Sheena Ann C. Ranollo March 4, 2014
CBET-02-806E Prof. Acosta

Question #1. Every parts of the organization, why should be an expression of the purpose & policies of firm.

Answer: * According to Henry Mintzberg, most organizations can be divided into 5 basic parts. The, Apex, Techno Structure, Support Staff. These are the people that do the basic work of producing the products or delivering the services. In the simplest organizations, the operators are largely self-sufficient, coordinating through mutual adjustment. In those organizations, there is almost nothing but operating core.
As the organization grows the need for direct supervision increases. This results in the development of a strategic apex, which in the simplest case is just a single manager. The apex is charged with ensuring that the organization executes its mission. They are responsible to the owners, government agencies, unions, communities, etc.
The techno structure’s mission is to effect coordination through standardization. For example, the industrial engineers standardize work processes; the strategic planners standardize outputs; and the personnel trainers and recruiters standardize skills. The apex, middle line, and operating core are known collectively as line positions. In contrast, the techno structure and support staffs are known collectively as staff positions. Originally, the meaning of these terms was that line positions had formal authority to make decisions, while staff positions did not: they advised those who did. Today, that meaning has shifted. Line refers to people that work directly on the main products of the company or manage the people who do. Staff refers to people who construct and maintain the company's infrastructure. In a way, staff positions are like roads while line positions are like the cars that run on top of the roads.