...Kevin Nelson devry university MGMT340 problems/exercises Kevin Nelson devry university MGMT340 problems/exercises Chapter 5: One of the potential problems mentioned in this chapter with gathering information requirements by observing potential system users is that people may change their behavior when observed. What could you do to overcome this potentially confounding factor in accurately determining information requirements? Many people that know that they are being observed do not always accurately give an account of their daily activity so in order minimize this you want to choose both typical and atypical people to observe in both typical and untypical sites being observed under normal and abnormal conditions. This will allow the data to be less restrictive and give the observer a better range of observations of the users. Suppose you were asked to lead a JAD session. List ten guidelines you would follow in playing the proper role of a JAD session leader. 1. You would conduct a session off-site. 2. Invite people that would be part of the system design and users. 3. You would establish a clear set of ground rules for the session. 4. You would make sure that you set and follow a clear agenda for the session. 5. Before beginning the session you would pass out the agenda. 6. You would remain neutral on all issues. 7. Give every member of the session a chance to participate. 8. Give everyone a chance to be creative in their ideas...
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...MGMT340 April 15, 2012 Problems and Exercises Appendix A 1. The use-case diagram shown in Figure A-1 captures the Student billing function but does not contain any function for accepting tuition payment from students. Revise the diagram to capture this functionality. Also, express some common behavior among two use cases in the revised diagram by using “include” relationships. Answer: This relationship model needs to build up in the following manner: 1. Student to the billing counter 2. Billing counter to the acceptation of registration 3. Registration to verification of subjects and courses 4. Validate whether the student has completed prescribed courses 5. Approval from the respective course coordinators 6. Final billing made on the student to make payment of his fees. In this entire process one has to understand what the needs of the student are and then we need to bill him as per the requirements of the course which he is bound to enroll. There should not be blind system of billing everybody without any purpose. Hence in this case the validation of subjects and needs has to be clarified at all instances. Appendix B 1. When should you use an Agile method, and when should you use an engineering-based method for developing a system? Support your answer Agile methods are adaptive in nature. Their nature is to welcome and adapt changes. And also the agile processes focus on people rather than process so in a case where a system...
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...Matthew Varchol MGMT340 Petrie’s electronics CH 8; 1-5 1. Using the guidelines from this chapter and other sources, evaluate the usability of the page design depicted in PE Figure 8-1. Some of the information is displayed in a different language which makes it hard to understand. They need to include a setting which translates those meanings in to the users’ language so that the information is easy to understand and comprehend. Overall the page has limited accessibility for user interaction. 2. Chapter 8 encourages the design of a help system early in the design of the human interface. How would you incorporate help into the interface as shown in PE Figure 8-1? It needs to be simple and provide easy access with the ability to predict what the user may accidentally do if they are not familiar with the creation of help systems. Help messages should be short, to the point and easily understood. It can show the users how do something. 3. Describe how cookie crumbs could be used in this system. Are cookie crumbs a desirable navigation aid for this system? Why or why not? Cookie crumb trails can be used to show a user how far they have strayed from the home page. I find them very useful when dealing with multiple pages other than just a home page. 4. The page design depicted in PE Figure 8-1 links to an Order History page. Sketch a similar layout for the Order History page, following guidelines from Chapter 8. 5. Describe how the use of template-based HTML...
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...MGMT340 Petrie’s Electronic Case Questions Week 5 Question 1: Using the guidelines from this chapter and other sources, evaluate the usability of the page design depicted in PE Figure 8-1. Answer: Some of the words are in a different language, which is incorrect. If you want to have, different cultures able to use the page, have a setting that switches all content from English to Spanish, or whatever other languages needed. Page should not display information randomly in different languages. I like the click to act method they have. Overall, I believe the page has limited capabilities to help most users’ interactivity. Question 2: Chapter 8 encourages the design of a help system early in the design of the human interface. How would you incorporate help into the interface as shown in PE Figure 8-1? Answer: You need to think about what the user is likely to do if they do not know something when creating a help system. The help system needs to be simple as well as easy to access. Help messages should be short, to the point and easily understood. It can show the users how do to something. I would incorporate a help by explaining to guests how to look at their point’s record. That way if a user wants to know how he or she got the points the help system you design can show the most unknowledgeable computer person easy transition to the information they are looking for. Question 3: Describe how cookie crumbs could be used in this system. Are cookie crumbs...
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...Avenues of High Performing Teams Tami Durling MGMT340-1501B-02 -5th IP Abstract High Performing Teams help organizations to succeed with their goals, short, and long term plans. Internal and external High Performing teams organize the company within a moral, virtue, innovative, positive, and kind atmosphere (Institutionalism). The culture of the business takes on a highly driven positive behavior of conflict and resolution. With these teams there is perseverance and healthy compromise to get the task at hand finished, and its everybody’s responsibility. The stress and responsibility of getting the job done is on the shoulders of the team as a whole not just one person. High Performing Teams organizational management has no chain of command, however the team is considered one unit. Avenues of High Performing Teams Difficulties managers are having establishing self-directed High Performing Teams.- Global information technologies pertaining to being proficient in computer hardware and software is a must in the twentieth century. Everyone is connected globally throughout every nation through the Internet. Businesses market and hire all over the world to trade, service, and sell to different cultures around the world. It is important to know how to video conference, email, research credible sites, and operate applications such as excel and Microsoft word. High Performance functioning teams need to be equipped with virtual teams and e-leadership...
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...Unit5 - Individual Project Plan to Create Self-Directed, High-Performing Teams Dwayne A. Waller Building Teams and Resolving Conflict – MGMT340 AIU Online Abstract It's inevitable that there will be managers that struggle when building a team or just managing a team in general. However, it is the responsibility of the company to provide the tools and resources for the managers to become successful. A recent team meeting was held to identify why some of the managers were struggling and what plan could be put into place to allow them to become successful. The plan will incorporate the use of the Tuckman Model and the understanding of The Five Dysfunctions of a Team for team building purposes. This paper will also detail the characteristics of a successful manager and will outline a plan to assist the struggling managers, primarily in the area of negotiation and resolution conflict skills. In order to create high-performing teams, you have to understand the managers that you have in place and provide them the necessary training and tools to be successful. This information is an asset in being able to identify the successful characteristics of establishing self-directed, high-performing teams. In addition, it will help you understand why some managers struggle, while other managers are able to consistently exceed expectations. The paper will detail information discussed in the manager’s meeting and provide recommendations for success. The meeting started off...
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