Premium Essay

Mgmt 591 Project Final

In: Business and Management

Submitted By justaguy77
Words 2011
Pages 9
Final Project

Peter S. McCarthy

MGMT 591 – Organizational Behavior

Dr. Anthony Campos

October 15, 2013

Organization Overview
The organization that I have chosen for my final project is is an online retailer is an envelope and printing business that prides itself on having the largest selection of in-stock items in a large variety of colors, sizes, and styles. The combination of a large selection, the ability to quickly print and ship, and superior customer service, puts at the forefront of internet retailers. While the main focus is on envelopes and custom print jobs, also carries a variety of colors, sizes and styles of paper, cardstock, and mailing supplies. The company is about forty two years old and has had their fair share of ups and downs. I am currently the acting operations manager within this organization. The company is valued at about $20 million, is located in Amityville, NY, and has been growing at about 10% per year in the last three years.

As the current operational manager I have noticed some items that need to be addressed on their way to becoming a high performance organization. While this organization is doing well financially, there are definitely some areas that need to be improved on their way to becoming a high performance organization. Some of the issues I have noticed in the last few months as the operations manager are as follows. While I am aware that each team within the organization has the goals set forth to them by their management, it seems that some teams are putting undue stress on other teams to reach their goals. With the holidays coming up, and the normal 300% spike in customer orders is expected it looks like the sales team is selling more custom print jobs than the print room can accommodate. And of course each sales representative…...

Similar Documents

Free Essay

Engl 230

...Entire,final,Week,1,2,3,4,5,6, ACC 560,dq,discussion,question,assignment,midterm, ,exam,quiz,Strayer,Latest,New,Project,Keller,Homework,Phoenix,Ashford, ACC 561,Course,Complete,All,Entire,final,Week,1,2,3,4,5,6, ACC 561,dq,discussion,question,assignment,midterm, ,exam,quiz,Strayer,Latest,New,Project,Keller,Homework,Phoenix,Ashford, ACC 565,Course,Complete,All,Entire,final,Week,1,2,3,4,5,6, ACC 565,dq,discussion,question,assignment,midterm, ,exam,quiz,Strayer,Latest,New,Project,Keller,Homework,Phoenix,Ashford, ACCT 346,Course,Complete,All,Entire,final,Week,1,2,3,4,5,6, ACCT 346,dq,discussion,question,assignment,midterm, ,exam,quiz,Strayer,Latest,New,Project,Keller,Homework,Phoenix,Ashford, ACCT 434,Course,Complete,All,Entire,final,Week,1,2,3,4,5,6, ACCT 434,dq,discussion,question,assignment,midterm, ,exam,quiz,Strayer,Latest,New,Project,Keller,Homework,Phoenix,Ashford, ACCT 567,Course,Complete,All,Entire,final,Week,1,2,3,4,5,6, ACCT 567,dq,discussion,question,assignment,midterm, ,exam,quiz,Strayer,Latest,New,Project,Keller,Homework,Phoenix,Ashford, PHI 200,Course,Complete,All,Entire,final,Week,1,2,3,4,5,6, PHI 200,dq,discussion,question,assignment,midterm, ,exam,quiz,Strayer,Latest,New,Project,Keller,Homework,Phoenix,Ashford, Res 301,Course,Complete,All,Entire,final,Week,1,2,3,4,5,6, Res 301,dq,discussion,question,assignment,midterm, ,exam,quiz,Strayer,Latest,New,Project,Keller,Homework,Phoenix,Ashford BA......

