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Mgi Chapter8

In: Business and Management

Submitted By chibeumkang
Words 674
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Chapter 8
|[pic] |1. |Socialization is a process of adaptation that takes place as individuals attempt to learn the values and norms of|
| | |work roles. |
| | | |
| | |[pic]A. |
| | |True |
| | | |
| | | |
| | |[pic]B. |
| | |False |
| | | |
|[pic] |2. |Employee training focuses on an employee's future personal growth. |
| | |[pic]A. |
| | |True |
| | | |
| | | |
| | |[pic]B. |
| | |False |
| | | |
|[pic] |3. |An organizational culture is the system of sharing meaning within the organization that determines how employees |
| | |act. |
| | | |
| | |[pic]A. |
| | |True |
| | | |
| | | |
| | |[pic]B. |
| | |False |
| | | |
|[pic] |4. |Research shows that very few individuals new to an organization go through the outsider-insider passage. |
| | |[pic]A. |
| | |True |
| | | |
| | | |
| | |[pic]B. |
| | |False |
| | | |
|[pic] |5. |In OD, intergroup development is used to build cohesion within work groups. |
| | |[pic]A. |
| | |True |
| | | |
| | | |
| | |[pic]B. |
| | |False |
| | | |
|[pic] |6. |Which of the following is not an assumption that underlies the socialization process? |
| | |[pic]A. |
| | |Socialization influences employee performance and organizational stability. |
| | | |
| | | |
| | |[pic]B. |
| | |Although possible, loneliness and a feeling of isolation are unusual for new employees. |
| | | |
| | | |
| | |[pic]C. |
| | |New members suffer from anxiety. |
| | | |
| | | |
| | |[pic]D. |
| | |Socialization does not occur in a vacuum. |
| | | |
| | | |
| | |[pic]E. |
| | |Individuals tend to adjust to new situations in similar ways. |
| | | |
|[pic] |7. |Lydia quit her new job on the second day, saying that the job was not at all what she was willing to do. Which |
| | |socialization stage is completed? |
| | |[pic]A. |
| | |This is not socialization. |
| | | |
| | | |
| | |[pic]B. |
| | |Encounter. |
| | | |
| | | |
| | |[pic]C. |
| | |Prearrival. |
| | | |
| | | |
| | |[pic]D. |
| | |Metamorphosis. |
| | | |
| | | |
| | |[pic]E. |
| | |Reality. |
| | | |
|[pic] |8. |Melisa is the HR manager at ABC, Inc. She is trying to determine the training needs of her company. What is the |
| | |first question she should consider? |
| | |[pic]A. |
| | |How much does training cost? |
| | | |
| | | |
| | |[pic]B. |
| | |Is there a need for training? |
| | | |
| | | |
| | |[pic]C. |
| | |What are the financial goals at ABC, Inc.? |
| | | |
| | | |
| | |[pic]D. |
| | |What tasks must be completed to achieve the organizational goals? |
| | | |
| | | |
| | |[pic]E. |
| | |What are the most effective training methods? |
| | | |
|[pic] |9. |Which of the following is a type of on-the-job |
| | |training method? |
| | |[pic]A. |
| | |Vestibule training |
| | | |
| | | |
| | |[pic]B. |
| | |Simulation exercise |
| | | |
| | | |
| | |[pic]C. |
| | |Case-study analysis |
| | | |
| | | |
| | |[pic]D. |
| | |Role-playing exercise |
| | | |
| | | |
| | |[pic]E. |
| | |Job rotation |
| | | |
|[pic] |10. |Which of the following best describes the socialization stage where individuals confront the |
| | |possible dichotomy between their organizational expectations and reality? |
| | |[pic]A. |
| | |Prearrival stage |
| | | |
| | | |
| | |[pic]B. |
| | |Metamorphosis stage |
| | | |
| | | |
| | |[pic]C. |
| | |Crisis stage |
| | | |
| | | |
| | |[pic]D. |
| | |Encounter stage |
| | | |
| | | |
| | |[pic]E. |
| | |Orientation stage |
| | | |
|[pic] |11. |Matt owns a Boston investment house. He just dropped 5 of senior managers off in the |
| | |Appalachian foothills with camping gear and food and told them to meet him in 5 days at a |
| | |designated spot. What kind of employee development is this? |
