idea lo del cambio. Bud trabaja en las oficinas y cree que sería un riesgo añadir los servicios ya que al conocer la competencia piensa que la compañía no es suficientemente fuerte y podría en juicio la relación establecida con las otras compañías y sus rutas. Con los nuevos cambios y empleados resistentes al cambio traen un reto para el departamento al que trabajo. En una acción seria que los empleados se tendrían que atener a los cambios o a las consecuencias, eso sería lo más fácil, pero no la mejor solución. Esta es una buena oportunidad para explorar las diferentes opciones, no solo para que los empleados acepten el cambio pero para poner todas las opciones en la mesa. Quizás la preocupación que Veron y Bud sean valida ya que ellos quieren lo mejor para la compañía. Los modelos mentales son ideas, creencias, imágenes y descripciones verbales que hacemos consciente o inconscientemente de nuestras experiencias. De esta manera cuando se nos presenta una situación de similar manera, nos recordamos de acontecimientos pasados y los resultados. En cierta manera nos predisponemos a tomar similar decisión, basada en la pasada experiencia. Envés de analizar la situación y de ay tomar una decisión, s ser estar predispuesto. Cada persona tiene diferente modelos mentales, que difieren en detalles de todos los demás, en los mismos problemas, conceptos o temas.

Utilizado los cuatro diferentes modelos de la mentalidad mental; Innovador, es curioso, usa enfoques originales, no está dispuesto a experimentar y se basa en información. Imaginativo sistemático es inteligente, dispuestos a riesgos tomar, ha saltos de la Imaginación, es pensador independiente. Intuitivo es ingenioso, objetivos, obligaciones de servicio universal, lleva acabo sentido común, visionario, capaz de resolver problemas. Inspirador, es el que responde a las necesidades sociales, de buen grado dándose así mismo. Cada uno de estos modelos mentales son cualidades especiales que posee cada individuo, esenciales para la compañía. Probablemente en el caso de Veron y Bud estén contemplando los problemas anteriores que no hayan tenido buen resultado. Para un cambio como tal en añadir otro tipo de mercancía en un negocio ya creado y con algunos empleados no sentirse cómodo con el cambio sería buena idea en pesar con unas reuniones. En las reuniones las primeras reuniones sugeriría que todo personal de la compañía asistiese expondríamos las nuevas ideas en una presentación explicando el cambio y los beneficios. Otra manera para hacer sentir a los empleados parte del cambio, como un buen proceso, seria tomar sus dudas o quejas en otra reunión. Crear un plan que los motive a subir adelante con la compañía. Usando los modelos mentales nos ayuda mucho a conocer como los empleados trabajan yen que manera los podemos motivar. En otra manera es hacer el progreso o cambio mental el cual pueda ser visual, como cartelones, un tablero de gestión, e mail etcétera. Creando confianza con los empleados, dejándoles saber que la opinión de ellos nos importa. El empleado trabaja mejor cuando se siente parte del cambio y de la compañía. Empezando con pequeños cambios, como empezar con una ruta sencilla y hablando con los clientes sobre el cambio. Esto ayudaría a cambiar el modelo mental de los empleados, al escuchar las opiniones de los clientes, si seria de buena idea el cambio. Hay un refrán que dice
“beauty is in the eye of the beholder” que quiere decir la belleza está en el ojo del espectador, El significado literal - la percepción de la belleza es subjetiva. Por ejemplo pueden dos personas tener dos vasos totalmente igual, llenos hasta la mitad de agua por igual. Una de las personas ve el vaso casi vacío, la otra persona lo puede ver casi lleno. Nada cambio solo la manera de ver las cosa es la que cambia. La mente es muy poderosa y pueda ser que no veamos cambios al problema, pero por solo cambiar en la forma que pensamos hacemos un cambio, primero en nuestra mente y luego lo proyectamos. En todo aspecto de nuestras vidas, no solo en los trabajos pero en nuestras tareas diarias; los modelos mentales tienen una parte importante. Ya que en la manera que pensemos nos pude limitar o aguantar a lograr una meta. Es importante expandir nuestros pensamientos y experiencias, ya que no todo tiene que pasar o ser igual uno pude cambiar el modo de pesar, para mejorar y seguir creciendo.

References

The "The Meaning and Origin of the Expression" ((1996-2013)) website
Definition/mental-models. (2013). Retrieved from business dictionary

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