Words: 4565 - Pages: 19

Free Essay

Hist 415

...Entire,final,Week,1,2,3,4,5,6, ,dq,discussion,question,assignment,midterm, ,exam,quiz,Strayer,Latest,New,Project,Keller,Homework,Phoenix,Ashford, ACC 307,Course,Complete,All,Entire,final,Week,1,2,3,4,5,6, ACC 307,dq,discussion,question,assignment,midterm, ,exam,quiz,Strayer,Latest,New,Project,Keller,Homework,Phoenix,Ashford, ACC 344,Course,Complete,All,Entire,final,Week,1,2,3,4,5,6, ACC 344,dq,discussion,question,assignment,midterm, ,exam,quiz,Strayer,Latest,New,Project,Keller,Homework,Phoenix,Ashford, ACC 346,Course,Complete,All,Entire,final,Week,1,2,3,4,5,6, ACC 346,dq,discussion,question,assignment,midterm, ,exam,quiz,Strayer,Latest,New,Project,Keller,Homework,Phoenix,Ashford, ACC 403,Course,Complete,All,Entire,final,Week,1,2,3,4,5,6, ACC 403,dq,discussion,question,assignment,midterm, ,exam,quiz,Strayer,Latest,New,Project,Keller,Homework,Phoenix,Ashford, ACC 504,Course,Complete,All,Entire,final,Week,1,2,3,4,5,6, ACC 504,dq,discussion,question,assignment,midterm, ,exam,quiz,Strayer,Latest,New,Project,Keller,Homework,Phoenix,Ashford, ACC 560,Course,Complete,All,Entire,final,Week,1,2,3,4,5,6, ACC 560,dq,discussion,question,assignment,midterm, ,exam,quiz,Strayer,Latest,New,Project,Keller,Homework,Phoenix,Ashford, ACC 561,Course,Complete,All,Entire,final,Week,1,2,3,4,5,6, ACC 561,dq,discussion,question,assignment,midterm, ,exam,quiz,Strayer,Latest,New,Project,Keller,Homework,Phoenix,Ashford, ACC......

Words: 5653 - Pages: 23

Premium Essay

Course Project Proposal Mgmt 591

...MGMT 591: Leadership and Organizational Behavior Project Proposal Overview of Organization The organization that will be the topic of discussion in my final project paper is Family Home Health Services. Family Home Health Services is a Chicago-based home health care agency, Medicare-certified in December 2001, with 11 locations throughout the state of Illinois. They are licensed to provide our services to 34 counties, covering nearly the entire State of Illinois and also some parts of Wisconsin, as well as some other small counties throughout the Midwest. Their Deemed Accreditation Status from ACHC, their Home Care Elite Top 25% ranking, our programs of statistical analysis and benchmarking, and the commitment to providing caretakers from their own fully-trained staff ensure that our patients will receive the best care available. They provide health care services to clients in their homes assisting them to achieve the highest level of potential in their day-to-day, self-care activities. Family Home Health Services' favorable outcomes currently exceed national and state averages, while our substantial patient education programs give your patients and their families the tools and knowledge to best participate in their care. We focus on the best possible outcomes and maximizing quality of life for all whom we serve. Our commitment to flexibility enables us to meet the varied needs of each patient’s unique condition as well as we accommodate each physician’s goals and......

Words: 341 - Pages: 2

Premium Essay

Combating the Aggressive Life Style Inventory

...Combating the Aggressive Life Style Inventory and Gaining Success in the Workplace Glenn R November 9, 2014 MGMT 591: Leadership and Organizational Behavior Dr. Barbara Vallera Keller Graduate School of Management of DeVry University Abstract This paper explores the Life Styles Inventory (LSI) assessment and pitfalls of the competitive and approval management styles. In this evaluation, I also examine strengths and impacts of these styles. Specifically, how they can be utilized to benefit the organization and how these styles impact the four functions of management. This paper also reviews my circumplex (a person’s personal LSI profile) and critically evaluates and explains how these styles were developed. Through the course, Management 591 (MGMT 591), Leadership and Organizational Behavior (LOB), I also reflect on goals and accomplishments that can be achieved through the analysis of these frames. Combating the Aggressive Life Style Inventory and Gaining Success in the Workplace The LSI assessment helps an individual understand themselves by measuring what motivates individual behaviors. This assessment was developed by Robert A. Cooke and J. Clayton Lafferty, copyrighted by Human Synergistics International. It takes into account one’s thoughts and self-concepts and translates it into how one behaves. It looks at how one’s thinking influences goals, relationships, leadership effectiveness, and the ability to cope with stress (“What LSI Measures”, 2014).......

