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MICHAEL PORTER VENTAJAS COMPETITIVAS

En el capitulo 1 de “La Ventaja Competitiva” de Michael Porter”, se plantea la ventaja competitiva como un modelo eficaz para formular la estrategia que permite a las organizaciones tener una mayor rentabilidad y ser menos vulnerables si entienden las cinco fuerzas de su entorno. Porter encontró que estas fuerzas determinan la posición de una empresa frente a sus competidores:

-Amenaza de nuevos competidores: Las organizaciones ya establecidas pueden sentirse amenazadas por nuevos competidores de su industria, lo que podría llevarlos a mantener los precios bajos y aumentar su nivel de inversión.
-Poder de los proveedores: Los proveedores grandes y poderosos pueden fijar precios altos, limitar los servicios o la calidad y cambiar los costos a sus clientes, conservando así mas del valor para si mismos. La concentración de los proveedores y la disponibilidad de proveedores sustitutos son factores significativos para determinar el poder del proveedor
-Poder de los compradores: Los clientes poderosos, el reverso de los proveedores poderosos, pueden obligar a reducir los precios, exigir una mejor calidad o servicio y hacer aumentar los costos para la organización que provee.
-La amenaza de los sustitutos: Los cambios del costo, nuevas tecnologías y tendencias sociales pueden influir en el poder de las alternativas y sustitutos para un producto o servicio, lo cual desviara la lealtad de los compradores y otros cambios del entorno.
-Rivalidad entre los competidores existentes: Además de la diferencia de costos y productos, las cuatro fuerzas anteriores influyen en la rivalidad entre los competidores.

Al buscar la ventaja competitiva en estas cinco fuerzas, Porter dice que una empresa puede adoptar una de las siguientes estrategias:

-Diferenciación: Las organizaciones intentan diferenciar sus productos o servicios de los otros en el mercado. Puede usar publicidad, características distintivas de un producto, servicio excepcional o una nueva tecnología para obtener un producto percibido como único. La meta de esta estrategia por lo general son clientes a quienes no les preocupa particularmente el precio, así que puede ser bastante provechoso.
-Liderazgo en costos bajos: Busca aumentar la participación en el mercado al mantener los costos bajos en comparación con la competencia. Con una estrategia de liderazgo en costos bajos, la organización busca agresivamente instalaciones eficientes, reducción de costos y controles estrictos para generar servicios o productos de forma mas eficiente que la de los competidores.
-Enfoque: La organización se concentra en un mercado regional o grupo de compradores especifico. La empresa intentara lograr una ventaja en costos bajos o una ventaja de diferenciación dentro de un mercado definido muy estrecho.
CADENA DE VALOR:
Esta herramienta identifica y describe cuales son las actividades empresariales dentro de una organización que realmente generan valor para el consumidor final. Este modelo teórico, distingue dos tipos de actividades, primarias y de apoyo o secundarias.

Actividades primarias: Son todas aquellas que tienen una vinculación directa con el proceso de fabricación, distribución, venta o servicio postventa del producto y que aportan en cada paso mayor valor al producto final. Hace referencia a cinco actividades primarias:
-Logística interna
-Producción
-Logística externa
-Marketing
-Servicios postventa/Mantenimiento

Actividades de apoyo o secundarias: Corresponden a todas aquellas vinculadas al suministro, tareas de infraestructura, recursos humanos e investigación y desarrollo.

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