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Mis 4 Chapter 1

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MIS4
Chapter 1 1. What is computer literacy? * Answer: * Computer literacy is skill in using productivity software, such as word processors, spreadsheets, database management systems, and presentation software, as well as having a basic knowledge of hardware and software, the Internet, and collaboration tools and technologies. 2. What are two applications of information technologies at Home Depot? * Answer: * The Home Depot has a Web site to communicate with customers and increase sales with online orders. * It also uses RFID tags to better manage inventory and improve the efficiency of its supply chain network. 3. What are two applications of information technologies at Domino's Pizza? * Answer: * Using online and mobile ordering, customers can customize their pizzas with any combination of ingredients, thereby becoming part of the pizza-making process. * Domino’s now has the ability to store its online orders in its database. This data can then be used for many purposes, including target marketing and deciding which pizzas to offer in the future. 4. What is an example of a company that uses overall cost leadership strategies successfully? * Answer: * Walmart 5. What are two applications of information systems in the marketing field? * Answer: * Analyzing market share, sales, and sales personnel * Sales forecasting 6. What are two IT jobs at the college or university that you attend or an organization that you are familiar with? * Answer: * Answers will vary. Systems Analyst and Network Administrator are two examples. 7. After reading the information presented in this chapter and other sources, write a one-page paper that describes the applications of information system in a typical four-year college. * Answer: * Answers will vary. Online registration,

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