Words: 2350 - Pages: 10

Premium Essay

Course Project Proposal

...MGMT 591: Leadership and Organizational Behavior Project Proposal Overview of Organization The organization that will be the topic in my final project paper is Camino Blanco Hotels. The hotel chain is a small family business expanding international chains. The company was founded in 1950 in a small corner of the island of Isla Mujeres, Mexico. It now has 102 establishments along the Mexican Riviera. Mr. Patron is second generation and chief executive. Following its solid expansion Camino Blanco Hotels keep the Colonial Spanish Tradition alive. The chains stand on pristine beaches and are some of the most beautiful sights to see and explore. My role as a Human Resource Manager is to bring quality to the hotel facilities with a professional team that has excellent levels of organization, customer service oriented to meet the company’s philosophy. As a Human Resource Manager I have research the lack of career growth among employees and a bad turn over rate. Motivation lacks and retention should be an issue to consider. Competition is on the rise and incentives must ne in placed for employees as well as recognition and rewards. We want to hire the best skilled and valuable employees. In the past retention has been an issue having employees go with the competition. At this current time a lack of training exist as well as an opportunity for career growth within the company. Cut cost has also affected the ability to train and give bonuses to employees. The morale is......

Words: 390 - Pages: 2

Premium Essay

Organizational Behavior

...| MGMT 591: Leadership & Organizational Behavior | Project Proposal | Charisma A. Watkins | | Professor: Joseph Neptune | March 15, 2015 | | Overview of Organization The organization that will be discussed in my final course project is Diamond Blade Warehouse. Diamond Blade Warehouse (DBW) is a privately owned wholesale distributor of diamond cutting tools in North America. Headquartered in Vernon Hills, IL, DBW has 3 subsidiary companies with facilities in 3 states and independent contractors in 15 other states. Like many organizations, DBW has experienced decreased earnings due to the harsh economic conditions and the recent recession. This has led to office closures, integration of departments, and employee layoffs. Employees who were not laid off and who didn’t quit have been subjected to mandatory overtime hours, decreased benefits, and loss of company sponsored appreciation rewards. Over the past ten years Diamond Blade Warehouse suffered a significant decrease in annual revenues but has survived and remained in business by offering new products to its customers and by investing in a successful marketing strategy. DBW also transitioned from keeping inventory to utilizing a drop shipping method to lower costs. While these methods have proven helpful to the survival of the organization, the hard work and dedication of each employee who remained with the organization through all of these difficult changes must......

Words: 556 - Pages: 3

Premium Essay

Cg Course Project

...Lan Infotech- LSI Christian Gomez DeVry University MGMT 591 Leadership and Organizational Behavior Instructor: Michael Carr December 16, 2013 MGMT 591: Leadership and Organizational Behavior Overview of Organization The organization that will be the topic of discussion in my final project paper is LAN Infotech. LAN Infotech is a small IT consulting company that specializes in IT projects and services. The company was first created when the owner first sold his shares from a company he helped form in New York called LAN Associates. Doing so, he was able to acquire all the small businesses the company was managing down in South Florida. He created LAN Infotech and started to provide professional IT services to the clients. The company grew from three employees in 2008 to at its highest of 25 throughout the years. Being in a highly competitive area where there are plenty of small managed service providers, it can be hard at times to gain and keep clients. So far LAN Infotech has been able to steadily grow and have also gained a lot of clients and business. Part of the success is credited to the engineers that have worked and currently work for the company. LAN Infotech has been featured in many local business magazines and has won numerous awards from partners such as Dell and Microsoft. But that’s not where the issue is, the issue is with the level of commitment from the engineers and the level of commitment from upper management, mainly the......

Words: 1071 - Pages: 5

Premium Essay

Mgmt 591

...Johnson, Lattrice Johnson, Lattrice Mgmt 591: Leadership and Organizational Behavior Professor Ken Mgmt 591: Leadership and Organizational Behavior Professor Ken Course Project Reducing Turnover Rate Course Project Reducing Turnover Rate MGMT 591: Leadership and Organizational Behavior How to decrease employee turnover rate? Overview of Organization The organization that will be the topic of discussion in my final project paper is is an American international electronic commerce company with headquarters in Seattle, Washington. It is the largest Internet based company in the United States. started as an online bookstore, but soon diversified, selling DVDs, VHSs, CDs, video and MP3 downloads/streaming, software, video games, electronics, apparel, furniture, food, toys, and jewelry. The company also produces consumer electronics—notably, Amazon Kindle e-book readers, Kindle Fire tablets, Fire TV and Fire Phone — and is a major provider of cloud computing services. Amazon has separate retail websites for United States, United Kingdom & Ireland, France, Canada, Germany, Italy, Spain, Australia, Brazil, Japan, China, India and Mexico, with sites for Sri Lanka and South East Asian countries coming soon. Amazon also offers international shipping to certain other countries for some of its products. In 2011, it had professed an intention to launch its websites in Poland, Netherlands...