| | | |
| | |[pic]A. |
| | |Survival training |
| | | |
| | | |
| | |[pic]B. |
| | |Vestibule |
| | | |
| | | |
| | |[pic]C. |
| | |Packing |
| | | |
| | | |
| | |[pic]D. |
| | |Simulation |
| | | |
| | | |
| | |[pic]E. |
| | |Job rotation |
| | | |
|[pic] |12. |Your text describes OD based on an organizational reality that includes rapid and uncertain |
| | |change as which of the following? |
| | | |
| | |[pic]A. |
| | |White-water rapids |
| | | |
| | | |
| | |[pic]B. |
| | |Garbage can |
| | | |
| | | |
| | |[pic]C. |
| | |Washing machine |
| | | |
| | | |
| | |[pic]D. |
| | |Worm hole |
| | | |
| | | |
| | |[pic]E. |
| | |Job morphing |
| | | |
|[pic] |13. |Which of the following is true regarding employee development? |
| | | |
| | |[pic]A. |
| | |It focuses on future jobs in the organization. |
| | | |
| | | |
| | |[pic]B. |
| | |It is present-day oriented. |
| | | |
| | | |
| | |[pic]C. |
| | |It focuses on individuals' current jobs. |
| | | |
| | | |
| | |[pic]D. |
| | |It focuses on past learning experiences. |
| | | |
| | | |
| | |[pic]E. |
| | |It aims at enhancing the skills and abilities that employees need to immediately perform |
| | |their jobs. |
| | | |
|[pic] |14. |Just suppose you took your “final exam” for a course the day before the semester started. |
| | |Then you took it again as the final at the end of the semester. Then, the department chair |
| | |compared the scores to see how much you learned. This activity would be an example of what |
| | |kind of training evaluation method? |
| | |[pic]A. |
| | |Student-teacher interaction opinions |
| | | |
| | | |
| | |[pic]B. |
| | |Testing |
| | | |
| | | |
| | |[pic]C. |
| | |Pre-post training performance with control group |
| | | |
| | | |
| | |[pic]D. |
| | |Outcome assessment |
| | | |
| | | |
| | |[pic]E. |
| | |Pre-post training performance |
| | | |
|[pic] |15. |Which of the following is not a type of simulation exercises? |
| | |[pic]A. |
| | |Case analyses |
| | | |
| | | |
| | |[pic]B. |
| | |Experiential exercises |
| | | |
| | | |
| | |[pic]C. |
| | |Role playing |
| | | |
| | | |
| | |[pic]D. |
| | |Vestibule training |
| | | |
| | | |
| | |[pic]E. |
| | |Group interaction |
| | | |

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...Henry Tam entered the HBS Business Plan contest hoping to gain experience above and beyond the normal HBS curriculum. He teamed up with interactive music-based game start-up company, Music Games International (MGI). From the outside, Henry seemed to be part of a well designed and diverse team. However, the lack of team preparation has led to poor team processes and left MGI with no tangible business plan three weeks before the deadline. However, MGI’s team processes can still be improved through Henry’s integration efforts. The real crux of MGI’s poor ‘Team Process’ or, the “the interactions that group members undertake in a team environment that convert members skills, expertise, and other inputs into a group project or other form of output” (Polzer, HBS Case #9-403-094), was based on the following: a lack of common goals, lack of team roles, and lack of information exchange. Fundamental components such as the 'Available Resources', 'Incentives or Rewards', 'Roles and Responsibilities' were never reviewed during the Launch Meeting (Polzer, HBS Case #9-403-094). The MGI team’s failure to agree on common team goals and to define formal roles for its members upfront are the root causes for its poor team processes. Henry and Dana saw the business plan competition as an opportunity to gain business development experience with a start up and contribute to MGI’s vision; however, Sasha envisioned them as “interns”. When Sasha handed them an envelope of alumni names to......

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