Words: 2262 - Pages: 10

Premium Essay

Mgmt 591

...MGMT 591: Leadership and Organizational Behavior Project Proposal Overview of Organization The organization that will be the topic of discussion in my final project is Wal-Mart, which is one of the largest retail chains in the world. Their famous slogan Save money Live Better is a basic belief of Sam Walton, who is the founder of the company. His beliefs are: Respect for individual, service to the customer, and strive for excellence. Sam Walton tried to adhere to his beliefs but when you have one of the largest retail chains and the growth of a company in this magnitude, you will also have an array of problems. I currently work in the Human Resource department and as a human resource specialist. As a Human Resource Specialist I facilitate orientations, administers, oversea facility training, monitor and track completion of training by associates, coordinate training and communicate training issues with management. With this position I hold, I have the opportunity to make suggestions with the training reports I receive and communicate to upper management the outcomes and personnel related issues within the company. My job also entails auditing personnel files, recruitment of employees, facilitating disputes, payroll, and evaluation process. Wal-Mart is an American public multinational corporation that runs chains of large discount departments stores and a chain of warehouse stores. Wal-Mart U.S. stores are the largest division accounting for $258 billion,...

Words: 593 - Pages: 3

Premium Essay

Case Study - the Forgotten Group Member

...Case Study: The Forgotten Group Member MGMT 591 – Leadership and Organizational Behavior Christopher Declerk 1/27/2013 Group Development 5 Stages of Group Development 1. Forming Stage: In the Forming stage, personal relations are characterized by dependence. Group members rely on safe, patterned behavior and look to the trainer for guidance and direction. Individual learners have a desire for acceptance by the group and a need to know that the group is safe. They set about gathering impressions and data about the similarities and differences among people in the group, and forming preferences. 2. Storming Stage: This stage is characterized by competition and conflict in personal relations. As the group members attempt to work together on the task, conflict inevitably results - healthy debate or slight disagreement. Individuals may need to adapt their feelings, ideas, attitudes, and beliefs to suit the group. 3. Norming Stage: In the norming stage, interpersonal relations are characterized by cohesion. Learners are engaged in active acknowledgment of others' contributions, community building and maintenance, and solving of group issues. Individuals will be willing to change their preconceived ideas or opinions on the basis of facts presented by others, and they actively ask questions of one another. 4. Performing Stage: The performing stage is not always reached by all groups, however if learners are able to get through this stage their......

Words: 721 - Pages: 3

Premium Essay

Course Project Prop

...MGMT 591: Leadership and Organizational Behavior Project Proposal Overview of Organization The organization that will be the topic of discussion in my final project paper is DATLEX NIGERIA LIMITED. DATLEX is a publicly traded, global security company whose headquarters is in Lagos, Nigeria. We primarily sell security doors and cheque security products to banks and other financial institutions. In 2009, the Central Bank of Nigeria revoked the licenses of many microfinance banks and made it mandatory for commercial banks to have a minimum shareholder fund of 25million Naira. This reform affected many banks, some closed down operations while many had to merge in order to meet up. DATLEX went through a significant financial meltdown, as many of these banks are the company’s major clients. During this down turn, many workers were laid off and it affected the culture of DATLEX. It affected the income of the company and thus affected all the staff as a whole. DATLEX went from having a benefits package to having a NO benefits package. They used to have all types of employee incentives and appreciation activities. Employees usually get an official car after three years of service to the company. Now the employees are lucky if they get a chicken in the fall and a bag of rice at the Christmas holidays. Rewards for employees doing well are not there anymore. With the downturn, DATLEX lost a lot of their highly skilled, highly valuable employees. DATLEX always strived to......

Words: 808 - Pages: 4

Free Essay

Mgmt 591 Discussion: Comparing on-Line Class to a Team/Group

...Comparison of On-line Class to a Team MGMT 591 Keller In this response I will discuss social loafing, group development and comparing our class to a team or group. Social loafing occurs when people work less hard in groups than they would individually. An effective team/group according to the text is one that achieves a high level of task performance, member satisfaction and team viability. One of the Keller student mottos: "you get out what you put in" relates to avoiding social loafing in the online community. Ways to social loaf: 1. wait until others post in a discussion to avoid doing any of the initial foot work--then you can just comment on someone else's work and still engage in the discussion. 2. Only read what the professor writes and answer his/her queries and questions, avoiding interacting with the other team members and thereby not really gaining anything through the process of discussion. 3. avoid reading the textbook on a deep and intimate level by cruising around the message board and picking up the application of the material--as you know this is how you will be tested anyhow! The text uses the show Survivor as an example. One contestant who wasn't very physically able is simply to mind the fire overnight, but doesn't and sleeps instead, knowing that one of the others will "cover" for him anyway. Although the tasks gets done, his social loafing jeopardized his role and eventually his respect by the others and he was voted out of the......

Words: 713 - Pages: 3

Premium Essay

Mgmt591 Leadership and Org Behavior Case Study 1

...MGMT 591 Leadership and Org Behavior Case Study! Part 1: Group Development The Woodson Foundation, the Washington D.C. public school system and The National Coalition for Parental Involvement in Education (NCPIE) have decided to combat a problem within the school district together. The schools have problems with students skipping class, low grades, and crime. Turnover rates for newly hired teachers are high as their enthusiasm for reaching students gets discouraged when they encounter the harsh reality of the classrooms. Woodson Foundation’s was sought due to their ability to raise funds, The district’s ability to garner help from community leaders, coupled with the NPCIE’s ability to get parents involved. (Robbins 629) We find the organization at the Storming Stage. This stage is one of intra-group conflict. Members accept the existence of the group but resist the constraints it imposes on individuality. There is conflict over who will control the group and what path the organization will take to meet its mission. (Robbins 275). Every organization needs to understand that although they will all go through these challenges, the each group needs to contribute in order to meet mission .The internal process is brought about within each group’s individual strengths: 1. The School District has the teaching ability and the backing of the union. 2. The Woodson Group operating as a fundraising and networking powerhouse. 3. The NCPIE knows what the parents of the......

Words: 904 - Pages: 4

Premium Essay

Forgotten Team Member

...|Keller Graduate School of Management | |The Forgotten Team Member | |Case Study | | | |MGMT 591 | |Leadership & Org Behavior | |Professor: Michael Carr | |Kasheika Wilkins | |5/24/2013 | | | Part 1: Group Development ...

Words: 692 - Pages: 3

Premium Essay

Organization Behavior

...Course Project Outline By Godwin Chilewa Email Leadership & Organization Behavior Course Number: MGMT 591 Prof: John Poore January 30th 2014 I. Introduction I have chosen GOSTCH as the subject of my final course project. GOSTCH created in Tanzania in 1968, under the name GSC, as an offshoot of the electronics department of Compagnie Générale de Géophysique, GOSTCH took on its current name in 1982. The company then moved from Tanzania to Houston in 1975. At the time GOSTCH had 24 employees. Today GOSTCH is a world wide leader in the seismic acquisition industry with 3200 employees in 15 countries. The company is responsible for designing, manufacturing, and selling high-tech integrated equipment for hydrocarbon exploration in land, transition zone, ocean-bottom cable, marine and downhole environments. Like most seismic acquisition GOSTCH whose headquarters in Houston Texas sell its product to oil and gas drilling companies like Shell, Chevron, Exxon-Mobile, and BP. The department I am focusing in this company is Human Resource which is responsible for recruiting, hiring, and training new employees as well as daily scheduling and employee benefits. The department consists of 15 employees. About ¾ of them have been with the company for less than 5 years. I am Change Management Consultant focusing on people side of change. My position gives me opportunity to interact with low level employees and senior leaders of the organization. My primary......

Words: 990 - Pages: 4